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4,978 Reviews of Brandon Honda - Service Center
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August 08, 2023
Made an online appointment for Sunday, Aug 6, @ 0800. Came in for oil change and two recalls, after 4 hour, no oil change! Service rep (can't remember her name), initially told me I couldn't use my ser Came in for oil change and two recalls, after 4 hour, no oil change! Service rep (can't remember her name), initially told me I couldn't use my service coupon because the service would be completed before 10 (said warranty company won't except coupon on Sunday's until after 10. I never received a text saying my car was ready, so I walked over to her desk and said since it is after 10, I want to use my service coupon. She said, "Oh, I didn't think you wanted the oil change." She said they can do the oil change, but it would be another 30-40 minutes. I told her I will set up another appointment for the oil change. So after 4 hours the only thing completed was the recall on the seat belt and seat belt clip, no oil change! I don't know if the service department checks on the online appointments and the reasons for the appointment, but they should. I shouldn't have to pull up and have them ask me what I'm here for. Check the reason on the online appointment. This is the first time in five years of coming to Brandon Honda that anything has happened to me like this. More
by rem530
Employees Worked With
don't remember name.
Helpful July 15, 2023
I want to give a shout out to Kyle lampp. .. assistant service advisor at Brandon Honda.. He was very efficient in getting my car done for me as soon as possible. I will always ask for Kyle. .. assistant service advisor at Brandon Honda.. He was very efficient in getting my car done for me as soon as possible. I will always ask for Kyle. More
by floridagal51
Employees Worked With
July 09, 2023
I thought the professionalism of my service advisor Kyle Lampp and the technicians was outstanding. I couldn't be more pleased. Lampp and the technicians was outstanding. I couldn't be more pleased. More
by waynef
Employees Worked With
July 06, 2023
I went to Brandon Honda and met Superman, Christopher Irvin. Mr. Irvin made the process of purchasing my car the smoothest, easiest and fastest I've ever experience in buying a car. This is my 3rd vehic Irvin. Mr. Irvin made the process of purchasing my car the smoothest, easiest and fastest I've ever experience in buying a car. This is my 3rd vehicle from Brandon Honda but this is my 1st most pleasurable experience at Brandon Honda. He's not the typical sales consultant that tells you what you think you want to hear so he can get you in a vehicle. He actually listens to you and works with you. He's straight up, transparent, honest and a man of his word. I hope Christopher Irvin is around the next time I have to purchase another vehicle. Mr. Irvin is like my barber, when you find a good one, you keep them. I'm so happy about my experience with Mr. Christopher Irvin that I can go on for days. Simply put, If you're in the market for a new vehicle go to Brandon Honda and ask for Christopher Irvin, you won't regret it. Sidney Weston More
by Sidwest
June 30, 2023
Chris is an outstanding salesman, this is my 2nd vehicle with him, and I couldn't be happier. Keeps his word, had me signed and out the door in 20 mins. Outstanding work, great communication, and honesty. with him, and I couldn't be happier. Keeps his word, had me signed and out the door in 20 mins. Outstanding work, great communication, and honesty. More
by Lizleonjavier
June 14, 2023
Chris Wiese was my salesperson a few months ago. He exceeded my expectations as a Salesperson but today was my first Service appointment and he continues to exceed my expectations. He’s not just a S He exceeded my expectations as a Salesperson but today was my first Service appointment and he continues to exceed my expectations. He’s not just a Salesperson but he treats you as FAMILY! Thanks again Chris for EVERYTHING!!! If I could give 10 stars…. I would! Brandon Honda will forever be my Car dealership! More
by nbaker00412
Employees Worked With
Giovanni , Christopher Weiss
May 21, 2023
I have bought three cars from this dealership and the service here is phenomenal. From the sales side to the service side and everything in the middle (finance team, etc) the people here are great. They service here is phenomenal. From the sales side to the service side and everything in the middle (finance team, etc) the people here are great. They go the extra mile to make sure you are satisfied which is hard to find these days. It’s been 6 months since I bought my car and they still treat me like they have day 1 even though the sale is far behind us. Chris Weiss was extremely helpful in the sales process and assisting months later when I needed to get something fixed on the vehicle. The people here are what keeps us coming back! More
by Charisma
March 30, 2023
Travis Bedell displayed outstanding customer service by being kind, understanding and making sure that I was given the best service possible. Will diffidently seek his expertise again for future service re being kind, understanding and making sure that I was given the best service possible. Will diffidently seek his expertise again for future service related visits. More
by Zwilling
Employees Worked With
Travis Bedell
March 28, 2023
The five star rating was related solely to my visit yesterday, and not to the trouble identified in part 2 below. 1. Walter was perfect in arranging for my service requests. Above and beyond in my o yesterday, and not to the trouble identified in part 2 below. 1. Walter was perfect in arranging for my service requests. Above and beyond in my opinion. 2. All's well that ends well. There was a second reason for my visit. I purchased a CRV in January. Part of the agreement was oral, to provide me with a cargo liner. When I tried to make arrangements to pick it up, I found the salesman was no longer with the company. After the sale he was impatient to get away (5 o'clock) and sat with me in the auto for no more that 10 minutes to orient me. Couldn't reach him by phone or email, so I called the senior person who was there at closing. I left several messages for him and got no return calls. He would get no stars. I went to Brandon Honda yesterday in part to try to get my liner. I spoke to a sales manager (didn't get his name, but he deserves five stars, too) who promptly provided the cargo liner, which was all I wanted. The matter could have been settled weeks ago without the extra effort on my part being necessary. More
by reiderwmr
Employees Worked With
Tyler Brown, Hope Rose
March 26, 2023
A definite shout out to Kyle in the service department who took care of my 2022 Accord Hybrid's service needs. I will ask for him every time I come in for service. who took care of my 2022 Accord Hybrid's service needs. I will ask for him every time I come in for service. More
by soldier1566
Employees Worked With
