
Braman BMW West Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Team The Team at Braman BMW is great. I had the easiest buying experience in my life.I told them what i was looking for and with my luck they had the exact The Team at Braman BMW is great. I had the easiest buying experience in my life.I told them what i was looking for and with my luck they had the exact BMW M6 i was looking for. Michael Scharmer and Mark Jaffe were great. I look forward to buying my next BMW with these guys. More
Great experience Been coming to see mark for 11 years .. Great salesman Always takes great care of me . Always has my best interest in mind .. I can trust him. Been coming to see mark for 11 years .. Great salesman Always takes great care of me . Always has my best interest in mind .. I can trust him. More
Poor Service From Service Department Service department has been unable to diagnose and repair an issue and doesn't communicate with customer as promised. Ongoing issue since 02/22/16 Service department has been unable to diagnose and repair an issue and doesn't communicate with customer as promised. Ongoing issue since 02/22/16 with battery dying overnight and continuously running water pump after key off. Vehicle brought in to Braman BMW West Palm and issue and possible diagnosis described to service adviser. After several days, service adviser stated 9+ hour diagnostics, unable to pinpoint problem. I went over issue and possible diagnosis again with adviser over phone and was later advised that several components had been found to be in need of replacement... wiring, computer, harness', totaling roughly $3300. 4 months later, battery dying again presumably due to new battery that was replaced in February, now unable to keep up with constant discharge and recharge. Bring vehicle back, re-explain problems to new adviser (old adviser gone), service keeps vehicle 2 days, now late Friday, advise me yes, battery dying overnight and need to keep vehicle over weekend and recharge battery, scan and diagnose problem. One week later get call... water pump is issue. charging me again for 3.5 hours diagnostics and water pump that I originally told them was running for hours after car shut down and was obviously doing so. Vehicle is still in service department, work being performed. Wife spoke to service manager on Wednesday to find out what is going on and why they are just now figuring out that problem is what we told them was the problem 4 months and $3300 ago and was promised he would "take care of it". It is now Friday, after hours, neither the service manager or service rep has contacted us to let us know where we are with repair. Car was also presented to wife after initial repair in February, dirty and unwashed after being left outside while in dealership. Poor service and problem still as of yet, unresolved. More
Neil and Bramen gave me everything I needed Was contacted by Neil. Gave me an offer that I couldn't refuse. Simple deal. Most important, Neil explained everything to me and gave me a complete Was contacted by Neil. Gave me an offer that I couldn't refuse. Simple deal. Most important, Neil explained everything to me and gave me a complete rundown of the car. Would positively use him again(which I will in three years). More
Not trusthworthy or reliable As my car was under warranty, I entrusted the staff with maintenance. However, my service advisor did not inform me of delays or issues on multiple oc As my car was under warranty, I entrusted the staff with maintenance. However, my service advisor did not inform me of delays or issues on multiple occasions. After one such delay, I went to the dealer to pick up a courtesy vehicle, the staff drove me around the lots for over one hour. Noone could find my car. Last week, I had to replace the oxygen sensor in a car with 21K miles. The mechanic who fixed the car stated the oil and air filter had never been changed. Be wary if you trust your car's maintenance to Braman BMW West Palm. More
Positive attitude Adam is knowledgeable and no pushy. He understands that the customer has his own agenda. Will definitely buy from him when my lease is up! Adam is knowledgeable and no pushy. He understands that the customer has his own agenda. Will definitely buy from him when my lease is up! More
Bmw Certified Purchase on 3 Series Donna was a straight shooter and a pleasure to deal with!! Donna was also patient and provided all of our available options in order for us to make th Donna was a straight shooter and a pleasure to deal with!! Donna was also patient and provided all of our available options in order for us to make the best decision and never rushed us. We also appreciate the follow up Donna provided. We will defiantly be back to make other purchases!! Peter was also great to deal and made us feel welcome and important. It was great to talk and deal with a fellow Midwesterner. Robert provided the ins and outs of the call and was very informative. Robert was not only patient but offered to follow back up with me at a later time to go back over the car. More
Great experience! Jamal made me feel so comfortable making such a big decision. There was absolutely no pressure. When I came back to buy I specifically asked for Jamal Jamal made me feel so comfortable making such a big decision. There was absolutely no pressure. When I came back to buy I specifically asked for Jamal after having such a pleasant experience getting information from him days earlier . I happily ended up with my dream car! More
Neil Vota-Exceptional We have bought a number of BMW from Neil and BRAMAN. Neil is a 10/10! He is courteous, honest and has gone out of his way to accommodate my family in We have bought a number of BMW from Neil and BRAMAN. Neil is a 10/10! He is courteous, honest and has gone out of his way to accommodate my family in a number of ways. He actually met us at Miami International Airport to deliver one of our cars after hours. He is quite unique.?Neil, thank you for all your service. The Rothchilds More
Neil is the best. I have been buying my cars from Neil Vota for decades. My daughter, my son and my Husband also have bought cars from him. He's the best. He's is I have been buying my cars from Neil Vota for decades. My daughter, my son and my Husband also have bought cars from him. He's the best. He's is an honest sales person. I wouldn't go anywhere else to buy a car. More