Brandon Honda

Our 2003 Accord was getting very tired after 113K miles but we had not needed to car shop for the last 7 years (since all our cars were Hondas!). But early Friday evening, my husband, Mark, stopped by Bran but we had not needed to car shop for the last 7 years (since all our cars were Hondas!). But early Friday evening, my husband, Mark, stopped by Brandon Honda, to get a "feel" for the dealership, which had changed management 2 years ago. (We had stopped doing business with them 7 years ago.) He was approached by Demetrios Mina; my husband said he was not there to buy, but he had a few questions. Demetrios went out of his way to not only answer the questions, but engage in a dialog that was both insightful and knowledgeable. Matt, one of the Sales Managers, joined in at one point as well. When Mark, finally got home, all he could do was shower Demetrios and Matt with compliments on their patience and customer service and car knowledge. He never looked at any cars, they never pressed him to look at any cars; their purpose was to create a relationship with a prospective client. Well, we spent the remainder of the night until midnight, scouring the internet for the Accord we wanted. We had a list of 4 dealerships - Brandon Honda and 3 across Tampa Bay. We stopped at Brandon Honda first and asked for Demetrios. He very quickly found the car we had seen on the website. Then Matt saw us and stopped by and said hello....and the 2 of them partnered with us to get that car, from our trade-in value, to price and financing. It was touch and go because another couple were also considering that car, but we made an offer first, thanks to Demetrios' hustle. Financing is where Tony Montesano entered the transaction. He had unending patience while explaining the extended warranty; we were bombarding him with questions. His answers were concise, accurate and in laymen's terms. He got us a much better interest rate than our credit union could offer, with better terms. We could tell his focus was on meeting the expectations of his clients and the dealership. As we told both Tony and Demetrios, this experience ranked as the most pleasant car buying experience we have had in 34 years of marriage. Congratulations to the "new" management for bringing Brandon Honda's customer experience to such an exceptional level....but thanks especially to Demetrios and Tony. More

Thank you Brian for the great service that was given to me when I came into brandon honda to purchase a vehicle, I'm so happy, I love my honda accord, I had the civic at the beginning but I never felt like me when I came into brandon honda to purchase a vehicle, I'm so happy, I love my honda accord, I had the civic at the beginning but I never felt like that was the car for me, until I purchase the accord, Love it so dearly. I really appreciate your patience and truefuliness. You have excellent customer service skills keep up the good job...You shall pospher further in life. Just keep being you. Thanks again. Im looking forward to seeing you again. Take care, my family is so proud. Thanks for all that you done to make sure I was very satified. Smiling makes your day wonderful so keep it up. More

From the second we spoke with Brian Penney I knew this vehicle purchase was going to be straight and to the point. We told Brian what we wanted and he showed us what Brandon Honda had to offer, the diffe vehicle purchase was going to be straight and to the point. We told Brian what we wanted and he showed us what Brandon Honda had to offer, the different styles and options and we made our choice. We told him to work up the best deal he could and we would be back later to finish the paper work and take the vehicle home. That is exactly what happened. We weren't pushed into a corner and told what we wanted like most other places have done. From Brian all the way through the process everything was smooth and no bumps or hurdles to jump over. The wait time was a little long because the vehicle had to be detailed and protective coating applied to the inside of vehicle. All in all the experience and people were excellent. I will be buying from there again for sure. I would recommend Brandon Honda and Brian Penney and the rest of the staff to everyone. Randy L. Robinson More

I contacted Ron Wright via a phone call to obtain information for my sister, as she is rehabbing with us. I spoke with Mr. Wright on the phone and also tried to obtain info through the internet. (F information for my sister, as she is rehabbing with us. I spoke with Mr. Wright on the phone and also tried to obtain info through the internet. (Friday) We proceeded to the dealership, met briefly with Mr. Wright and were introduced to Jerry Meany. Mr. Meany listened attentively and asked appropriate questions to ascertain my sister's needs concerning vehicles. He then showed us what we had asked to see and arranged for a test drive. Mr. Meany was obviously knowledgeable about the features on the 2013 Honda Accord and answered all questions promptly. Once price was discussed, it was without a trade-in because the status of my sister's car was in question. We were able to get the needed answers concerning a possible trade and she decided to have her current Accord evaluated as a trade-in. Her air was found to be inoperable and Mr. Meany came back with an estimated offer for her car as a trade. We found the offer to be a bit low and negotiated another price which was approved in the "war room"! Paperwork was drawn up and signed. The finance person, Carson Johntry, was a great asset to Brandon Honda...very personable and efficient. The final step was to learn how to operate the new "space age" Accord. This was done by Mr. Ron Wright. He stressed that any further questions would be more than welcomed and for my sister to have no hesitations about further contact through a phone call or a personal stop at the dealership. Overall the experience at Brandon Honda was pleasurable. It is refreshing to have well trained staff that are knowledgeable about the product and focused on customer service. An added perk was meeting Zeus in person! More

