Brandon Hyundai

Service was fast, professional, and easy. Was pleased with my visit. Drew communicated well with me Was pleased with my visit. Drew communicated well with me More

I would like to thank Mario Otero for the most amazing service I have ever received. After months of frustration and unnecessary costs with what another dealer called an oil leak, I met Mario. Due to my f service I have ever received. After months of frustration and unnecessary costs with what another dealer called an oil leak, I met Mario. Due to my frustration, I was not very nice to him at our initial meeting. However, Mario remained professional, patient and pleasant and allowed me to vent. He then explained what he thought the problem was and how we could fix it. He was so thorough in his explanations and consistently provided top not service on each of our subsuquent interactions. Thanks to Mario my faulty Hyundai engine was replaced at no cost to me. He is truly a gem and Brandon Hundai is lucky to have him. Thank you very much Mario!! Sincerely, Ms. C. King More

I would have given 5 stars if not for one thing. I love my car and had an easy no pressure sale. FYI, I paid cash. However, from the first time we started talking to everyone we encountered, they ta I love my car and had an easy no pressure sale. FYI, I paid cash. However, from the first time we started talking to everyone we encountered, they talked up the 5 year, 60,000 mile bumper to bumper warranty that comes with the purchase of the vehicle. Well when we got to the finance portion, seems that warranty costs extra. Kind of disappointing and I feel we were mislead during the sales portion. Still bought the car, but they should really get on the same page. More

Clean, new, friendly people. Good snack and drink options were readily available and restocked. Bathrooms clean. Good snack and drink options were readily available and restocked. Bathrooms clean. More

Communication was despicable. When we could reach him, we were lied to. Delay after excuse after delay left us without our vehicle to over a month. We had to go through the manage When we could reach him, we were lied to. Delay after excuse after delay left us without our vehicle to over a month. We had to go through the manager to get anything done and that was still a hassle. More

Mario is outstanding and very informative and honest when repairs are needed. He's the reason I use your service department. repairs are needed. He's the reason I use your service department. More

Donnie in the Service Dept did a great job of explaining everything to me and didn’t talk down to me about the work that the car needed. I appreciated being treated so well! everything to me and didn’t talk down to me about the work that the car needed. I appreciated being treated so well! More

Brought my car to be re-keyed after a theft of my keys. The hyundai key informatics system was down and I lost 4 hrs of my day bc they did not cancel my appt when they first knew of the issue. The hyundai key informatics system was down and I lost 4 hrs of my day bc they did not cancel my appt when they first knew of the issue. More

It was a good experience Everything running on time and even advised me about other recalls on my car even advised me about other recalls on my car More

Never 👎 use your dealership service is badly your soda machine take us our money away machine take us our money away More