Brandon Ford

Service was good but they did not offer a loaner car even though my truck was still only in the first year of its warranty. They also kept pushing me to get the extended warranty even though I still have even though my truck was still only in the first year of its warranty. They also kept pushing me to get the extended warranty even though I still have over two years left on my current warranty. Makes me wonder about the quality of Ford products as this is the second service done to it so far. Otherwise the service rep was very nice and helpful. More

Internet Price is the REAL PRICE Their Internet price was exactly and posted on their website + $595 dealer fee. No ADD ONS like other dealerships. They had a silver 2015 Edge SE but Their Internet price was exactly and posted on their website + $595 dealer fee. No ADD ONS like other dealerships. They had a silver 2015 Edge SE but I wanted a dark grey one and Tommy Shelly was very helpful in finding one that had just arrived and was not even processed yet. More

EXCELLENT I got exactly what I asked for, model, color and interior. No high pressure selling. Price and terms exactly what I asked for. I highly recommend Jim I got exactly what I asked for, model, color and interior. No high pressure selling. Price and terms exactly what I asked for. I highly recommend Jim and would go back to him again! More

Faulty engine throttle system forward edge disappointed being sent away after two engine power failure just because computer says there's no problem. We can later after pulling my camper on h disappointed being sent away after two engine power failure just because computer says there's no problem. We can later after pulling my camper on highway 70 miles an hour I lost power again had to drift off to the side of the road. Took Car in this Monday and talked with manager Joe I had to really talk to him to get him to look at the engine throttle system which one googled on computer shows many complaints for Ford edges and engine throttle system. Was told Ford fears and is having the problem and recall but not the edges and again the computer did not compute so he was very reluctant and try to talk me to leave my car so somebody else could drive it around and see if it will happen again it happen four times three times within the last 2 1/2 weeks. I or my family or people on the highway could be killed when your engine stops like that and you can't get off. He said he would check with his engineers and see what they suggested which in the end they did replace the engine throttle Assembly only took him 45 minutes. So far the car is running OK I sure hope it doesn't cut out again. I cannot afford to buy a new car especially one for pulling a camper. More

great service Even though I was early, Gio got my car in the shop and out in good time. I wouldn't take my car any where else for service. Even though I was early, Gio got my car in the shop and out in good time. I wouldn't take my car any where else for service. More

Pleased Mr. Lopez seemed to understand my problem and proceeded to fix it very promptly. A much better experience than with a local MULTI dealer, who didn't Mr. Lopez seemed to understand my problem and proceeded to fix it very promptly. A much better experience than with a local MULTI dealer, who didn't recognize my complaint, kept me waiting 6 hours then gave me a charge for his lack of job knowledge. More

Timely Courteious Professional Service Mr. Robert Lopez is one of the primary reasons my wife and sons buy our Fords from Brandon Ford since 2001. Jim Gordon takes care of our great sales a Mr. Robert Lopez is one of the primary reasons my wife and sons buy our Fords from Brandon Ford since 2001. Jim Gordon takes care of our great sales and Robert Lopez takes care of our great confident service. Thanks More

Overall it was a good experience to purchase the mustang I did not care for the initial salesman, Jake Potocek. The on site salesman, Joe Perkins was very friendly and somewhat knowledgable about the 2015 M I did not care for the initial salesman, Jake Potocek. The on site salesman, Joe Perkins was very friendly and somewhat knowledgable about the 2015 Mustang. I was very pleased with the finance gentlemen, Kirk. Great guy More

Wonderful and no problems Wonderful Place. Tee was very helpful and very professional. We would highly recommend Tee to anyone who needs a new or used car or truck. Wonderful Place. Tee was very helpful and very professional. We would highly recommend Tee to anyone who needs a new or used car or truck. More

Excellence In over 5o years of driving I have never experienced a better Dealer from purchase thru service. Would absolutely recommend every aspect of Brandon Fo In over 5o years of driving I have never experienced a better Dealer from purchase thru service. Would absolutely recommend every aspect of Brandon Ford! More