Back

Braman BMW West Palm Beach

West Palm Beach, FL

4.8
1,478 Reviews
Contact Dealership

2901 Okeechobee Blvd

West Palm Beach, FL

33409

Directions

By Type

Showing 1,478 reviews

January 02, 2016

Dealership is not trustworthy - huge disappointment I keep having the same problem with my SUV since I bought it. The dealership keeps it for extended lengths of time and routinely notes in my service More

by NancyBMWX6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Ortega, Charles Simmons
Jan 05, 2016 -

Braman BMW West Palm Beach responded

Hello Nancy, Thank you for taking the time to leave your feedback and bringing this to our attention. Within every department at our dealership we strive to provide top-notch service. Our trained professionals within our service department are held to this same standard and provide suggestions to help maintain the longevity of your vehicle. With that being said, I would like to discuss your experience as I’d like to address this internally in hopes to find you a solution and to make future improvements. Can you let us know how best to reach out to you? Or, please contact me directly: 561-242-3201. I look forward to the opportunity to speak with you. Best Regards, Rod Ortega Service manager

December 20, 2015

Excellent service I had a fast, thorough and courteous experience. Request Willie Orth; he will make sure your purchase is an enjoyable and thoughtful experience. Th More

by echase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 14, 2015

Neil vota Neil is great to work with... No nonsense. Straight forward, knowledgable. I got what I wanted and was very comfortable I'm doing it. Let Neil help yo More

by Fitch561
Recommend Dealer
Yes
Employees Worked With
Neil Vota
December 13, 2015

Great sales office, horrible services DON'T EVER buy a car from them. Horrible service center. They always have excuses.i waited with 3 kids and a car seat for over an hour, on the curb, w More

by Robert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Peter Mihan , Charles Simmons
Dec 15, 2015 -

Braman BMW West Palm Beach responded

Thank you for taking the time to leave us feedback about your recent experience in our dealership. However, I am disappointed to hear that your experience was less than optimal. I would like the opportunity to speak with you directly about this matter. Please reach out to me at 561-242-3201 at your earliest convenience. Thank you again, and I look forward to speaking with you over the phone. -Rod Ortega

December 11, 2015

White glove experience Smooth easy no hassle transaction . Osiris Cedano makes you at ease and confident with no haggling He cares unlike the old guys there who aren't hung More

by Malfetti42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osiris Cedano
December 05, 2015

A very pleasant experience I made the trip from broward county because my previous experience with with Vista motors was less than perfect. I contacted Braman on line and was co More

by mazdaman1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Lawson
December 04, 2015

Doug Lawson If you are thinking of purchasing a BMW and want a professional, honest, problem free experience contact Doug Lawson at Braman BMW West Palm Beach. I More

by michael1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gilarmo
December 03, 2015

Well Run Everyone I have dealt with at Braman BMW has been very friendly and helpful. Frank Ferraro salesman is not pushy, knows what he is doing and is very f More

by Sonbert21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ferraro
December 01, 2015

Terminating a lease early and buying a BMW Spent several hours at Braman BMW. The visit was efficient and every detail attended to. This is due to the knowledge and patience of Jorge Mundo. He More

by Bobcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Mundo
November 28, 2015

First BMW Experience I visited Bramen BMW and after test driving the X3 and X5, ended up leasing a 2015 X5, a former "loaner" vehicle which allowed me to reduce my payment More

by Sabina C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osiris Cedeno
...
89
...