Brandon Honda - Service Center

Routine service I came in for routine service and dealt with service writter, Alisia. She was both professional and couteous. The service was completed timely, i was I came in for routine service and dealt with service writter, Alisia. She was both professional and couteous. The service was completed timely, i was notified when it was done and I even got a complimentary car wash. More

Excellent service There was an issue with a new tire which was resolved courteously and in a timely manner. Very pleased with the service. Would definitely choose them There was an issue with a new tire which was resolved courteously and in a timely manner. Very pleased with the service. Would definitely choose them again. More

Excellent Service Devin provided excellent service with little over 40 minutes waiting time. He was very helpful with answering my questions, very professional. For Devin provided excellent service with little over 40 minutes waiting time. He was very helpful with answering my questions, very professional. For someone in training, he step up and handle Jennifer customers without delay, or hesitation this young man would be an excellent access to the Honda team. Keeping smiling & going over and beyond awesome customer service skills. More

Service work done on time and in a timely manner Service department diagnosed a problem that I was unaware of. Auto recall was done plus extras I had asked for and when you did the inspection a probl Service department diagnosed a problem that I was unaware of. Auto recall was done plus extras I had asked for and when you did the inspection a problem was found. Before any work started I was informed of problem and given an estimate to repair. Repair was to take several hours and I was given a ride to my home 20 miles away and a return to the dealership after repairs were made. I would recommend Brandon Honda service department. More

First service for my daughters civic. My first time working with Thomas, he was very professional and polite. He knew what I had requested for the service and what was recommended. Made s My first time working with Thomas, he was very professional and polite. He knew what I had requested for the service and what was recommended. Made sure that my daughters car was taken care of quickly. I appreciate good service and someone that values my time. More

You guys rock.. Never felt so important ,because you guys care about people needs,free coffe,free cold water,people wandering around,asking if anybody need help..real Never felt so important ,because you guys care about people needs,free coffe,free cold water,people wandering around,asking if anybody need help..really exceptional ..tanks a lot.. More

TOP NOTCH SERVICE Daniel Mcswiggum a service rep went well above and beyond listening to our maintenance concerns and thoroughly explained what we be done to get our Ho Daniel Mcswiggum a service rep went well above and beyond listening to our maintenance concerns and thoroughly explained what we be done to get our Honda Pilot back to 100%. There was no hidden costs involved Daniel was very transparent on costs of service. He continually kept me posted on the status of the vehicle while it was in the shop for a few hours for CV axle work. HIGHLY RECOMMEND Brandon Honda for service, regardless if you purchased your vehicle there! In specific, I would recommend seeing Daniel as he is a very personable individual who treats you like a family member! Keep up the great work! More

Routine Service We were greeted immediately in the Service Bay and information taken promptly. On entering the service area we were introduced to Daniel McSwiggen our We were greeted immediately in the Service Bay and information taken promptly. On entering the service area we were introduced to Daniel McSwiggen our service manager who listened about our requests for other issues(reverse camera and brakes) to be checked while the car was in for servicing. He conveyed this to the technician. We were ushered into the waiting room which was comfortable though a bit cold. Daniel came by to keep us informed regarding the progress and when the car was finished he gave us a print out of the work done and assured us it was covered since it was our second free service since purchase. He also had the technician come and reassure us that he had checked the camera and brakes against other same models and could find no issues. Daniel also arranged to have the car washed. All together a very positive experience in a timely manner. More

So kind Rachel was so kind and helpful on our visit. I felt like she truly cared about us and our situation. She was very informative and made sure we were Rachel was so kind and helpful on our visit. I felt like she truly cared about us and our situation. She was very informative and made sure we were taken care of. Thank you! More