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Brandon Hyundai
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Everything went smoothly. Everyone very nice! Process of my purchase and trade it went smooth and quick. Finance gentleman was very nice and patient with all my questions. I w Everyone very nice! Process of my purchase and trade it went smooth and quick. Finance gentleman was very nice and patient with all my questions. I wish I remembered his name. As things stand now I would use this dealership and would recommend to my friends. More
They take TOO LONG to diagnose, keep me informed, order the parts and make the repair. It took 3 WEEKS to replace my transmission. Most of that time was spent waiting on Hyundai to approve this warrantied the parts and make the repair. It took 3 WEEKS to replace my transmission. Most of that time was spent waiting on Hyundai to approve this warrantied replacement. The check engine light came on 3 more times after the transmission replacement. Each time it took Hours to diagnose and call me. One of the replacement parts took EIGHT days to arrive from New Jersey. The most recent check engine light came on only minutes after picking up the car from the 8 days wait. I brought the car back immediately. The service manager had the technician who had just worked on it diagnose the new problem. After waiting 25 minutes with no word I left. TWO Hours later I called to find out what’s going on with my car. Turns out an air hose was not reconnected after installing an emissions part. NEVER ONCE in the over FOUR WEEKS that my car has recently been at The Brandon Hyundai service department was I asked if I needed a loaner car or a ride such as Uber or Lyft. I am very disappointed at the lack of customer service at this dealership. If you or the managers at the dealership would like to talk about this review you may call my land line phone number, 813.645.6243 Jacqi Ward More
Alex was amazing since the minute I walked in. He was professional, courteous and not pushy at all. I felt completely comfortable with him. He answered all my questions and in the end, a comfortab He was professional, courteous and not pushy at all. I felt completely comfortable with him. He answered all my questions and in the end, a comfortable deal was achieved. He was the major reason this deal happened More
Mario listened to what I had to say about my vehicle when I came in for my oil change appointment. I explained about the check oil light coming on 14 days after it has been reset since I purchased it. Also t I came in for my oil change appointment. I explained about the check oil light coming on 14 days after it has been reset since I purchased it. Also told him that may map did not come up on my screen when I tapped it. While in the waiting lounge he came in to let me know he had found a recall on my vehicle radio component and asked if I would have time for it to be taken care of while I was there. Lucky for me Mario was on the ball and found the recall because I had not received any info on it at all. This is only the 2nd time someone has listened to me about what was going on with my vehicle. I have been in to have the oil change light reset 5 times not counting when the oil was changed. Mario said he had fixed that problem I'm keeping my fingers crossed because 14 days has not passed since he reset it. More
The only reason I didn’t give 5 stars is because I had to wait over 30 minutes to check my car in for an oil change. The person assigned had several customers to check in while there were others with none. I wait over 30 minutes to check my car in for an oil change. The person assigned had several customers to check in while there were others with none. It wasn’t until I asked for another person that I was able to get one. I was late to my movie because of this. The attendants outside were at least fun to talk to while I waited. More
My service manager was excellent. His personality was genuine and honest. That quality is not always present in that environment. Thank you His personality was genuine and honest. That quality is not always present in that environment. Thank you More
Excellent experience. All of the staff was courteous and knowlegible. I was impressed. Facility was clean and comfortable. Good coffee too All of the staff was courteous and knowlegible. I was impressed. Facility was clean and comfortable. Good coffee too More