Brandon Honda - Service Center

Superior Customer Service I brought our new car in for routine maintenance and was pleasantly surprised. Brandon Honda has one of the most efficient and customer friendly Servi I brought our new car in for routine maintenance and was pleasantly surprised. Brandon Honda has one of the most efficient and customer friendly Service Departments around. My service was completed in half the time that I was promised. When asked, Jake kindly answered my questions concerning one of the technical functions of the navigation system. I would definitely suggest to anyone to join the Brandon Honda sastified customer family. More

These guys saved my opinion of this dealership I purchased a vehicle on 12/3/15 and had asked questions about an issue with the car. I was assured it was not an issue. Then yesterday, I found out o I purchased a vehicle on 12/3/15 and had asked questions about an issue with the car. I was assured it was not an issue. Then yesterday, I found out on my own that it actually was. I felt like I wasn't going to get any help but after being forwarded to salesman after salesman and then to the manager I finally got handed off to Grant. Grant Hocking is the manager in service and there is a reason for that. He is beyond great! He assured me he would take care of me. He apologized for the issues I had. While waiting for my vehicle to be fixed he provided me with a meal voucher. He also helped me get papers from my purchase that I had been calling about and wasn't able to get from anyone. Grant really went above and beyond to ensure that I was comfortable and out of there in no time. When I first arrived at the dealership to get my vehicle fixed, I pulled into the service area. While looking for Grant, I was helped by David Easlick (also in service) who helped figure out my situation. He found Grant for me when no one seemed willing to do that. He gave me his number to call him if I had any other issues. I was very frustrated with Brandon Honda, but thanks to Grant and David, I would go back for my next vehicle. These are some stand up guys! The sales area isn't great, but the service is A+++ ! More

Horrible Service I purchase my SUV in June 2015, not even 6 months and it starting to give problems (THEY PROMISED a certify and a reliable vehicle).When I bought my v I purchase my SUV in June 2015, not even 6 months and it starting to give problems (THEY PROMISED a certify and a reliable vehicle).When I bought my vehicle I did rate the dealership as exceptional experience and to go and by your car there. I DO NOT feel this way anymore. I feel betrayed by them since I needed it a RELIABLE car and a car that last for a long time or at least until I get back up on my feet. In top of that, we bought an extended warranty that "supposedly" had everything included engine, transmission, road assistance, etc... Mind you that I am paying extra for this warranty and now that I need it, it does not covered what I have to fix. IN top of all this they ask me for payment to tell me what was wrong with the bad car that THEY sold me. I've been in the dealer for service for my car like 5 times already and the wait is TERRIBLE my first time I waited 5 HOURS, since that first visit, the check engine light on, VTM-4 light on, low tire pressure light on. PLEASE DO NOT come here to purchase anything. I feel so bad now for all the people that I recommended to this place. FYI I needed it to add at least 1 star that they DO NOT deserve ..MERRY X-MAS TO ME.... More

excellent service I have had three separate service visits this month, I received professional, courteous and competent service each time. My concerns were addressed p I have had three separate service visits this month, I received professional, courteous and competent service each time. My concerns were addressed promptly, timely and completely. More

A Reliable Trustworthy Place to Take Your Car I was looking for a particular part for my car and Andy (and his team) from the parts department got me exactly what I needed. Not only did the part w I was looking for a particular part for my car and Andy (and his team) from the parts department got me exactly what I needed. Not only did the part work out perfectly but their professionalism and dedication to my needs were unparalleled. Believe it or not, it's hard to get that sort of treatment and customer service like that anymore and for that reason alone I decided to post this review. It's too bad people typically only post negative experiences. More

Hassan Slim is the most Professional Salesman I have ever me I have been shopping for a new vehicle and when I met Hassan Slim I knew from our first conversation that he was very attentive and considerate. I wou I have been shopping for a new vehicle and when I met Hassan Slim I knew from our first conversation that he was very attentive and considerate. I would strongly recommend Hassan to any of my family or friends who are looking for a new or used vehicle. If you have any question just ask Hassan and he will be able to assist you in anyway. When dealing with Hassan you are making a friend for life. Thank you Hassan it has been pleasure to have met you and I know our friendship will last a lifetime! More

Satisfied Customer! I was impressed with the excellent customer service I received on my visit to the service department today. Mike took care of me as soon as I pulled I was impressed with the excellent customer service I received on my visit to the service department today. Mike took care of me as soon as I pulled up and I didn't even have an appointment. He was so helpful and answered all my questions and concerns even going over them with me multiple times until I was completely satisfied with the work that I needed done on my car. Thank you Mike for you professionalism and kindness. More

Exceptional Experience Came in for service left with a new car. Mike Dichiara went above and beyond to ensure we received a great deal and car for our situation. Would r Came in for service left with a new car. Mike Dichiara went above and beyond to ensure we received a great deal and car for our situation. Would recommend him for anyone looking for a honest car salesman. More

Outstanding Customer Service I can't even explain how thankful I am with the staff at Brandon Honda. I bought two cars from them, I have never encountered individuals that actual I can't even explain how thankful I am with the staff at Brandon Honda. I bought two cars from them, I have never encountered individuals that actually care about the well being of their costumers as much as they do. I had a recent situation that occurred and I did not have enough money to repair my tire. They cared more about my well being then I did. They took care of my issue with no complaints. I appreciate them so much. They are amazing. People go threw tough times and they really saw I needed help. If you need to get a new car PLEASE PLEASE PLEASE ask for ROBIN VARGHESE. He is amazing. Believe me I am a grumpy individual and I really don't go out of my way for anyone. I made a real friendship and relationship with many people at brandon Honda. Thank you so much Jennifer Chasse for your sweet heart. Also Sam Raabe & Grant Hocking for understanding my situation and helping me!! More

Jantzen, Brian Brian was very helpful, and broke everything down so I would understand clearly. Helped to get me a trade in that I could pay more easier. Brian was very helpful, and broke everything down so I would understand clearly. Helped to get me a trade in that I could pay more easier. More