Braman BMW West Palm Beach

They're prices are very competitive. Amani was very helpful, kind, polite and honest. Their cars are all beautiful and kept in PRISTINE shape. 100% recommended. Amani was very helpful, kind, polite and honest. Their cars are all beautiful and kept in PRISTINE shape. 100% recommended. More

Awesome service! Jamie was very helpful! Despite having to travel, he made the process very easy Jamie was very helpful! Despite having to travel, he made the process very easy More

***** Alexander Winters is the MOST efficient and Precise Client Advisor. Rafael Santome- amazing and extremely dedicated GM. I thought I was at a Luxury Dealer. I had no idea that that gorgeous AC condit Client Advisor. Rafael Santome- amazing and extremely dedicated GM. I thought I was at a Luxury Dealer. I had no idea that that gorgeous AC conditioned showroom existed, just down the street from all those dealers on Okeechobee. If you’re buying or trading in a vehicle- don’t doubt, GO! NOW is the time to do so and at PBASO, they’ll treat you with respect and integrity! ***** More

AVOID THIS DEALERSHIP AT ALL COST. Bought a BMW from these guys, from out of state. First of all they advertised online one price, when I reached out about the car, they said it w Bought a BMW from these guys, from out of state. First of all they advertised online one price, when I reached out about the car, they said it was a different price, which was a $50K MORE than the listed price. I get mark ups but that was pretty funny when I heard that. I passed on the deal and they reached out stating they would honor the MSRP listed price online. I have purchased 3 cars from out of state before, from independent dealers and from manufacturer dealers. So this is not the first time I have bought a car from out of state. I am going to save the time writing out an entire story of how this transaction went bad from start to even this moment of writing this review, but below are all the things that have happened since the moment I reached out to this dealer. 1. massive up charge on a car. 2. would not provide shipping logistics, required me to do all the leg work. 3. Required full payment of car before they would send any of the paperwork 4. emailed me unsigned copies of all the vehicle paperwork (2 copies) 5. would not let me keep 1 copy of the duplicates they sent me (had to sign both copies) 6. would not release my car to the shipping company until I had signed all documents even though they had my money cleared for over a week. 7. Would not send me a coy of ALL the papers I signed and the dealer signed. When pressed for them, they advised they don't send those and I should be fine with blank unsigned photo copies. I had to get BMW corporate involved just to get signed copies of the transaction. 8. Would not allow me to register and do all the paperwork with my DMV locally. Required me to write them a check for registration, taxes and all the paperwork to register the car in my state. (not unheard of but not common) All transactions I have done, I have been the one to go to the local DMV to register my car, title it and pay the taxes for my state. 9. Took my paperwork (at the time I had blank copies) to the DMV locally as soon as the car arrived (about 2 weeks after paying in full for the car) and they advised there was nothing they could do for me as far as registration, title, VIN inspect, etc. I did not have actual signed papers or original copies. They also said I needed the title. 10. Temp registration they provided EXPIRED and I had received NOTHING about plates, registration, title. I took it to my DMV again, since the car was now going to be undriveable on the streets due to no registration or plates. DMV locally advised that they should have given me the title within 1 week (it had been a month now), they should have allowed me to do all the paperwork myself not them... Luckily the DMV felt bad and allowed me a 1 year TEMP registration with transferring of my old vehicles plates and did a VIN inspection. They advised that if I don't get the title within the year, I can NOT register the car again and it would not be drivable. They also made me pay for the new temp registration, keep in mind I already PAID the dealership for registration. So now I have been charged TWICE for registration. 11. As of writing this review, the dealership STILL has not provided me with the title to my car. Car has been paid in full (no bank finance), VIN inspection done and provided the dealer with the recite showing inspection paid for. Through all of this, the dealership has been 50% responsive to my emails, had to get BMW corporate involved which they helped on some issues but has yet to do ANYTHING to help get the title to my car. At this point I have now had to get my lawyer involved to get the title to a car that I legally own and this dealership has refused to release to me. I would DEFINITLY never buy or recommend someone to use this dealership EVER. And the way that BMW Corporate lack of support to get involved on an issue like this, with a dealer representing their brand.... I would probably never get a BMW again, which is sad because we have owned 6 BMWs personally and our family has had corporate leases with BMW for our past company for over 20 years. More

My heart could just explode with how much I love my new car!!! I worked with Stephon, and had a wonderful experience. I'm in my 20's and this is my first car that I have ever purchased through a dealership car!!! I worked with Stephon, and had a wonderful experience. I'm in my 20's and this is my first car that I have ever purchased through a dealership, all other cars I've owned have been gifts or purchased via a private sale. I've only ever observed dealership/car sales with my parents and husband. This was my first purchase of a vehicle from a dealership with the car and financing being in my name. With that being said, I was a little nervous to walk into a dealership. I have heard so many stories of salesmen being sharks, and aggressive. Stephon was the opposite. He did not pressure me at all, and was so kind and friendly. Stephon even came in on his day off, which really showed his dedication. Also, I worked with Marlin in finance, and he was such a great help. He answered all of my questions (which believe me, were plentiful). Marlin was a pleasure to work with, and I am really thankful I ended up with someone so experienced. He has worked in the industry longer than I have been alive lol. Bottom line, I am really so happy with my purchase and with my experience at Braman BMW of WPB. I truly appreciate how understanding, and gentle both Stephon and Marlin were. THANK YOU, THANK YOU, THANK YOU! :) More

This is our third transaction with Braman BMW. I wish I could give more than five stars. Our salesperson, Willie Orth, was AMAZING! Super nice and friendly, he made us feel like valued customers a I wish I could give more than five stars. Our salesperson, Willie Orth, was AMAZING! Super nice and friendly, he made us feel like valued customers and treated us like we were family. The whole experience was so fantastic, and Mike and Igor were also friendly and helpful. We left with our wonderful pre-owned BMW and are very happy. Braman is a fantastic dealer; now that we are in South Florida for good it will be our dealer for life. Thank you for such a wonderful experience! More

Excellent customer service, care and attention to detail. This is my third car with Braman and the above was delivered every time. This is my third car with Braman and the above was delivered every time. More

My experience at this dealership was the absolute best because of Willie Orth! He was beyond pleasant, so efficient and knowledgeable, and made the purchase of my beautiful BMW better than I could imagine because of Willie Orth! He was beyond pleasant, so efficient and knowledgeable, and made the purchase of my beautiful BMW better than I could imagine! He truly went above and beyond in every way. I have worked with many car salespeople over the years and no one has come close to Willie! More

Braman west palm has went from customer service to customer robbery . They have no more customer service they inflate the cost, advisors are rude and dismissive and not very responsive. They kee customer robbery . They have no more customer service they inflate the cost, advisors are rude and dismissive and not very responsive. They keep your car for days no matter how small the repair rather then keep appts and work on car on your appt day . I will never buy or service a car at braman in west palm ( bmw porsche mini or otherwise ) More

The dealership was easy to work with. I came with a very good financing option and they were able to find a point better. I'll definitely consider this dealership when purchasing anothe I came with a very good financing option and they were able to find a point better. I'll definitely consider this dealership when purchasing another vehicle. More