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Brandon Honda - Service Center

Tampa, FL

4.7
5,613 Reviews

5,613 Reviews of Brandon Honda - Service Center

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February 26, 2025

Kevin Cook is fantastic! I noticed a nail in my tire, and he managed to get me in and out and back on the road within hours of contacting him. Thank you so much for the quick More

by THEGRAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
February 26, 2025

Brandon Honda charging 3% for CC payments. This should be built already into their rate. It was for a long time...but big fail. Wonder if they would pay you $10000, for you to drive to see th More

by TABIGGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Raabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Brandon Honda responded

Dear Tabiggar, Thank you for sharing your feedback regarding our credit card payment policy. We understand your concerns about the 3% processing fee. This fee reflects the direct costs associated with credit card transactions, allowing us to maintain competitive pricing on our vehicles and services. We strive to provide transparency in all aspects of our business and regret any inconvenience this may have caused. Your input is valued, and we will continue to review our policies to best serve our customers. If you have any further questions or would like to discuss this matter, please feel free to reach out to me directly at 813-664-1234 or sraabe@brandonhonda.com. Best regards, Sam Raabe General Manager Brandon Honda 813-664-1234 sraabe@brandonhonda.com

February 26, 2025

The staff are very energetic and helpful. They all were helpful and ready to get the job done. More

by rpballard
Recommend Dealer
Yes
Employees Worked With
Derek Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javaris Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Our service advisor Pete, was outstanding. We took our CRV in for a recall and the the service was performed without any hiccups! . We look forward to having our CRV serviced here again More

by TonyMac...
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Bought a 2018 Honda pilot cash. 69k miles. Thought it was a good deal. The transmission is junk. Bought it back, spent $700 to have tranny flushed 3 times (shouldn't they have done More

by weaver0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Mankarious
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Brandon Honda responded

Thank you for sharing your experience. I’m sorry to hear about the transmission issues you’ve encountered with your 2018 Honda Pilot. We understand how frustrating this must be. While we do inspect our vehicles before sale, I regret that this issue arose. I would appreciate the opportunity to discuss your situation further and see if we can assist. Please feel free to contact me directly at 813-664-1234 or jjarrell@brandonhonda.com. Thank you for bringing this to our attention. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com

February 25, 2025

Great experience, no appointment but got in quick, minimal wait and customer service tech very nice More

by RJENSEN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Bjornstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Tom is simply the best. Easy to deal with and total communication while my car was there More

by TTAVRELL3703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Tom has been an excellent advisor for us over the last few years. He goes above and beyond and I appreciate that. More

by brandidoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Travis was a great. Very professional and courteous. He reviewed the service video with me, which identified an issue that I was able to resolve during the same appoi More

by KBUMPUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Dealer was very clean and service and advisor was Really great .Also driver for the shuttle was very kind . More

by Johncute007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin cook
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