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Bramlett GMC

Decatur, AL

4.2
24 Reviews
Call Dealership (256) 274-5489

3305 Hwy. 31 S.

Decatur, AL

35603

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24 Reviews of Bramlett GMC

November 08, 2024

Drop truck off for service at 8:00 am at 4:15 had call to see if they were going to get to it no one in service dept to be found , finally ask person that answer phone check on my truck he said he thought it More

by Tcperry150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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November 05, 2023

From the moment we were greeted at door by Anthony, our experience was awesome. No high pressure, instead he listened to what we were looking for in an SUV and quickly suggested a “new trade-in” he had rec More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy and Scott Bobo. , Anthony Light, Craig Laney
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Nov 21, 2023 -

Bramlett GMC responded

Thank you so much for your glowing review! We're delighted to hear that your experience at Bramlett GMC/Kia, starting with Anthony's greeting at the door, was awesome. It's great to know that Anthony took the time to listen to your preferences and provide a recommendation that perfectly matched what you were looking for in the 2021 white Acadia Denali. We appreciate your kind words about the friendliness and helpfulness of our team, as well as the cleanliness of our dealership. It was a pleasure assisting you with your vehicle search, and we're honored to have earned your recommendation. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We look forward to serving you in the future.

October 27, 2023

No pressure sales. Friendly and knowledgeable personnel in all departments. I’d send any of my friends here who are looking for a car. More

by danfink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Nix, Craig Laney, Packy Grisham
Report | Print
Oct 31, 2023 -

Bramlett GMC responded

It's wonderful to hear that you had a no-pressure sales experience and found the personnel at this dealership to be friendly and knowledgeable across all departments. Your willingness to recommend this dealership to your friends speaks volumes about the positive experience you had. Word-of-mouth recommendations are invaluable, and I'm sure your friends will appreciate your suggestion. If you ever need anything else or have more feedback in the future, please don't hesitate to reach out. Thank you for sharing your thoughts!

October 16, 2023

Very poor communication, servive est 2 hours. Left to sit almost 3 with no explanation, i hadto locate rep More

by Gizzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geotge
Report | Print
Oct 18, 2023 -

Bramlett GMC responded

We are very sorry to hear about your negative experience with our Service Department. We pride ourselves here on outstanding customer service and taking care of our customers in a timely and professional manner and I'm sorry we failed on this with your visit. Please know that is not normal for us here and we take feedback like this seriously and use it to help us improve and continually strive to be better. Thank you for sharing this with us.

September 07, 2023

Excellent service, vehicles, and pricing. The folks at Bramlett really treat you like family and want to earn your business! More

by Happy Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Light, Packy Grisham, Jim Bramlett
Report | Print
Oct 18, 2023 -

Bramlett GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service, vehicles, and pricing at Bramlett. Our team takes great pride in making our customers feel like family and providing top-notch service. We genuinely appreciate your business and look forward to serving you in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

July 28, 2023

I want to thank you Bramlett GMC for doing what you said you were going to do! Your team were very professional and bought our car with no sales pitches. It was like talking to someone we have known for yea More

by WendyPreeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Harrod
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July 27, 2023

If you are looking for a customer service dealership BRAMLETT KIA / GMC is the way to go. Their sales and service departments are wonderful. More

by kcw50637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bramlett KIA team was GREAT, Anthony Light, Craig Laney
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July 11, 2023

Everyone there was very friendly and helpful. This was my best car buying experience by far and I have made a few. More

by skinnerjr84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Light, Craig Laney
Report | Print
July 05, 2023

They are very friendly and they work with you to get you the vehicle you want. The salesman’s are great, they try to get you a good deal. I highly recommend!! More

by januaryhannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Nix, Craig Laney
Report | Print
June 11, 2023

The staff was great. Not much wait time, and we were in a hurry to leave Wednesday evening to go to church and they got us out on time. We came back the next day and they More

by Tammy Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Watson, Anthony Light, Craig Laney
Report | Print
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