Excellent service by Mr Robin and Mr Carson. We felt like, we've been visiting this Honda showroom for years. We were given complete detail of the car and explained all the feature which was very helpfu like, we've been visiting this Honda showroom for years. We were given complete detail of the car and explained all the feature which was very helpful for us. More

Mr. Clayton Mardis and Mr. Larry LaRose are two outstanding guys! I have been in the customer service area for over 40 yrs. What an Excellent experience, they were not aggressive, they were a ve outstanding guys! I have been in the customer service area for over 40 yrs. What an Excellent experience, they were not aggressive, they were a very courteous and professional team. I had a budget and they were on the target with the monies..........I would highly recommend Brandon Honda to others v/r Rick More

Excellent all around. Salesman, Jason, was attentative to our needs and deserves our highest rating. Finance Director, Jennifer Saltz, was, if anything, even more worthy of our praise. our needs and deserves our highest rating. Finance Director, Jennifer Saltz, was, if anything, even more worthy of our praise. More

Brandon Honda can be very proud of the courteous and professional team they have assembled. We experienced their customer professionalism and savvy during a recent “new car shopping” trip to their loca professional team they have assembled. We experienced their customer professionalism and savvy during a recent “new car shopping” trip to their location. Having hit several other dealerships in our research for a new vehicle over the past several days, we expected the same sales “hustle” from the time we hit the parking lot until we left it. Not so with Brandon Honda. From our initial contact the soft and easy approach of our Sales rep. Gio Martinez, was courteous, professional and extremely knowledgeable of the CRV product. Nothing was “pushed” on us, nor were we pressured. Instead, we enjoyed this “sales” experience with Gio as much as he obviously enjoyed sharing the CRV and its amenities with us. He was proud of this vehicle and it showed. He answered every question we had. When the walkthrough and test drive were completed, Gio had completely sold us on this vehicle. This positive experience continued as we went through the “dreaded” price determination process. Again, Ferris Hamdan (Sales Manager) made this close to a stress less experience as well. He carefully went over the financial details with us, we negotiated and arrived at a price to finalize the sale; and we did. Bo made the financial paperwork quick, easy and answered all our questions during the process in understandable detail. This team of folks made every step along the way to complete this sale, a positive one. We are now proud owners of a new 2013 Honda CRV. We’d like to express our thanks to the Brandon Honda team of professionals like Gio, Ferris, Bo, Kyle Lampp and Matt Ruark (Sales Manager), who helped every step along the way to insure that our time with Brandon Honda was a positive experience, and it was. Our thanks to Sharon Silver as well, who recommended that we come to Brandon Honda to look at quality Honda’s has to offer and to experience the professionalism she sees exercised by Honda team members everyday with customers and potential customers. She was right on both counts, quality of Product and the courteous, professional people that have made us new Honda owners….thank you….We will highly recommend Brandon Honda to others. More

I had been looking for a car for several months. I went to Brandon Honda a couple of times while looking. Every time I met someone who was friendly, knowledgeable and willing to spend time with me and giv to Brandon Honda a couple of times while looking. Every time I met someone who was friendly, knowledgeable and willing to spend time with me and give me the information I wanted. They were never pushy, demanding or stand-offish. I enjoyed Sean and he and I seemed to "hit it off" and that was that. Sean then introduced me to Michael in Service for window tinting and he was also pleasant and knowledgeable. Duane Kridle More

Jim King, John Tanner great guys, working with Sharaz they made the impossible possible. I was treated like i was home, its like i knew these guys for a long time ago. Excellent experience, they took the they made the impossible possible. I was treated like i was home, its like i knew these guys for a long time ago. Excellent experience, they took the time to work my deal on getting me into this car (Honda Civic), the color of my choice etc. I recommended my parents to these guys and on Monday August 26, 2013 my mom and dad bought a 2010 Honda accord very nice, same treatment. So i am expecting my referral bonus in the mail soon :0). More