Brandon Hyundai

Waited 2 hours to be told the problem wasn’t under extended warranty. They wanted to charge me almost $1300 to replace two hoses. I got them repaired elsewhere for $350. I also had to pay a “diagnosti extended warranty. They wanted to charge me almost $1300 to replace two hoses. I got them repaired elsewhere for $350. I also had to pay a “diagnostic fee” even though I had a warranty. Will never buy another Hyundai again. I have never had so many issues with a car. More

I did not like how the dealer added 5000 to the msrp price for additions that wasn’t requested. price for additions that wasn’t requested. More

It is a great great experience every single time I come to Brandon. All the people that work here are very kind and polite. I am grateful for the service and friendliness. to Brandon. All the people that work here are very kind and polite. I am grateful for the service and friendliness. More

Malik and Succes answered all of our questions about the vehicle and were very courteous . vehicle and were very courteous . More

It’s a personalized environment with comfortable amenities. Everyone knows their role, sales, finance etc. They follow-up timely without additional pressure amenities. Everyone knows their role, sales, finance etc. They follow-up timely without additional pressure More

Place was very nice. I was taking care of very well. I appreciate the work they did and how they treated me. I was taking care of very well. I appreciate the work they did and how they treated me. More

Lazaro was our Sales rep. He helped get a us a more than fair trade-in value and made car shopping close to painless. We drove off in a new Santa Fe. Lazaro has been responsi He helped get a us a more than fair trade-in value and made car shopping close to painless. We drove off in a new Santa Fe. Lazaro has been responsive post sale as well with getting us what we needed. More

This was the most pleasant experience I’ve ever had at a car dealership. Rick greeted us in the parking lot but was gracious and offered us time and space to look around but was there to help us as we went car dealership. Rick greeted us in the parking lot but was gracious and offered us time and space to look around but was there to help us as we went along. He helped me find a beautiful car and made sure I left a happy customer. Alexa Diaz in finance was so pleasant also and explained everything in detail before I signed off. She helped me feel comfortable in choosing the best options for me. Thank you Rick and Alexa. More

Very disappointed with the service department. I made an appointment for 10:00. When I dropped off my car Dave said it would take 2-2.5 hours for oil change, tire rotation, and alignment. So we h I made an appointment for 10:00. When I dropped off my car Dave said it would take 2-2.5 hours for oil change, tire rotation, and alignment. So we had someone pick us up 4 hours later I tried calling and texting for an update. You can’t speak to anyone. No one called me back or responded to my messages. So I had someone drive us back. Dave wasn’t at his desk so I asked the guy with the cowboy hat for the status of my car. He said we have to wait for Dave. About 5 minutes later Dave came. He went to check on the car. They hadn’t even started. We are from NJ and schedule this appointment so we can get back on the road home. He said he was sorry and that the appointment was just to get to talk to him and that the car would be done sometime that day. This is ridiculous. I asked for a manager. Who said well we’re sorry. They will do it now. No one was nice or had a smile. Never had been treated like that at any dealer I’ve been to. Also they did not reset my dash so we keep getting a message that I need service so now we have to take it back to my dealer when we get home More

Jeff did a great job working me into the schedule to replace my tire after hitting a pot hole. replace my tire after hitting a pot hole. More