Brandon Honda - Service Center

Brought my Honda in for service on my transmission. Rachel introduced me to Ryan Foster to handle my issue. Ryan was very professional and kept me up to date through the entire process. When I arrived Rachel introduced me to Ryan Foster to handle my issue. Ryan was very professional and kept me up to date through the entire process. When I arrived to pick up my car everything was completed including the paperwork and the car was parked out front for me to hope in and leave. I look forward to letting Ryan take care of my other service problems in the future. More

Poor customer service representative. Ryan Foster should not be in customer service. From the time I made the appointment to when I left he was not friendly, and was short with me durin Ryan Foster should not be in customer service. From the time I made the appointment to when I left he was not friendly, and was short with me during all communication. He seems to be a very angry, unhappy young man. As I was waiting at his station, one of your employees (African American) came to him with a question and he snapped at him and was hateful and disrespectful to him. He didn't go over anything found on my car such as worn tires, etc... I will avoid any contact with Ryan Foster in the future visits at your dealership. If this isn't possible I will go to a different location. The people in the waiting area were very helpful and friendly. More

Service Augustine is the best! I had to have a tire replaced and he took care of everything. It was ready in record time. He is always a pleasure to talk to Augustine is the best! I had to have a tire replaced and he took care of everything. It was ready in record time. He is always a pleasure to talk to and takes care of all of our Honda service concerns. More

Excellent service Everything met my expectations. One problem I have is not with the service but with the owners manual and the online service the manual referenced co Everything met my expectations. One problem I have is not with the service but with the owners manual and the online service the manual referenced concerning the vehicle serial number that I didn’t need to reactivate my information control center. More

Corona friendly. Very efficient. Clean establishment. Friendly service employees. Nice cafe and super nice employees. Don't hassle you to buy new vehicle. Would come back. Friendly service employees. Nice cafe and super nice employees. Don't hassle you to buy new vehicle. Would come back. More

Danny was courteous, professional, and very knowledgeable. He is an asset to the Service Department at Brandon Honda. He made my service experience comfortable. He arranged a Lyft to accom knowledgeable. He is an asset to the Service Department at Brandon Honda. He made my service experience comfortable. He arranged a Lyft to accommodate me, and guided me through the process step by step. More

I got my oil change yesterday.I want to say “thank you” to all of you guys for great service especially Michael Mack really helped me . He gave m best recommendations. to all of you guys for great service especially Michael Mack really helped me . He gave m best recommendations. More

Very pleased and happy with the excellent service from Michael Mack!! He cares about what you need and he went above and beyond to make sure I had all the information and was very transparent from the beg Michael Mack!! He cares about what you need and he went above and beyond to make sure I had all the information and was very transparent from the beginning. They have a customer for life! More

Mike Hudak treated me w respect and got the job done. He's an exceptional service rep. I will definitely be back for my services He's an exceptional service rep. I will definitely be back for my services More

Incredible and attentive service. Due to Covid-19 and sheltering in place, I did not drive my fairly new 2018 CRV in over a month. I only had about 2,800 miles on it. When I decided to Due to Covid-19 and sheltering in place, I did not drive my fairly new 2018 CRV in over a month. I only had about 2,800 miles on it. When I decided to take a drive, my car was dead and did not start. I did not have a towing service so I called the Honda service department to ask how I could get the car there to determine the problem. They informed me that I had a 3 year towing contract as part of my purchase. It was picked up within 2 hours of my calling and towed. I requested an oil change and to ensure my tires were properly inflated due to the very hot temperature in my garage I worried that the tire pressure would be compromised. They replaced my battery and replaced one tire as I had a puncture. Everything was still under warranty. I was pleased to pick it up not owing one cent for their incredible service. Thank you Brandon Honda for your excellent customer service especially taking care of a senior citizen. More