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Braman BMW West Palm Beach

West Palm Beach, FL

4.8
1,471 Reviews
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2901 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,471 reviews

May 17, 2018

I Love My New BMW from Palm Beach Auto Outlet I had the most amazing time purchasing my New BMW from Palm beach auto outlet. I will 100% buy my next car from them. The service was excellent, the m More

by Finalflight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Santome, Santiago Mejia, Jamie Seow
May 17, 2018

Excellent Car Selection and Services The Dealer is a great location with a good selection of cars plus excellent service, Quality and price! Santiago helped us to find our needs. More

by Grecil08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Mejia
May 17, 2018

great experience Got to the dealer about a hour before close. They stayed until the deal was done and we were happy. Jamie was very friendly and made it easy. Would u More

by BMWgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Seow
May 17, 2018

Jamie Seow is a Class Act sales man! Working with Jamie was a true pleasure. Jamie is a sincere, inteligente and honest individual. He helped me choose the perfect vehicle, I felt no pr More

by Ccristi39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Seow
April 02, 2018

Awful After negotiating the price of the car, everything started changing when I went to sign the documents. One lie after another. I regret going there. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Ceresa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Braman BMW West Palm Beach responded

Hi David, I sincerely apologize for your frustration and not receiving the customer treatment that you expected and deserve. We strive to provide our customers with a world class experience. If there is anything we may do to better serve you please do not hesitate to contact me at 561-242-3414 and I will be happy to help in any way possible. Best regards, Celine Pelofi – Customer Relations

March 30, 2018

2 1/2 days to change oil, brake fluid and tire rotation?? They sell too many cars to provide decent service. They are all very polite while they make you wait forever. I had heard from friends that is why the More

by Givememycarbaxk
Customer Service
Recommend Dealer
No
Employees Worked With
Sebastian in service
March 13, 2018

thanks peter althoff and nico scattin i just wanted to thank you and nico scattin for helping me understand the leasing process i had a few issues but after the program was explained to me More

by pbpawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Althoff
Mar 14, 2018 -

Braman BMW West Palm Beach responded

Hello, Thank you so much for your feedback and congratulations on your new 540i. Our staff strives to provide each and every customer with a world class experience and we appreciate your business. If there is anything you need please feel free to contact Nico or myself at 561-242-3414. Best regards, Celine Pelofi – Customer Relations

February 01, 2018

Horrible!!!!@ My experience was horrible. This is the worst dealership. My vehicle was under warranty and was not repaired by BMW. They originally quoted me $150 More

by Jphbiology
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Ortega
January 28, 2018

Bill Hootstein was amazing Lease return fo my 535i. Bill handled both the pre inspection and the final car hand off at Braman BMW WPB. He was thorough, precise, an absolute prof More

by WorldWideRayRay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hootstein
January 23, 2018

Mini Service Service Manager courteous, patient and diligent! Took the time to take care of the issue in his personal office. Everyone there very down to earth More

by MannyMINIAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ortega
Jan 26, 2018 -

Braman BMW West Palm Beach responded

Hello Manny, We truly strive to provide each and every customer with a world class experience and we are so grateful for your feedback. If there is anything you need please feel free to contact me at 561-242-3414. Best regards, Celine Pelofi – Customer Relations

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