Brandon Hyundai

I had a spectacular experience buying a car through this dealership. It wasn’t the first place we ended up going to but we definitely will come back again for all our needs. Our expectations were met and we dealership. It wasn’t the first place we ended up going to but we definitely will come back again for all our needs. Our expectations were met and we were not made to feel uncomfortable in any way. More

Good job - friendly and courteous service - good communication and job done when it was expected. communication and job done when it was expected. More

I’m a repeat customer because of the excellent service from Nikki Degraffenreid and staff. The improvement to the building are warm and inviting. from Nikki Degraffenreid and staff. The improvement to the building are warm and inviting. More

The whole process was very exhausting. Our sales person really did not provide much clarity and several times just rushed through paperwork as if trying avoid us seeing something. By the t Our sales person really did not provide much clarity and several times just rushed through paperwork as if trying avoid us seeing something. By the time we got to finance it was clear why. Also the tool on the dealer cite does not provide an accurate financial picture of what you may be paying. So many empty promises and all for them to make their commission. There is no real customer centric relationship it’s all just to get another car off the lot at the highest price. Don’t finance with them even if they say you won’t get the dealer incentives. You will get a better more honest deal with your own bank. They will wear you down by making you wait a ridiculous amount of time. If I can go back and just leave I would have, also the reviews are enough to paint an accurate description of what you may expect. Sad really and by far the worst car buying experience I have ever had. More

Excellent service. Clean and very pleasant waiting room very prompt very impressed. Would recommend to anyone. Clean and very pleasant waiting room very prompt very impressed. Would recommend to anyone. More

Time, and effort was taken. Appreciate that, it’s a new experience so I hope things will continue . Appreciate that, it’s a new experience so I hope things will continue . More

Sales rep was awesome, listened to our needs, and responded to our questions. Only negative is the total process time from entering the dealership.to driving away in new car, 6 1/2.hrs is just too lo responded to our questions. Only negative is the total process time from entering the dealership.to driving away in new car, 6 1/2.hrs is just too long. And we knew what vehicle we wanted when we walked in! And it was not Mandy's fault! More

Okay dealership. Easy transaction. Read the fine print, at least on pre-owned vehicles lots of add on fees in my opinion. Easy transaction. Read the fine print, at least on pre-owned vehicles lots of add on fees in my opinion. More

Went for check engine light and recall on hitch. Checked in at a few minutes after 10 and didn't get my car until nearly 3:30. The car sat to be inspected for over 3 hours. This was verified by the Checked in at a few minutes after 10 and didn't get my car until nearly 3:30. The car sat to be inspected for over 3 hours. This was verified by the link that I was sent. When I paid the bill, the labor charge was over $500. I'm having the bill reviewed to request a refund on some of the labor costs. The dealer I take the car to normally was unable to get me scheduled soon enough due to the engine light problem. What a mistake I made going to this dealer. Totally unacceptable service and charge. More

Every time I come into the store I feel welcomed and they’re willing to help me anyway I need. they’re willing to help me anyway I need. More