Brandon Honda

Fantastic Service We knew we wanted to purchase a used Honda Pilot and are so glad we went to Brandon Honda! Doing our research on size, durability, quality, and price We knew we wanted to purchase a used Honda Pilot and are so glad we went to Brandon Honda! Doing our research on size, durability, quality, and price nothing came close to the Pilot. We worked closely with Grant Hocking and Don Negri when purchasing the car and were not disappointed. Both of them offered fantastic customer service and made us feel comfortable with our purchase from the test drive through signing the papers. It was personally my first time purchasing and pre-owned vehicle and they were sure to tell us about the great warranties Brandon Honda offered that other dealers may not, which was a big selling point for us and gave us confidence in our purchase. Overall, we wouldn't have had a better experience and would recommend anyone interested in a used vehicle to visit Brandon Honda and specifically work with Grant and Don. More

So good, we bought 2 We had a great experience with Andre Silva at Brandon Honda on the purchase of our new CR-V. He walked us through the options and colors and was very We had a great experience with Andre Silva at Brandon Honda on the purchase of our new CR-V. He walked us through the options and colors and was very knowledgeable about the vehicle. He made it a great experience - so good that when we needed another car a couple of months later Andre was our first and only call to buy our new HR-V. We've owned Hondas for over 20 years and have dealt with dealers in MA, CA, GA, RI and now FL. Brandon Honda and Andre Silva are right up there with the best of them. More

Sales experience My experience with your dealer was extremely satisfactory. Jerry was helpful, friendly, efficient and answered any questions from his experience. It My experience with your dealer was extremely satisfactory. Jerry was helpful, friendly, efficient and answered any questions from his experience. It was an enjoyable experience in what is a long day of finalizing the sale. I would and have recommended Jerry at Honda to friends. More

Great experience Kayla is amazing sales representative because she went out of her way to make us feel comfortable about the negotiation. Then Julian handle our financ Kayla is amazing sales representative because she went out of her way to make us feel comfortable about the negotiation. Then Julian handle our financing our vehicle at a great rate and monthly bill. And randy was a great manager who allowed his team to give us a great deal. Overall we will be dealing with Brandon Honda now and future purchases cause of the excellent employee and manager. More

Once again, they go above and beyond! I've not always been a Brandon Honda customer, I purchased my first two Honda CRV's thru dealerships closer to me, but am so grateful I fell into the I've not always been a Brandon Honda customer, I purchased my first two Honda CRV's thru dealerships closer to me, but am so grateful I fell into the hands of Brandon Honda, there is no dealership like them on this entire planet! Hopefully by sharing my experience with you, you will be good to yourself and contact Priscila at Brandon Honda for a truly impressive dealership experience! When considering a trade of my first CRV at the local dealership where I had purchased it, I walked away feeling like I was no longer a valuable customer.... I came home and started looking online at the CRV Honda and entered my information to get a online quote. Within less than 2 minutes, Priscila from Brandon Honda contacted me and I've been a loyal customer every since! Thank you Priscila for reaching out 3 years ago and for your consistent customer service and follow up ever since! I took my original Honda CRV to Brandon Honda for it's second oil change and I drove out with a new CRV from Brandon Honda. I drove that CRV into Brandon Honda for it's first oil change and I drove out with a new CRV EXL! This week my CRV EXL was due for it's 3rd oil change, and yes, I can't believe it but I drove home another new CRV EXL, same color as the one I drove in, but oh what a difference in the car! Just Amazing the new features just within the model change..... I am so happy, I love it even more than I did my previous CRV's and I did not think that would be possible. This visit is was no different than the past visits to Brandon Honda, one thing for sure is you can always count on excellent customer service from every department you have contact with at this dealership. Let me just share my experience this week with you. When I drove up to the Service Lane I was greeted by a friendly Service Greeter, soon Elizabeth Mondoza my consultant walked out asking me to come into the office and go over the service order. While doing so I mentioned Brett Morgan whom I've stayed in contact with over the past 3 years had suggested I introduce myself to Grant Hocking, Service Manager. Elizabeth quickly and efficiently went over my service order and then walked me over to Grants desk where I had the pleasure to introduce myself. While having a great conversation with Grant, Priscila Prates, my awesome sales lady, came by to greet me telling me when I finished talking with Grant to stop by her desk and we can have a cup of coffee. Before long Priscila comes back to Grant's desk to introduce me to her manager Gary Jarrell; soon after Priscila, Gary and I are having great discussions regarding my current CRV EXL and the new models. With great interest we were talking various options for the new CRV EXL (mind you I just went in for my 3rd oil change) : ) Priscila and Gary were nothing but very professional, informative and concerning as we went over the pros and cons of me trading in my current vehicle so early on. After our discussion they told me to take some time to think about our conversation and we would meet back up in a few minutes to discuss my questions and decision. Upon making the decision to "Moving On Up", Priscila and Gary went to work coming back some wonderful options. A few decisions were made and Priscila started the process while I enjoyed a Home made Chef Salad at the Cafe inside of Brandon Honda. You usually would not go to a dealership for breakfast, lunch or dinner.... but I have to tell you.... those girls behind that Cafe counter are awesome and send out delicious food! A short time later Elizabeth from the Service department returns my keys and tells me my car is washed and ready for me, already knowing I had made the decision to leave it there and drive home with my new one. She congratulated on my recent purchase and asked if there was anything else she could help me with. I have never had an unpleasant experience with the Service Department at Brandon Honda, their efficiency, professionalism and friendliness is a wonderful asset to Brandon Honda. Bo Engel in financing was funny, friendly and efficient in finding me low interest financing with Honda, processed all the paperwork right there in his office while my new car was being detailed for me. Priscila came back to bring me my new car materials and walked me out to the new car helping me transfer all the contents from car to car. In my career I've been involved directly in the Customer Service Industry, Hotel/Motel, Major Retail District Staff as well as owning a couple personal businesses. Customer Service in so essential to a thriving business, you just don't find it like the good old days.... but here at Brandon Honda they seem to know the secret to success. You can't have happy customers without having happy employees...without happy staff it is impossible to have happy customers.... It doesn't matter which department you analyze or review at Brandon Honda.... you will find happy staff! One more comment about "Going Above and Beyond" after my car transaction was signed, sealed and delivered, just before pulling out of their driveway to head home here comes Priscila with a little bag containing 2 freshly baked cookies, 2 bottles of cold water for my enjoyment on the way home. When you have staff going out of their way impressing their customers beyond expectation not only will they tell many people about it, but they will return time and time again. Even without all the obnoxious commercials.... Brandon Honda goes above and beyond what any "HUGE AND I MEAN HUGE" dealership could ever hope for. Management at Brandon Honda has it figured out! Excellent Job Brandon Honda, you are a Joy to work with when it comes to Sales, Service and Food! More

