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Braman BMW West Palm Beach

West Palm Beach, FL

4.9
1,643 Reviews
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2901 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,643 reviews

August 22, 2012

Many unreturned phone calls and excessively long time to process the paperwork for a BMW lease-end buyout. This surprised me as BMW Braman is a dealership I've had a relationship with for 6 years. (Before t More

by dosnaia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Seidle, Corey, Raj Alexander
Aug 28, 2012 -

Braman BMW West Palm Beach responded

Braman BMW participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I want to assist if it is not to late. Have you been able to complete the financing with BMW Financial Services? Please let me know. Sincerely, Daniel Bayard Customer Care Center Braman Motorcars

August 13, 2012

In my many years of purchasing cars, Donna Shankman was perhaps the easiest and most professional saleswoman to work with. She is honest, well-informed, and sincere. I will only purchase my future BMW's fr More

by Dr.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 25, 2012

The sales person was very helpful and a pleasure to deal with.I will definitely buy another vehicle from this dealership. I'm looking forward to dealing with the service department; being that the sales gro More

by karenkiss4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 16, 2012

I recently purchased a 2009 BMW 750i from Braman over the phone from out of state. Jamal was a pleasure to work with and made the transaction easy and efficient. I picked the car up from the dealership a w More

by hjzz57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
July 15, 2012

This was by far the easiest car buying, leasing experience I have ever had. I will do this with this dealership again. Can't wait to use the service department and see what a unique experience i More

by Lindaandmicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamal Alsafeer and Christopher
July 07, 2012

Great service after being burnt by Vista. Promises kept, prices honored no last minute surprises.Donna Shankman was the sales rep and she was just great. Highly recommended. More

by Ramiboca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 04, 2012

Andy was always available to answer all of my questions promptly. He had lots of patience with me as my deal took several hours to complete. He made sure that I had plenty of water to drink and even offe More

by 1rn1bone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Silver
June 26, 2012

This is by far one of the most professional experiences I have ever had when buying a vehicle. Dax Olsher was extremely friendly, patient , informative and he exceeded my expectations. I plan on seeing More

by RON0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rotter
June 20, 2012

Donna is great! This is my 4th BMW and is the best client advisor that I have ever worked with. She was very professional, friendly, and had great product knowledge. I would highly reccomend Donna t More

by Msmith6042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 16, 2012

I am very pleased at the treatment received concerning the trade in of my former car and the purchase of my new car. Mr. Marc Kellener was expeditious, courteous and very pleasant to deal with. At first More

by Wablu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Kellener
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