Brandon Hyundai

Price fluctuated, couldn’t find vehicle on multiple lots, sold with mechanical issues, slow response time post-sale. Issues still aren’t resolved…not able to drive the car I bought… sold with mechanical issues, slow response time post-sale. Issues still aren’t resolved…not able to drive the car I bought… More

Everybody at Hyundai Brandon are awesome and beautiful people excellent and good customer service you guys rock my greetings to the manager and Fred appreciate you all people excellent and good customer service you guys rock my greetings to the manager and Fred appreciate you all More

Everyone there from Nikki to Faraz was absolutely a pleasure to work. They were patient explaining every detail during the process. Thank you for making things clear and easy pleasure to work. They were patient explaining every detail during the process. Thank you for making things clear and easy More

They were very helpful and knowledgeable and helped me find the best car and the best deal for my needs find the best car and the best deal for my needs More

They are very proactive. When we got there they didn’t hesitate to make us feel comfortable and had everything ready for us. They made sure we were happy with everything and When we got there they didn’t hesitate to make us feel comfortable and had everything ready for us. They made sure we were happy with everything and kept us updated of everything at all times. Mr. Brandon and Ms. Hope are the best. More

Don't need that many words, everyone that worked with me were awesome! Like i said everyone were great, thwre are no words to express how great the staff is! were awesome! Like i said everyone were great, thwre are no words to express how great the staff is! More

Didn’t fix Blue link warning but reset the check engine light. 2 days latter we got another blue link warning and check engine light. Our car needed a new transmission. light. 2 days latter we got another blue link warning and check engine light. Our car needed a new transmission. More

I appreciate that Service Technician Mario Otero recognizes my value as a longtime customer of Brandon Hyundai and treats me accordingly. He addresses me respectfully, is considerate of my time, fin recognizes my value as a longtime customer of Brandon Hyundai and treats me accordingly. He addresses me respectfully, is considerate of my time, finds and applies discounts when possible, and partners with me in keeping my vehicle in good condition by advising regarding maintenance needs and options. As an example of his excellent customer service, recently I had an emergency when my car’s tire was pierced by a nail and, although the dealership schedule was slammed that afternoon so they were not able to take further drop-in customers, yet he arranged for my tire to be repaired that same day. Magic! More

Once I got to the sales and financing people in person, they were helpful and courteous and easy to deal with, although I still don't understand why it took nearly four hours to pick up my new car. Before they were helpful and courteous and easy to deal with, although I still don't understand why it took nearly four hours to pick up my new car. Before I actually showed up in person, my phone and email communications were frustrating. It was hard to reach the same person twice by phone, so I would end up asking the same question multiple times, and when I emailed, I was either getting responses from a bot or from someone who didn't read carefully enough to respond to my actual questions. More

Took over an hour and 45min to get an oil change, and they didn’t do the wheel alignment that was requested due to construction going on. they didn’t do the wheel alignment that was requested due to construction going on. More