Brandon Honda

We LOVE JR!!!! Always gets us in and out easily! VERY trustworthy in reccomendations!!! He does not reccomend service which we do not need!!!Thanks JR!!!! trustworthy in reccomendations!!! He does not reccomend service which we do not need!!!Thanks JR!!!! More

I originally purchased my 2006 Honda Civic from this dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically reque dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically request him by name, and for a very good reason. He does an amazing job making sure all of my concerns are addressed, and ensuring my vehicle is safe for me to drive with my children. I truly appreciate the way JR goes out of his way, and treats me like I am more than just a vehicle coming in for service. He realizes my children ride in that vehicle and safety, as well as convenience is a priority. The dealership has been great with their shuttle service. One thing I have told anyone who has asked, my Honda itself has not been without issues - there have been recalls, etc. HOWEVER, the service department and JR, my service advisor at Brandon Honda, have been without equal - I would purchase another Honda simply based on the excellent service I have received from JR and from this dealerships service department. JR as my service advisor is the reason why I would purchase another Honda, and why I continue to drive mine. More

JR always gives me great customer service and treats me like a person not a number. He keeps me informed on the progress of my car and explains everything that needs to be done and why. like a person not a number. He keeps me informed on the progress of my car and explains everything that needs to be done and why. More

J.R. has worked with me several times on a electrical problem. every time i call he tries to help,when i come in the servive dept. he's always helpful. i even called him one sunday night when i could'nt problem. every time i call he tries to help,when i come in the servive dept. he's always helpful. i even called him one sunday night when i could'nt get my car to start and he got me going. thanks J.R. if anyone need service on your honda call and ask for J.R. More

JR always does a great job getting me in and takes great care of me. I have never had a bad experiancee delaing with him. care of me. I have never had a bad experiancee delaing with him. More

I have been with Brandon Honda since the dealership I have been with Brandon Honda since the dealership opened in the early 90's. I have purchased three new Honda's from the dealership and have ha I have been with Brandon Honda since the dealership opened in the early 90's. I have purchased three new Honda's from the dealership and have had the dealership service my four and my parent's two (total of six) over the years. It is a great car that sells itself. I can purchase a quality Honda at any Honda dealership. This is not to say that Brandon Honda does not have a great sales department or competitive pricing; however, it is Brandon Honda's outstanding service department that keeps me coming back. I have never had a problem with having my car serviced at Brandon Honda. I normally deal with J. R. Disbrow when having my vehicle serviced. (I have dealt with J. R. for many years.) I cannot say enough about this individual. From the minute you enter the service department, J. R. insures that the overall experience is totally customer oriented. He creates a positive/friendly atmosphere for the customer and continually monitors the work on the vehicle and keeps the customer informed as to what is going on. J. R. is extremely knowledgeable concerning the vehicle. If I have any question concerning my Honda, he can answer it. HE TAKES CARE OF HIS CUSTOMERS! If you need quality service that is customer oriented, I highly suggest you go to Brandon Honda and see J. R. Disbrow. I am a happy Brandon Honda customer thanks to J. R. and the Brandon Honda service department. Respectfully, J. C. More

Over the past 5 years JR has taken care of my 98 Prelude and my daughter's 99 Accord. He has always been very knowledgable regarding our needs and get the worked scheduled and completed on time. His team and my daughter's 99 Accord. He has always been very knowledgable regarding our needs and get the worked scheduled and completed on time. His team of technicians work to get the work done in a timely manner and on time. I can always trust JR and his team to give me the best results. In addition I always feel welcome and a part of a larger family when I bring my car to Brandon Honda. More

I have been a Honda owner for the past 5 years, and my experience with Mr. Disbrow has been nothing but 5 star service. I have own high end cars in the past but never before have I gotten HIGH END service experience with Mr. Disbrow has been nothing but 5 star service. I have own high end cars in the past but never before have I gotten HIGH END services like I do whenever I visit Brandon Honda with Mr. Disbrow. This the type of employee that a company wants to to have a round for years to come. Thank you so much Mr. Disbrow for all the hard work that you put forwarded to given your customers the best experience ever. Eureka Love More

My overall experience was relaxing and enjoyable. No hassles. Friendly customer service. Dealer answered all my questions. He also educated me on the parts of my vehicle do so as to have a better unders hassles. Friendly customer service. Dealer answered all my questions. He also educated me on the parts of my vehicle do so as to have a better understanding of what each part does. More

Jr is awesome! When I make last minuet appointment he always takes care of me. Keeps me up to date with my maintenance and is honest about the work that needs to be done; I always have a coupon and he ma always takes care of me. Keeps me up to date with my maintenance and is honest about the work that needs to be done; I always have a coupon and he make sure my discount are taken off or inform me about current promotion (like the website or credit they offer) to help me save a little money; which is helpful because I'm a broke college student trying to maintain a reliable ride. If I stay on the premises he makes sure I'm OK, offers me something to drink or the snack the are provided. When I'm in a time crunch he tried his best to get me out as quick as possible without rushing the work on my car. Very friendly and welcoming and doesn't make anyone feel intimidating to ask a general question, very professional when dealing with multiple people and acknowledges my presence when I come in or he's on the phone with other and someone is in his space.. He's the best, I live by two closer Honda dealerships that offer better coupons in the mail and I still go to him because of the service her offers and my car maintenance record has been there from day one. More