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Brandon Ford
Tampa, FL
1,478 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,478 reviews
March 09, 2015
Couldn't have gone better! By far the easiest and least stressful car buying experience I've had to date! No high pressure sales or underhanded tactics - just a straightforward By far the easiest and least stressful car buying experience I've had to date! No high pressure sales or underhanded tactics - just a straightforward approach. More
by Matt
March 03, 2015
Greater than Excellent Went online to find a new Mustang. Was able to contact Tom Shelly after leaving a message. He called me the same day about my inquiry and was very cou Went online to find a new Mustang. Was able to contact Tom Shelly after leaving a message. He called me the same day about my inquiry and was very courteous and helpful in my endeavor to find my wife a new Mustang for her birthday. I would and will recommend this young man to anyone looking for a good deal. Tom is very good at what he does with a high level of professionalism. My wife and I found it quite pleasure purchasing her automobile with the help that Tom gave us. Thank you Brandon Ford we will be doing business with your company again I sure. More
by bear
Employees Worked With
March 03, 2015
arrogant and condescending Went to Brandon Ford dealer today to talk to Wayne Hammond about some Body Shop service talked to his assistant 4 hrs later get a call from the body s Went to Brandon Ford dealer today to talk to Wayne Hammond about some Body Shop service talked to his assistant 4 hrs later get a call from the body shop manager who got real arrogant and condescending to me stating that he just got yelled at by Wayne Hammond for honoring something that happened 3 yrs ago. Unbelieveable to think that this past weekend they were advertising about striving to be the #2 Ford Dealer in the Country. If all of the managers at Brandon Ford treat their customers like this they won't stay on top for long. Had the BS manager. Basically when the BS manager came to honor his word he turned it around on me because I had to send my daughter to get the repair completed while I was tending to my father who hads a serious heart attack and was not able to handle this myself. Long story short 2 months later after burying my father and moving my mother I retruned home went to see Wayne Hammond and his BS manager called me furious that as he "stated went over his head to his boss". Well I say if your not going to honor your word why would I waste my time and his and talk to the GM whose managers are a reprsentative to Wayne Hammond, Brandon Ford, and the Ford Motor Company. Here is a quote from Wayne Hammond and based on the BS managers distasteful words I beleive this quote to be the opposite of Mr Hammond. Judge for yourself and I hope that the fruit of this quote finds better ways for you and Brandon Ford Wayne: "Do the right thing for the customer." I’ve been successful from the start in the car business because I’ve always done the right thing for the customer,” Hammond said. “I teach my people to do the same thing: To treat the customer right.” Send the BS manager to some Customer Service - Telephoine etiquette courses John Hanagriff More
by John H.
Employees Worked With
Body Shop Manager / Wayne Hammonds Assistant
March 02, 2015
F350 platiim Great sales team and dealer prep related to add ons. Ordered this truck and delivery was fast and exactly what I wanted. Good input from parts departm Great sales team and dealer prep related to add ons. Ordered this truck and delivery was fast and exactly what I wanted. Good input from parts department on various options. This is the 5 vehicle we have purchases from Brandon Ford and we will be back for number 6. Thanks for all you teams support. More
by Bob diesel
February 17, 2015
Top Notch Experince I brought my SUV in for its first maintenance service. The experience was excellent bar-none. Tyler Figueroa's knowledge and can-do attitude couple I brought my SUV in for its first maintenance service. The experience was excellent bar-none. Tyler Figueroa's knowledge and can-do attitude coupled with his customer service skills were beyond expectations. Mr. Figueroa will be my Point of Contact for the next time my vehicle is to be serviced. More
by Mel Brown Sr
Employees Worked With
Tyler Figueroa
February 17, 2015
Great job. Big xxxxxxfor Tyler. I started doing my service in Brandon ford after I was disappointed in Bill Currie's staff. I was hearing weird metallic noises coming from driver's s I started doing my service in Brandon ford after I was disappointed in Bill Currie's staff. I was hearing weird metallic noises coming from driver's side of my vehicle. In Bill Currie they said that there is moisture on my wheel (still got a paper for that) and claimed that problem is gone. It wasn't. I asked my service advisor Tyler to check this out again and see what is going on with that. They spent some time looking for a problem and it turned out that it is something more complicated. Finally they had an answer for me and found a solution. Other than that Tyler and one of the mechanics drove with me twice to make sure that everything is all right. I really appreciate Tyler's help and what Brandon Ford did for me. Other than that I didn't have to pay anything because my car is still on warranty. I will keep doing all my service work in their location and will recommend Tyler and their service crew to anyone I know. Thank you guys. More
by SN
Employees Worked With
Tyler Figureoa
February 17, 2015
My Ford Dealership experience When we walked in we were greater right away treated really nice and with respect and our sales associate was fantastic ,helpful and very knowledgeabl When we walked in we were greater right away treated really nice and with respect and our sales associate was fantastic ,helpful and very knowledgeable about every vehicle we looked at and did everything to get us into our vehicle. Buying a car is a big purchase I just wish they would have given me some free oil changes like they did when I purchased my Hyundai. More
by bindybrat
Employees Worked With
Rick Bosso
February 14, 2015
Hands down, the best in customer service! Treated as if we were family. Brandon Ford has the best staff.... Ever!! :-) We needed our truck serviced and we were kept up to date on the status Treated as if we were family. Brandon Ford has the best staff.... Ever!! :-) We needed our truck serviced and we were kept up to date on the status of the repairs. Drop off and pick up was quick and easy, no waiting around. Thank you for being so helpful and kind!!!! More
by Lilmomma8315
February 12, 2015
FastService Robert was awesome. I had several warranty issues and Robert took care of all of them very quickly. I just wish I would of seen the free tire rotation Robert was awesome. I had several warranty issues and Robert took care of all of them very quickly. I just wish I would of seen the free tire rotation first before paying the $10.00. but I'll catch it next time. PS I travel all the way over from North Tampa to have my service work done. That should tell you how I feel about Robert and Brandon Ford. Bob Bruner More
by notime
Employees Worked With
February 10, 2015
Service Visit Scott was GREAT with my service visit. He took care of my "SASSY" and gave her a good go-over. He was very obliging to my timing needs and received sp Scott was GREAT with my service visit. He took care of my "SASSY" and gave her a good go-over. He was very obliging to my timing needs and received speedy service and right at my appointment time! Scott made sure I was aware of all that was completed. I can't imagine going anywhere else for service for my Ford! Thank you Brandon Ford! You're ACES in my book. More
by sherrisklepko
Employees Worked With
