Braman Honda
Miami, FL
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Jason my service rep was great!! WOW....30k mile Jason my service rep was great!! WOW....30k mile service is over $400. I find that to be very expensive. Jason -Thank you for being so conscien Jason my service rep was great!! WOW....30k mile service is over $400. I find that to be very expensive. Jason -Thank you for being so conscientious of the customers needs. He gave me several options so I didn't have to spend $400+ at one time. I love that I can take my car to you and have it washed for free...however it appears every time I take the car to be washed...your car wash is out of service! that's a bummer! More
I arrived without an appointment because my service light was indicating I needed service (oil change). My service rep mentioned that I had not done the 60,000 mile service. He said I had declined it the was indicating I needed service (oil change). My service rep mentioned that I had not done the 60,000 mile service. He said I had declined it the previous service which is not true. I had stated I would need to bring it back as I did not have the time to leave it or service it then. This is not critical of my rep for this service, but I think that "decline" is a negative term and that some other term should be used on your records when a customer cannot leave the car at the time. My service rep told me that if I was able to do the service now it would take approximately 2 hours and 30 min. I had the time so I went ahead and got it done. I have always maintained the 3 Hondas that I have owned in top working order and completed every service. I am a bit concerned though that it costs $400+ dollars to do a service on a car that has been well maintained which basically was fluid replacements and checking systems. This cost had no repairs so I found it rather high. Needless to say, I want to maintain my car in the best running order, but your prices for checkups is really high. More
Good deal and good communication with our clients at ease I felt I . Carlos very professional and nice with all dedication and patience helped me choose my new car. He is amazing and does its job very well I felt I . Carlos very professional and nice with all dedication and patience helped me choose my new car. He is amazing and does its job very well . More
I had purchased a used vehicle from this dealer and wanted to return it after a day and was able to resolve this issue with Mr. Charles and I was very satisfied with the out come. wanted to return it after a day and was able to resolve this issue with Mr. Charles and I was very satisfied with the out come. More
I went to Braman because I had just bout a 2013 honda civic. A week after the lock buttons color started peeling of. I went to service and the manger Alex made my visit an exceptional one! civic. A week after the lock buttons color started peeling of. I went to service and the manger Alex made my visit an exceptional one! More
Ronell was very professional and had great customer service skills. He was very attentive and helped me find the best deal for the car I liked. My experience was outstanding. service skills. He was very attentive and helped me find the best deal for the car I liked. My experience was outstanding. More
Good job! Buena atencion por parte del agente, lo que me parece que tiempo entre servicio y servicio es corto, de resto todo bien, envien mas cupones de descuento, gracias! parece que tiempo entre servicio y servicio es corto, de resto todo bien, envien mas cupones de descuento, gracias! More
Mr. Alex visozo goes the extra mile to make it a pleasurable and professional experience. His explanation of some issues were very specific. He places the costumer as his first priority. pleasurable and professional experience. His explanation of some issues were very specific. He places the costumer as his first priority. More