Great experience Jean was an awesome salesman. He was very knowledgeable about all the vehicles and knew what he was talking about. Jean was straight forward and did Jean was an awesome salesman. He was very knowledgeable about all the vehicles and knew what he was talking about. Jean was straight forward and didn't bs you just to make a deal. He cared about me as a customer and not his quota. Jim in finance, great guy. Fast talker but gets the deal done. He worked for a few extra days after I bought my car and was able to lower my monthly payment even after the fact. Overall Brandon Honda is great More

Amazing experience Hassan is the best. Bought many cars in the past and this experience was the most comfortable and most professional experience I have had. I bought Hassan is the best. Bought many cars in the past and this experience was the most comfortable and most professional experience I have had. I bought my son his first car and Hassan not only listened to my concerns, but treated us both with respect and patience. His professionalism is beyond other sales people I have met. Trust me...I've dealt with a number of them. Hassan is the man you want to deal with. Fair, honest, and non-pushy. More

Great service, great price! I gave Will Shupe a 5 star rating because he was quick to pick up the phone and call me to see what I was truly looking for. And has been there to ans I gave Will Shupe a 5 star rating because he was quick to pick up the phone and call me to see what I was truly looking for. And has been there to answer any questions I had. He has a great sense of humor and knows a lot about the honda brand. I would recommend y'all to go see him! I had a pleasure meeting Jim Turner even though I called him "sir" the entire meeting and probably annoyed him just a little with it, he still pulled through and gave me the best rate I could possibly get. I went from paying a 21.9 interest rate on my old car to paying only 4.8 interest rate on my new 2016 Honda Civic Coupe! He has 22 years of experience and will push for what you want! This duo is great! I had a great experience with honda because of them! Thank you both I love it already! More

Great sales from Antonio Their was a few moment's and they said that the Skylink was installed already but it wasn't wanted to trade for window tint and all weather floor mats Their was a few moment's and they said that the Skylink was installed already but it wasn't wanted to trade for window tint and all weather floor mats for crv and back it is all going to be installed thanks to Antonio Jerry More

Tony Townsend did a great job! My wife and I were in Brandon and decided that we would just stop in for a test drive in the honda civic touring. Her lease was almost up and she was My wife and I were in Brandon and decided that we would just stop in for a test drive in the honda civic touring. Her lease was almost up and she was ready for a new car. After test driving the car Tony took us inside to show us the numbers. I was not buying that day. While we were in the negotiating process Tony offered us lunch. That in itself was awesome. We actually went over numbers while we were eating. After finding out the prices we let them know we were going to head home and think it over. It did not so there Tony went back one more time. He came back with a better number than i expected. So for the first time ever I actually signed for the car that day. My wife is very happy in her new car and I will be going back to buy a CRV when the 2017s are released. Brandon Honda went above and beyond to make sure we were happy. Also the finance part was a breeze. Chris Shotwell kept his word and got us in and out. He made the experience that much easier. We even received a video tonight from Tony telling us thank you for our business. 3 managers also came out and thanked us for our business. If you need a new Honda make sure you give Brandon Honda a chance. Oh and before I forget every person in that dealership that walked by us spoke and said hello. They truly make you feel comfortable in there. More