Brandon Honda - Service Center

We recently had an issue with an oil change and received an awesome and timely repsonse from Manger Nemo. He called back almost immediately and took steps to rectify the problem. He also made a point of lee an awesome and timely repsonse from Manger Nemo. He called back almost immediately and took steps to rectify the problem. He also made a point of leeting us know that he had followed up with the staff to insure it wouldn't happen again. We were very impressed that he took full responsibity as the manager with no excuses .... and he made it right! Thank You Nemo!!!! Would definately reccommend him and the service department at the Branford Honda! More

Great job again by Mike Houdak and his team. No complaints. Mr. Houdak is a real professional. No complaints. Mr. Houdak is a real professional. More

Service here is always great, cars are always lined up waiting because of the service that is provided in such a fast paced dealership. Thank you for the service that's provided! waiting because of the service that is provided in such a fast paced dealership. Thank you for the service that's provided! More

I had my 2013Honda civic serviced yesterday and it was great they told me what needed to be fixed than asko me if I wanted to get it fixed my service advisor was Grace Cartagena and did a great job. great they told me what needed to be fixed than asko me if I wanted to get it fixed my service advisor was Grace Cartagena and did a great job. More

Mike is always honest and keeps me informed about Wait time. Mike answers all my questions and goes above and beyond to make sure I’m happy when ever I bring my car in. Mike takes the time out of his craz time. Mike answers all my questions and goes above and beyond to make sure I’m happy when ever I bring my car in. Mike takes the time out of his crazy busy day to make sure all of my questions are answered and even pulls out diagrams to help me understand what part needs to be fixed. More

Mack had excellent customer service helped me out with my vehicle.Nail in my tire had to get it towed and got it covered with fidelity. Quick and easy experience. vehicle.Nail in my tire had to get it towed and got it covered with fidelity. Quick and easy experience. More

I worked with Angie Compton on my first maintenance visit since the purchase of my vehicle on 06/05/2022. She was upbeat, professional and extremely personable during my visit. She set the proper service exp since the purchase of my vehicle on 06/05/2022. She was upbeat, professional and extremely personable during my visit. She set the proper service expectations and was actually able to get me out of there 30 minutes earlier. I enjoyed my experience with Angie. She is truly an asset to the company. She provided World Class Service! Thank you again Angie! You started my day off well! More

Daniel T Bent Jr did a great job helping me understand the repairs I needed done for my vehicle. He was very kind and I look forward to working with him again. I've been coming here for 4 years and will c the repairs I needed done for my vehicle. He was very kind and I look forward to working with him again. I've been coming here for 4 years and will continue in the future. Thank you for doing great work! More

I had a great experience. My advisor was kind and helpful. I like how he began by checking to see if there were any recalls. The waiting area was clean and comfortable. I woul My advisor was kind and helpful. I like how he began by checking to see if there were any recalls. The waiting area was clean and comfortable. I would love to see more vegan options in the cafe as well as for the coffee creamer. More

Outstanding service. My service advisor, Anthony Johnson, was outstanding. Very helpful and informative. This was my first visit. Far exceeded my expectations. I did n My service advisor, Anthony Johnson, was outstanding. Very helpful and informative. This was my first visit. Far exceeded my expectations. I did not get the name of my service tech. Everyone involved is a credit to your business. Thanks again to everyone. More