Brandon Honda

I started with the Internet and found this dealer to be very eager to please..They went out of their way to make me feel comfortable. They also met my terms on my trade and gave me a fare price..All in all very eager to please..They went out of their way to make me feel comfortable. They also met my terms on my trade and gave me a fare price..All in all it was one of the most pleasant experiences I have ever had with a car dealer. The GM was willing to get involved and make the transaction happen..I went back to have accessories installed and was very inpressed with the Service Dept. More

I was looking for anew car lease for my wife, and did my background data gathering via the internet, then made some internet requests to the dealerships I was interested in their cars; Honda,Nissan,Toyota. background data gathering via the internet, then made some internet requests to the dealerships I was interested in their cars; Honda,Nissan,Toyota. I got back several "automated" responses via e-mail, but only one 'real' response from Ramon. It included the base information I needed, he followed up w/ a phone call, I stopped by for a test drive, ended up taking a car home to show my wife, drover her and the car back to the dealership that night and signed the paperwork. Having been in sales/sales management for 35 years, I know what to look for in good customer service. Ramon was receptive to me and my needs, didn't try to push any upsells, but got me into an LX from a DX. Answered all my questions, consise with the numbers, and answered all of my wife's questions as well. He did an outstanding job!! Dan even took the time to come over and chat with me, to make sure everything was going as I expected it to. It was nice of him to take the time to visit w/ me. Tim made the volume of paperwork seem easy, explaining everything as we were signing, and going over everything in a clear, easy to understand manner. My overall experiance was amazing, far better than I expected, and I will definately tell all my friends about Brando Honda, and be a customer of their's for a long time. Thanks to all....Chuck M More

I have worked in Automotive Sales for over 15 years, and recently got out of the retail end of the business. It was very interesting being on the other end of the experience for a change. After shopping a recently got out of the retail end of the business. It was very interesting being on the other end of the experience for a change. After shopping at over 10 dealerships throughout Tampa, Brandon, and Lakeland, I decided to check out Brandon Honda and see what deals they could work on a new Honda Accord. Fernando and Billy worked the numbers MY WAY and showed me everything before I even went out on the lot. I did not want to waste their time looking at vehicles that I did not think were a great deal. Fernando even took the time to locate several vehicles that had all of the SPECIFIC options that my wife wanted on her new car and offered to have it here for me to test drive within 24 hours. No commitment was asked and only good will was offered. My salesman, Chris, was EXTREMELY knowledgeable and made my wife and young daughter feel at ease. He made the process fun and went above and beyond to make sure that they were comfortable and well taken care of. It was nice to see that my original good deal, stayed that way when I went back to meet the finance manager and finish up the deal. There were no surprises and no game playing. Like I said, I have seen lots of deals go horribly wrong over the years and have seen tons of trickery in this business. Brandon Honda is as straight as they come. I am already talking to them about replacing my Ford Edge lease with a new Honda Pilot when it comes due. You have to check them out. More

My family decided to go buy the Honda Odyssey. The day we went there we were undicided between the Pilot or Odyssey, but Cris Aviso Made it easy for us. Showed us different models and their features. Made me went there we were undicided between the Pilot or Odyssey, but Cris Aviso Made it easy for us. Showed us different models and their features. Made me and my husband comfortable in the buying experience, we did not feel rush at all. The dealership was so nice and clean love the kids room and the service drive. This is first for me and my husband, after we signed all papers, Cris Aviso introduce us to one of their service manager who will be in charge of my account. Over all the experince was good and would definetly reffer some one to Brandn Honda. More

IF YOU NEED A HONDA GO SEE FRANK HOGGARD.. HE WORKER REAL HARD TO GET MY BUSINESS.. I JUST PURCHASED MY 7TH HONDA AND THIS IS MY 4TH FROM BRANDON HONDA. while i was going over the finance with the credit HARD TO GET MY BUSINESS.. I JUST PURCHASED MY 7TH HONDA AND THIS IS MY 4TH FROM BRANDON HONDA. while i was going over the finance with the credit people, Frank was out side going over everything about the 2010 honda accord with my wife. The whole process was done in jjust a hour and a half.. More

I'd avoid this dealership. Finance director Andy J was very rude. He was like FORCING me to sign the rate. He was so like 'in my face'. He thinks like buyers are all $hit and he is GOD giving them a good very rude. He was like FORCING me to sign the rate. He was so like 'in my face'. He thinks like buyers are all $hit and he is GOD giving them a good APR. I would avoid this dealership for sure and won't recommend to anyone. Only good experience was talking to Ramon A. More

Jeff is absolutely the best at customer service. He is knowledgeable about Honda automobiles and is genuinely caring about each of his customers. I know I can trust Jeff when he tells me I need any partic knowledgeable about Honda automobiles and is genuinely caring about each of his customers. I know I can trust Jeff when he tells me I need any particular service done on my car, because he doesn't try to take advantage. More