Brandon Hyundai

Very disappointed with the service department. I made an appointment for 10:00. When I dropped off my car Dave said it would take 2-2.5 hours for oil change, tire rotation, and alignment. So we h I made an appointment for 10:00. When I dropped off my car Dave said it would take 2-2.5 hours for oil change, tire rotation, and alignment. So we had someone pick us up 4 hours later I tried calling and texting for an update. You can’t speak to anyone. No one called me back or responded to my messages. So I had someone drive us back. Dave wasn’t at his desk so I asked the guy with the cowboy hat for the status of my car. He said we have to wait for Dave. About 5 minutes later Dave came. He went to check on the car. They hadn’t even started. We are from NJ and schedule this appointment so we can get back on the road home. He said he was sorry and that the appointment was just to get to talk to him and that the car would be done sometime that day. This is ridiculous. I asked for a manager. Who said well we’re sorry. They will do it now. No one was nice or had a smile. Never had been treated like that at any dealer I’ve been to. Also they did not reset my dash so we keep getting a message that I need service so now we have to take it back to my dealer when we get home More

Jeff did a great job working me into the schedule to replace my tire after hitting a pot hole. replace my tire after hitting a pot hole. More

Very polite, professional and most important fixed my car. It was quick and I could take my car back on time . car. It was quick and I could take my car back on time . More

Jeff was great as always. Got me in and out quick! Oil change from the best at Brandon Hyundai. Got me in and out quick! Oil change from the best at Brandon Hyundai. More

Alex was amazing through and through. Very pleasant and engaging. Helped out a lot with the purchase of my brand new 2024 Hyudai Elantra! Very pleasant and engaging. Helped out a lot with the purchase of my brand new 2024 Hyudai Elantra! More

My service advisor Ed Johnson was amazing. He made sure I stay abreast of what was going on with my vehicle. I highly recommend him as a service advisor. He made sure I stay abreast of what was going on with my vehicle. I highly recommend him as a service advisor. More

Great service. Tyler was very helpful and patient with helping me. They installed a new tire quick. Tyler was very helpful and patient with helping me. They installed a new tire quick. More

Every time I have gone for a routine oil change it takes 3 hours. That is such a waste of time. The staff is nice, however I think they take on too many cars at once. 3 hours. That is such a waste of time. The staff is nice, however I think they take on too many cars at once. More

Everyone was very pleasant and treated you like a person very helpful The place was very clean and selection of cars were plentiful very helpful The place was very clean and selection of cars were plentiful More

This was the best dealership I’ve ever dealt with our salesperson was Tony Torres and he was super. Elizabeth was a gem too when it came to the financial end. Couldn’t ask for anything better about the salesperson was Tony Torres and he was super. Elizabeth was a gem too when it came to the financial end. Couldn’t ask for anything better about the experience! More