Brandon Hyundai

Jeff was very helpful and so was the rest of the staff. Very convenient and fast service. Very convenient and fast service. More

Horrible place. They sold me a car with catalytic converter issues. (No reason to not know it had issues it’s a long term issue) I put purchased this car back in aug They sold me a car with catalytic converter issues. (No reason to not know it had issues it’s a long term issue) I put purchased this car back in august. I started noticing the engine skip and jump within 2 weeks of purchasing the car. after going back and forth with the dealership for weeks, they convinced me to have them look at my car. (i was hesitant because the 250 “diagnostic” fee). Once they look at the car themselves, they find it’s the “catalytic converter” and it would be over $2400, and of course the issue is not covered by warranty. There’s no dealer warranty either. The dealership gave me the “it’s a risk buying a used car line” instead of helping a young women out. This has been an issue in the car and they refuse to help with the costs even though I just traded my car and and purchased this car less than 4 months ago. Please go elsewhere because no matter what they do not care about the messed up cars they put you in and are only trying to get more money out of you. More

As a representative of HMA as a corporate office with Consumer Affairs, I was beyond elated to see the quality of service from start to finish. They kept up open communication, transparency and even thou Consumer Affairs, I was beyond elated to see the quality of service from start to finish. They kept up open communication, transparency and even though there were sales delays that were entirely my fault, they showed an understanding and continued to check in and work with me. I could not have asked for a better experience. More

People are nice. Work is always so slow. Software used for tracking progress doesn’t work. Work is always so slow. Software used for tracking progress doesn’t work. More

I was properly guided when I arrived at the dealership. Advisor was helpful and gave clear instructions. Service process was fast and efficient. Advisor was helpful and gave clear instructions. Service process was fast and efficient. More

Chaotic and overbooked and they deliberately didn't give me new battery and car battery power was lost and took photos of the radio and display as well as AC that was not lit up prior to the visit -- and th me new battery and car battery power was lost and took photos of the radio and display as well as AC that was not lit up prior to the visit -- and they didn't diagnose it properly and replace battery waited until out of warranty deliberately to make me pay $352 and brought by three times to see display and not lit up -- poor service tech and service customer service -- don't even clean car or offer car wash had to ask it's not customer focused and wait time was crazy -- lost sale on a palisade that day wanted to buy one for 42k More

The dealership made the entire process so easy and smooth. I had questions but felt comfortable in asking all of them. smooth. I had questions but felt comfortable in asking all of them. More

Andrew got me serviced in less than 2 hours and fixed an issue when I returned. issue when I returned. More

Andrew took care of my warranty issues and offered a competitive offer for other repairs to my vehicle competitive offer for other repairs to my vehicle More

Easy, convenient, resourceful Jeff was very resourceful and went out of his way to help me with my issues and went out of his way to help me with my issues More