Brandon Honda

Best buying experience Buying my new vehicle by far was the best and easiest experience. Eddie made sure everything was ready and I did not have to spend hours at a dealersh Buying my new vehicle by far was the best and easiest experience. Eddie made sure everything was ready and I did not have to spend hours at a dealership! He even took the time to make sure I got what I wanted, and checked on me often even after the sale. He even called my husband to update him about the deal and getting it all done. Eddie also helped me out on a feature of the car after I had my car for a few weeks. When I test drove Eddie knew every detail about the 2 different cars, and knew without hesitation. He was great, I would recommend others to go visit Eddie! More

Outstanding service Service was outstanding. They worked me in at last minute on short notice. Work was completed in timely matter. I was very impressed with overall e Service was outstanding. They worked me in at last minute on short notice. Work was completed in timely matter. I was very impressed with overall experience. More

Honda Pilot - my experience I came with an expectation that i would have to haggel and fight to get what i want. Essam and Mohammed ensured that was not necessary. From the very I came with an expectation that i would have to haggel and fight to get what i want. Essam and Mohammed ensured that was not necessary. From the very beginning it was about me and finding the very best deal and financing that worked for me. Even when I changed my mind these guys were patient and provided the best service to me and my wife. Brandon Honda is the best. More

Amazing experience! He was very helpful and just absolute amazing experience. Very knowledgeable, explained my vehicle in great deal. Great person to take care of you for He was very helpful and just absolute amazing experience. Very knowledgeable, explained my vehicle in great deal. Great person to take care of you for any car needs! More

Almost Outstanding My first visit to this dealership. First impressions on arrival were excellent. Very busy and crowded drive-in area, with lots of cars waiting. I was My first visit to this dealership. First impressions on arrival were excellent. Very busy and crowded drive-in area, with lots of cars waiting. I was met by someone from service within five minutes, and he took some information and promised a Service Writer would be with me as soon as possible. Waited another 10 minutes, and the Service Writer showed up. Very courteous and friendly. He took additional information, along with the coupon I received in the mail. He explained the wait would be 1 1/2 hours, then directed me to the waiting area. Waiting area, as one might expect, was crowded. I noticed a very nice food service area, with an extensive menu of made-to-order items. Food service manager was also very courteous, friendly, and helpful. Within five minutes, I received a text message instructing me on what to do to follow the service progress on my Odyssey. And I sat down to wait. And wait. And wait. And wait some more. After a little over three hours, I heard my name called and a different service person was there. He escorted me to the Cashier and told me about my car and the final price. I noticed that I was charged a different amount than the coupon I brought had stated. He explained that somehow, the "system" always adds a dollar, and no one can change it. Admittedly one dollar is not much, but it makes the entire dealership look somehow less trustworthy. You advertise one price, and then charge another? Some might suggest that is a classic "bait and switch" con. And it makes me wonder about other services charges? Do you quote one price, but then at checkout, it is something different? Hummmm? And how many people notice? My recommendations: 1. If the wait is going to be longer than originally estimated, send a text (you clearly have my phone number) and explain the new estimate. And give a quick apology. That is not much of a change, but it makes your Service Dept. look much more professional and caring. 2. Fix the "system" so that advertised prices - whether on coupons, newspapers, or the internet - are the prices actually charged. This is only common sense. 3. Have someone from Service contact a Sales Dept. person who is not currently helping a customer and give them my name. My car is old and has a quarter of a million miles on it. Sometime soon, I will be looking for something new. A quick visit by someone from Sales, while I was sequestered in the waiting area, might have generated a sale, or at least a lead that could be followed up later. And it would have substantially added to my impression of the quality and professionalism of this dealership. Summary: my overall impression of this Service Dept. was good, but the two glaring errors caused me to downgrade this visit to three stars. Or to put it another way, on your first time at bat, you guys got a hit and the batter made it to second, but errors kept the runner from rounding third and making it to home base. More

Phenomenal Experience!!! Had a great experience buying my Lexus is250 from Brandon Honda!! Chris Weiss did a great job making the buying experience easy and fun and was awesom Had a great experience buying my Lexus is250 from Brandon Honda!! Chris Weiss did a great job making the buying experience easy and fun and was awesome communicating with me about everything making sure I was happy. Also Gino Benghazi was a big help and very nice as well. Jim turner the finance manager was very nice and made sure he explained everything deatail by detail and was very funny and outgoing. I would definitely recommend Brandon Honda as one of the top dealerships in the Tampa area!! More

Hassle free experience, considerate salespeople I am generally skeptical of salespeople and dealerships but was pleasantly surprised by the attention and care that we received when working with Chri I am generally skeptical of salespeople and dealerships but was pleasantly surprised by the attention and care that we received when working with Chris Weiss. He did not push us into a vehicle or deal that we did not want, and was accommodating to our schedule preferences. Leo Sandoval also helped us out when Chris was unavailable, they were both very helpful. He was able to find a vehicle that we love for a great price! Even after the sale he is helping to address a few minor issues (dings and cracks that were overlooked initially but are normal for a used vehicle) so that we are happy and have increased peace of mind regarding our new vehicle purchase. I plan on returning to Chris and Leo the next time we are looking for a car, and will recommend to anyone I know. More

Great car buying experience Mo G made my car buying experience great. He knew a lot about the car and answered all my questions that I had. I love my new Honda Civic Hatchback. Mo G made my car buying experience great. He knew a lot about the car and answered all my questions that I had. I love my new Honda Civic Hatchback. More

Wonderful shopping experience Antonio was very helpful sales person. He was helping us find what we are looking for. I would highly recommend him to anybody. The dealership has a g Antonio was very helpful sales person. He was helping us find what we are looking for. I would highly recommend him to anybody. The dealership has a great, friendly atmosphere. More

Service department with a dealership I bring all my vehicles to Brandon Honda to service regardless of the make of the car. They are always professional and courteous. John Lafemina is us I bring all my vehicles to Brandon Honda to service regardless of the make of the car. They are always professional and courteous. John Lafemina is usually my service advisor. This time I got to the service department few minutes after 8pm. Looked pretty desolate. Gathered up my things and was about to step out and was asked if I needed help. I gave all my information to the service advisor and she patiently took all the info. I then realized she was heading towards her car to go home, when she stopped to help me out. She was very helpful that evening and kept me upto date over the next couple days as John was on vacation and I had 4 vehicles playing musical chairs. As a consumer I can always spend my money anywhere and be treated fairly, but when people like Donna Hall, John Lafemina and Steven (valet) make it a pleasure to bring my vehicles in for service it is a whole new experience. Thank you - B.K. Gugaria. More