Braman BMW West Palm Beach

Buying a vehicle can be a very trying experience, and believe me I know because at 54 yrs old I've bought several over the years.I have been looking at vehicles for the past month and I had type and pric believe me I know because at 54 yrs old I've bought several over the years.I have been looking at vehicles for the past month and I had type and price in mind and it wasn't BMW. So, when I stopped at Bramann and met mr Otero (with that friendly smile) and took me for a test drive I was sold.But that was the easy part,because I knew it would be difficult to get the vehicle and a payment I could afford.But thanks to Mr Otero,sales manager and finance manager I was able to drive off the dealership with a vehicle that i'm totally happy with. I can say that Mr Otero did not forget me after the deal was signed, he drove it to the house for me(he offered).For the days that followed he made sure that i'm understanding everything about my vehicle by conversing with me both on the phone and in person. I could not ask for a better experience. Thank you. More

Visited this dearlship today for a problem about the dash wood trim color fading in one section in my 2012 BMW 328i with only 10,500 miles on it. I was left sitting waiting for over 25 mn for an advisor wood trim color fading in one section in my 2012 BMW 328i with only 10,500 miles on it. I was left sitting waiting for over 25 mn for an advisor to show up but never did. No advisor was insight - when asked were would they be, I was told they were either in meetings or on their lunch break... Finally I had to leave to attend my other business matters... Very lousy service, certainly not to what a BMW service is supposed to be. More

I WOULD LIKE TO SAY IT WAS THE BEST BUYING EXPERIENCE. I THINK THIS IS MY 80TH CAR FROM BRAMAN. THANK YOU FREDDY RHEMREV, RAJ ALEXANDER AND STEVE ROCK FOR MAKING THE BUYING EXPERIENCE ALWAYS MEMORABLE AGAIN THINK THIS IS MY 80TH CAR FROM BRAMAN. THANK YOU FREDDY RHEMREV, RAJ ALEXANDER AND STEVE ROCK FOR MAKING THE BUYING EXPERIENCE ALWAYS MEMORABLE AGAIN AND AGAIN. FREDDY THANK YOU AGAIN FOR TAKING THE TIME FOR EXPLAINING ALL THE DIFFERENT PERFORMANCE CONFIGURATIONS ON MY M3!! RAJ YOU HAVE A GREAT TEAM!! More

What a nice experiance it was purchasing my automobile from Neil Volta. Not only did he allow me the pleasure of test driving my vehicle he then delivered it to my office. This was way more than I ever wo from Neil Volta. Not only did he allow me the pleasure of test driving my vehicle he then delivered it to my office. This was way more than I ever would have expected. Thank-you Dr Gumberich More

Michael Scharmer is very courteous, cooperative and very helpful. Good salesman. Took time to explain the features of the car.Goes out of his way to help and do things for you.. helpful. Good salesman. Took time to explain the features of the car.Goes out of his way to help and do things for you.. More

Joe Otero's knowledge and patience was key in finding the perfect car for me!!! Couldn't have done it without him! Thank you Joe for making my experience so wonderful!!! You've got a lifetime customer!! the perfect car for me!!! Couldn't have done it without him! Thank you Joe for making my experience so wonderful!!! You've got a lifetime customer!!! More

Tom Rice was extremely helpful in assisting me in the purchase of my new vehicle. Though he is new to the business, he knows how to handle clients and is extremely patient and only wants to provide the b purchase of my new vehicle. Though he is new to the business, he knows how to handle clients and is extremely patient and only wants to provide the best experience to his client. I will be sure to recommend him to anyone who is going to BRAMAN BMW to purchase a new car. More

We visited the dealer to "just look at the cars" on our way to picking up my car from another local dealer. We looked over the inventory in the showroom and were soon approached by Willie Ort cars" on our way to picking up my car from another local dealer. We looked over the inventory in the showroom and were soon approached by Willie Orth. He makes strong eye contact and has a firm handshake upon introducing himself. We explained why were in the dealership and Willie did an excellent job of explaining the differences and pricing between the various choices BMW offers as compared to my automobile at that time. With a very outgoing personality and easy style Willie helped us look closer at two very good alternatives. After spending time with him we left to pick up my car at the other dealer and said we would return to continue the conversation---which we did. Later that afternoon we returned and concluded the "deal" on a new BMW. I couldn't be more pleased. If anyone wants a GREAT car buying experience you need to spend only a short time with Willie. I think I bought into him first, his knowledge and effusing personality, and then into BMW. If you want a great car, the choice is simple, just talk with Willie. More

We returned to Braman BMW to purchase our second car this year and were greeted by Nicole Stem. She was very attentive to our questions and concerns and helped us find exactly what we wanted in our new car. year and were greeted by Nicole Stem. She was very attentive to our questions and concerns and helped us find exactly what we wanted in our new car. They had to order our car and throughout the process Nicole kept us updated on the progress of our new car build. She helped to make the delivery seamless and even came to our home when we had questions on the operation of the car. We've never had service like this from a dealer before. More

I was greeted warmly within seconds of walking into the dealership and asked if my son and I would like some water. We were introduced to an easy going salesman, Willie Orth. But I realized right away, d dealership and asked if my son and I would like some water. We were introduced to an easy going salesman, Willie Orth. But I realized right away, don't be fooled by his easy going manner, this guy knows his BMW's thoroughly. He made my whole experience a pleasure. I felt like I knew every design feature of the car I was interested in by the time we had finished the test drive. I have had 3 prior BMW's personally and never have I been treated with such respect and courteousness from a dealership. Willie told me to make certain that I had plenty of time to go over the car and nothing was rushed or hurried. My son learned things about his new BMW that he purchased up north that they had not bothered to teach him about. I 100% recommend Braman and Willie Orth and Raj Alexander, the Director of Sales. More