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5,891 Reviews of Brandon Honda - Service Center
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November 09, 2018
Great experience The service at Brandon Honda is exceptional. Their employees are extremely helpful and explain things thouroghly. They even made an extra effort to sa The service at Brandon Honda is exceptional. Their employees are extremely helpful and explain things thouroghly. They even made an extra effort to save me money by suggesting coupons they were offering. Sometimes the wait can be a little long but the cafe and plenty of comfortable seating makes it a bearable wait. More
by Nat-15
Employees Worked With
Other Employees :
Morris Daniel, Jason Serrano, Travis Baker, Neil Cann, Hardy Heard
November 09, 2018
I had a good experience with the service Dept I had a very good experience with service Dept Christina & Neil customer service was great and make their customers happy . Keep up the good job I had a very good experience with service Dept Christina & Neil customer service was great and make their customers happy . Keep up the good job More
by Gratitude10
Employees Worked With
Neil Cann
November 09, 2018
Fantastic service I have received an amazing service at Brandon Honda. I made an appointment for an oil change and the service that I have received was fantastic. Thank I have received an amazing service at Brandon Honda. I made an appointment for an oil change and the service that I have received was fantastic. Thank you Mike Hudak!!!! More
by zan2018
Employees Worked With
November 09, 2018
Long wait. They “forgot”my car and kept me waiting. I have already written this under the dissatisfied option. I was kept waiting for two hours while no work was being done on my car because it had been I have already written this under the dissatisfied option. I was kept waiting for two hours while no work was being done on my car because it had been parked in a dirt lot and forgotten UPDATE. After submitting this review I received a call from a customer service rep. She was very understanding and more than generous in her offer of compensation. As a result I have raised my overall rating and will give this dealership another try. More
by suef98
Employees Worked With
Jiban John
November 09, 2018
Review of Augustine Augustine Cordona has always given me top notch service each time I have had appointments. For my honda civic and my wifes pilot, Augustine has made s Augustine Cordona has always given me top notch service each time I have had appointments. For my honda civic and my wifes pilot, Augustine has made sure that i pleased with the price andmade sure i did also get from Augustine a military discount and he would always say " Thank You For Your Service". Just havinghim say that means alot to us vets, both male and female service members. Regards Richard Woods More
by Seal
Employees Worked With
November 09, 2018
Amazing service team I have to shout out Mike Hudak. He is an amazing service advisor at Brandon Honda. Every time my cars go in, he takes care of us, and doesn’t try to f I have to shout out Mike Hudak. He is an amazing service advisor at Brandon Honda. Every time my cars go in, he takes care of us, and doesn’t try to fluff the price, like other dealerships. Thanks mike and Brandon Honda!! More
by Ameer
November 07, 2018
Service Jennifer was very helpful and I was completely satisfied with service appointment. I was also given a rental so I did not have to wait due to addition Jennifer was very helpful and I was completely satisfied with service appointment. I was also given a rental so I did not have to wait due to additional repairs needed. More
by mcj
Employees Worked With
November 01, 2018
Was most pleased with service and Mike Mack. Was most pleased with the service, timeliness and helpfulness. Mike Mack was very helpful and explained many benefits to me. My appointment was for 1 Was most pleased with the service, timeliness and helpfulness. Mike Mack was very helpful and explained many benefits to me. My appointment was for 11:00 a.m. More
by Slade, Margaret
Employees Worked With
Mike Mack
October 27, 2018
Terrible experience I went in for a scheduled 40,000 service on my CR-V. Jeff showed me the wear bars on n my tires, so I agreed to replace them. He sat me down, and excl I went in for a scheduled 40,000 service on my CR-V. Jeff showed me the wear bars on n my tires, so I agreed to replace them. He sat me down, and exclaimed over the Bridgestone tires. He then quoted the service at $310. He then talked a special on the tires, with a "buy 3 get one free" when done with an alignment. Total cost for everything-$810. Thought it a bit pricey, but agreed. He estimated 3-4 hours. I had to track him down at hour 3 - told one more hour -"we're very busy today". He was eating wings at his desk. Hour 4.5 - still "we're very busy today" but car keys were on his desk. He sent it to be washed. Still eating wings... so went to get my sister, as car "nearly done". 15 minutes later, my total due was $1015! I asked about the cost - where were my discounts and the new price? Found out the tires and alignment were $800! Very unhappy. Jeff left for "more paperwork" and I waited 15 minutes at his desk. After car was released for $1015, I got my car. My radio antenna was in the cup holder! I had to find someone else to put it back on. More
by ScottyMom
Employees Worked With
Jeff
October 23, 2018
Special needs fullfiled. I bought a new battery for my 2012 Odyssey back in Jan'18 that died under warranty. I could not afford to leave my handicap wife home alone long enoug I bought a new battery for my 2012 Odyssey back in Jan'18 that died under warranty. I could not afford to leave my handicap wife home alone long enough to physically drive into service and make the exchange, so I called parts ( Paul ) and explained my situation. He spoke to his manager who got in touch with ( Rachel ) in service. She arranged to have a tech ( Peter ) come to my house, run test and installed the replacement battery. The whole Brandon Honda Team especially Rachel Christie took care of my special needs. More
by ajay1947
