Braman BMW West Palm Beach

Willie is a nice and good salesman. He was fine to work with however his follow up is poor. We bought my wifes car and there was a scratch in the rocker panel, during delivery Willie and the GM said "make with however his follow up is poor. We bought my wifes car and there was a scratch in the rocker panel, during delivery Willie and the GM said "make an appointment, take it to service, we will get it fixed while you wait." A week goes by and I take it to service and they said they needed to keep the car and we would have to make another appointement to come back. I made an appointment to do so and Missy gets a call from serivce the day before the appointemtn who said it needed to be arranged as a sales concession and she would have to call Willie to work it out (why cant you work that out amounst yourselves and not involve your cusotmer?). Missy talks to Willie everything is supposedly fine, she comes in and they had to give her a rental, becuase it is not warranty serice it is a sales concession, sales later does not give a PO to enterprise who charges us for the rental, it was later refunded but required repeated follow up from us to do so, I felt like there was little follow through and it was aggrivating. Then we come back a month later to buy ANOTHER car from Willie on January 8th. It had to be ordred and Willie said it would be 6-8 weeks, at the time of purchase he said he would call me with a production number so we could track it's progress. Today (1-25) I get an email from Willie who sends me the production number and said the delivery will be March 31 (12 weeks from order). It is what it is and I am willing to wait, but given his track record for follow up, I am curious if the order was entered in a timely manner. Perhaps its the end of the month and he needed to turn the order in for his commission. More

Very helpful and knowledgeable staff. They took time with me and I never felt rushed. They taught me the features of the car and made sure I was comfortable with them. They offered for me to come back with me and I never felt rushed. They taught me the features of the car and made sure I was comfortable with them. They offered for me to come back for more instuctions as I gained more confidence. Mr. Orth was a pleasure to work with. More

I went to this dealership solely to learn about thew BMW car lineup and was immediately greeted by Willie Orth who proceeded to explain the various models, their specifications and their price points. After car lineup and was immediately greeted by Willie Orth who proceeded to explain the various models, their specifications and their price points. After ascertaining my desire for a 7 series he immediately put me in a 750 Li for a test drive explaining during the ride the features of this model, the various offered specifications and the functioning of the navigation system. After the test drive, I decided to purchase this car if the price was reasonable knowing full well that the model that I had chosen was expensive to begin with. Our negotiations on price at purchase were fair, in my opinion. After purchase, I also was able to test the service dept.I was greeted very courteously with an appointment that was on time and work performed was excellent. Because of my experience, I would not hesitate to recommend this dealership and Willie Orth for a BMW purchase. More

Over the many years I have been purchasing vehicles, I have met very few dealerships and salespeople that will be upfront and to the point in a timely manner. As an informed consumer, I usually know what have met very few dealerships and salespeople that will be upfront and to the point in a timely manner. As an informed consumer, I usually know what I want before approaching the dealer. In theory, this should allow for a quick and easy transaction minimizing my time and the dealerships time. That had been in theory however as most dealers still seem setup for delay tactics - multiple hour visits, approvals from higher end managers that "can't be located...". Even after many hours, many will pressure you with the "stacking approach" of calling in multiple salespeople, floor manager, finance manager, etc. and having them stand around you until a deal is signed. Braman BMW and John Weltzien were such an exception to these findings. John recognized that I was informed and knew which BMW model I wanted, the options it needed to have, and the lease terms I was looking to negotiate. The process of buying a car has never been simpler or quicker. In just a short time, John arranged to have my M3 convertible built the way I wanted it, a date in a few weeks to take delivery and tour the BMW factory in Germany, and John even arranged (at my request) to have the M3 arrive at the BMW Performance Center in South Carolina! Now my 14 year old son can join in the fun of watching our new M3 join the family! I could not be happier with the treatment that Braman and John Weltzien gave me. He is knowledgeable, upfront, to the point, and values my time. I can't imagine ever going anywhere else for the next one. More

We have been in business with Braman Motorcars for years. We have purchased at least 26 cars for both personally and show. The service has been outstanding since day 1. Freddy has always gone above and bey We have purchased at least 26 cars for both personally and show. The service has been outstanding since day 1. Freddy has always gone above and beyond for our company, and the owner. Braman has also had us at the Racewat events at the Palm Beach Raceway which have been awesome! We will always send customers to you for vehicles and great customer service! More

I had wanted to purchase a BMW for years but I hate the back and forth haggling and aggrevation with getting a car. I called and spoke with MO and he was fabulous. I drove 2 hours to Braman and Mo sold me back and forth haggling and aggrevation with getting a car. I called and spoke with MO and he was fabulous. I drove 2 hours to Braman and Mo sold me the exact car at the exact price I wanted to spend. I would definitly recommend Mo to my freinds and family and anyone looking for an honest car salesman. (they do exist!) More

Nick Patel is one of the most patient and knowledgeable people in the car industry. I have worked with Nick on my last 5 cars and have sent several people to buy cars with him. Everyone i know, from know people in the car industry. I have worked with Nick on my last 5 cars and have sent several people to buy cars with him. Everyone i know, from knowledgeable buyers to un-experienced shoppers, have thanked me for sending them to Nick. Raj Alexander in finance and Chris Huffman in service have also made my experience at Braman Motorcars an absolutely positive one and combined, these three gentlemen are what will keep me buying cars from Braman. More

Willie is always very helpful and works very well with us. He explains the car thoroughly and is always available if help is needed. Always willing to deliver the car and treat you like a king. He helped us. He explains the car thoroughly and is always available if help is needed. Always willing to deliver the car and treat you like a king. He helped with BMW Assist in setup and taught us how everything worked. More

Willie greeted my husband and I in the showroom, showed us the X5 in there and then helped us look at the ones on the lot as well. He was very informative and took me on a test drive while my husband wait us the X5 in there and then helped us look at the ones on the lot as well. He was very informative and took me on a test drive while my husband waited in the showroom with our baby and then took the time to take my husband out on the test drive as well. We had planned to order the exact vehicle we wanted and Willie was helpful in making sure we did so before the rebate expired so we got the best price. The dealer got one in very close to what we wanted that night so we purchased it the next day and saved even more off the price. Financing was a breeze and the most enjoyable experience I have had buying a car. My next vehicle will be a BMW from Braman and I'm encouraging my friends and family to do the same!! More

When I first began working with Braman, Freddy anew Danny were fantastic by all accounts. Freddy made made my sales experience very quick and easy. Freddy's knowledge of the product and friendly attitude mad were fantastic by all accounts. Freddy made made my sales experience very quick and easy. Freddy's knowledge of the product and friendly attitude made my car buying experience unmatched. Danny was also fantastic with making me feel welcome and introducing me to Freddy. Thanks to those two men, I will be a Braman customer for life. More