Brandon Honda

Great experience! Staff were very knowledgeable and interested in helping me find the perfect car for my needs. Would recommend having Hatem show you around. He was ver Staff were very knowledgeable and interested in helping me find the perfect car for my needs. Would recommend having Hatem show you around. He was very informative and friendly. More

Excellent Customer Service I received a Safety Recall letter from Honda in July 2016 regarding the replacement of the passenger airbag inflator and called on July 27 to have the I received a Safety Recall letter from Honda in July 2016 regarding the replacement of the passenger airbag inflator and called on July 27 to have the parts ordered. I was told that it would take 1 to 4 weeks for the parts to arrive, so called again on August 24 to check on the status and was told they hadn't come in yet and that Brandon Honda would call when they did. I called again this past Monday, September 19 for an update and spoke with Venus Sanchez, who apologized for the delay and then checked and said the parts had arrived and scheduled an appointment for yesterday, September 21. She also advised that it would take 2-3 hours, so I brought my car in at 10:00 am. I then called again around 2:00 pm and tried to reach my service advisor Bob Hovorka, who was on the phone with another customer, so Venus said she would check with him and get back to me, which she did around 2:30 pm. I was very impressed with her excellent customer service skills and thanked her in person when I checked out. I also met with Bob, who has been my service advisor in previous visits, before leaving for a review of the work that had been done. He has always been courteous and attentive, and was again yesterday. When I left and was just 15 minutes down the road, my air conditioner began blowing warm and then hot air, so I shut it off and tried adjusting the temperature, which was at the lowest possible setting when I left the lot, but it still was not working properly, so I turned around and called Bob to let him know what was happening and that I was coming back. But while driving back and speaking to Bob, the A/C began working again so he said to monitor it and let him know by email if it continued to do so today, even though it was his day off. So far, so good on the A/C, and again I appreciated him wanting to be advised. More

Sale Experience I always like doing business with my sales person Priscila Prates, she is always honest and conduct business with integrity. My family and I truly app I always like doing business with my sales person Priscila Prates, she is always honest and conduct business with integrity. My family and I truly appreciate it, Priscila listening skills proof time and time again that this is not just a sale for her. She strives to build a strong relationship with her customers by putting everything in perspective for them. Priscila makes it clear so you understand what your choices are without taking away your ability to stay in control of your budget. Priscila and Chris always made the process of getting a new vehicle extremely quick and easy. Keep up the great work.. Another satisfied customer. More

Great People The sales person AJ and the finance man Vaughn were the most helpful souls. They listened and helped out very much. Been telling everyone about my gre The sales person AJ and the finance man Vaughn were the most helpful souls. They listened and helped out very much. Been telling everyone about my great experience. 10/10 would recommend. More

Best car experience ever! Joel Jarrell, with assistance from Lawrence Lugo, made the purchase of my 2017 Ridgeline seamless and enjoyable. Joel promptly located a vehicle in v Joel Jarrell, with assistance from Lawrence Lugo, made the purchase of my 2017 Ridgeline seamless and enjoyable. Joel promptly located a vehicle in very high demand quickly, made me a fair and reasonable financial package, coordinate the efficient and easy acquisition of the car, all while being very personable, honest and sincere. This sort of service, combined with the unlimited powetrain warranty at Brandon Honda, made my choice very easy. I drove great distance to purchase my vehicle from Brandon Honda, but I have no regrets about doing so and I will likely do it again. I can't say enough good things about the Brandon Honda team. Joel put forth a truly outstanding effort - he was amazingly helpful. More

Service with Brandon Honda & Stacy Bruner was exceptional. Stacy addressed my problem, got me a loaner and kept me appraised of the the repairs. Excellent! with Brandon Honda & Stacy Bruner was exceptional. Stacy addressed my problem, got me a loaner and kept me appraised of the the repairs. Excellent!!! More

Hasan Sehic made my car buying experience outstanding. Great customer service. Friendly staff who made my car shopping experiance exceptional. Special thank you to Hasan for all his hard work. I would stro Great customer service. Friendly staff who made my car shopping experiance exceptional. Special thank you to Hasan for all his hard work. I would strongly recommend this dealership. More

It's A Pleasures Doing Business With Brandon Honda We bought a 2017 Accord Hybrid Touring car from Brandon Honda on 9/15/2016, and this was at least the third (if not the 4th) car we have purchased fro We bought a 2017 Accord Hybrid Touring car from Brandon Honda on 9/15/2016, and this was at least the third (if not the 4th) car we have purchased from this dealership - and there are several reasons we keep returning. One reason is that we got a great car and a great deal. Another is the folks who work there know how to treat their customers. Grant Hocking, the Quality Assurance Manager, is super knowledgeable, helpful, understanding and exceptional at his job. Jerry Meany, who has previously sold us two cars, is now the Internet Manager, and he easily guided us through the features of our new vehicle before sending us to Chris, who did the paperwork with us. Buying this car was pretty painless compared with other car-buying experiences we have had at other dealerships. We have always had excellent service from Brandon Honda. They are really dedicated to making the customer happy - everyone at this dealership is very dedicated. We really can't recommend them highly enough. They deserve more than 5 stars! More

Easy and great people - very busy dealership We knew exactly what we were looking for, and Taylor went in to see if they had it and took us right to the car that had just been delivered. We were We knew exactly what we were looking for, and Taylor went in to see if they had it and took us right to the car that had just been delivered. We were working numbers within 15 mins. Ron Wright was awesome to deal with on the price, and we feel like we got the best price possible. Actually buying the vehicle took longer then the process of finding it. We are very pleased with Brandon Honda, and will gladly driver the hour drive there to buy our next car. I do not like car dealerships, but this one was different. I didn't feel pressured or pounced on. Thanks! More

2nd purchase same results !! We were in to get service on our Civic and ran into Jerry. Asked him about something used to replace my truck which has seen better days. Looked at th We were in to get service on our Civic and ran into Jerry. Asked him about something used to replace my truck which has seen better days. Looked at the new Ridgeline but a lot more than we wanted to spend at this time. He showed us a used Ridgeline that had just been traded in. We purchased it. I am very pleased that he did not try to pressure us into the new vehicle but got us exactly what we needed and were looking for. You don't find too many car dealers who will actually listen to your needs and then do what they can for you. I will recommend them to anybody shopping for a car and you can rest assured that our next vehicle purchase will come off their lot. More