Braman BMW West Palm Beach

We visited the dealer to "just look at the cars" on our way to picking up my car from another local dealer. We looked over the inventory in the showroom and were soon approached by Willie Ort cars" on our way to picking up my car from another local dealer. We looked over the inventory in the showroom and were soon approached by Willie Orth. He makes strong eye contact and has a firm handshake upon introducing himself. We explained why were in the dealership and Willie did an excellent job of explaining the differences and pricing between the various choices BMW offers as compared to my automobile at that time. With a very outgoing personality and easy style Willie helped us look closer at two very good alternatives. After spending time with him we left to pick up my car at the other dealer and said we would return to continue the conversation---which we did. Later that afternoon we returned and concluded the "deal" on a new BMW. I couldn't be more pleased. If anyone wants a GREAT car buying experience you need to spend only a short time with Willie. I think I bought into him first, his knowledge and effusing personality, and then into BMW. If you want a great car, the choice is simple, just talk with Willie. More

We returned to Braman BMW to purchase our second car this year and were greeted by Nicole Stem. She was very attentive to our questions and concerns and helped us find exactly what we wanted in our new car. year and were greeted by Nicole Stem. She was very attentive to our questions and concerns and helped us find exactly what we wanted in our new car. They had to order our car and throughout the process Nicole kept us updated on the progress of our new car build. She helped to make the delivery seamless and even came to our home when we had questions on the operation of the car. We've never had service like this from a dealer before. More

I was greeted warmly within seconds of walking into the dealership and asked if my son and I would like some water. We were introduced to an easy going salesman, Willie Orth. But I realized right away, d dealership and asked if my son and I would like some water. We were introduced to an easy going salesman, Willie Orth. But I realized right away, don't be fooled by his easy going manner, this guy knows his BMW's thoroughly. He made my whole experience a pleasure. I felt like I knew every design feature of the car I was interested in by the time we had finished the test drive. I have had 3 prior BMW's personally and never have I been treated with such respect and courteousness from a dealership. Willie told me to make certain that I had plenty of time to go over the car and nothing was rushed or hurried. My son learned things about his new BMW that he purchased up north that they had not bothered to teach him about. I 100% recommend Braman and Willie Orth and Raj Alexander, the Director of Sales. More

The rating given is because of the outstanding customer service I received. Ms. Stem was extremely helpful and her deep knowledege of the vehicle and her positive and friendly disposition made my purchasin service I received. Ms. Stem was extremely helpful and her deep knowledege of the vehicle and her positive and friendly disposition made my purchasing experience extraordinay rewarding. More

Donna Shankman was professional, courteous and knowledgeable. Braman Motorcars is to be commended for having such a well-informed female sales advisor; sadly they are scarce in today's automotive knowledgeable. Braman Motorcars is to be commended for having such a well-informed female sales advisor; sadly they are scarce in today's automotive market place. Donna's familiarity with the BMW X3, it's design and engineering made the entire experience at Braman a pleasure. In just over two hours, we test drove the model and I had all the my questions and concerns completely answered to my satisfaction. We were able to select the options and price the new vehicle for a three year lease program. Obviously, any one who has owned a BMW knows of the excellent engineering and handling - from a tight turning radius to spunky acceleration to the design and safety features, the X3 offers a unique driving experience at a reasonable cost. My current SUV is a Cadillac SRX and it will be such a joy to be rid of that mammoth slug and once again return to the enjoyable driving experience of a BMW. Donna followed up our initial meeting with both a thank you personal message and the necessary and appropriate information regarding the expected delivery date for my new BMW. I appreciated Donna's attitude, enthusiasm for the product and understanding of the buying/selling process. I have never had a woman sales person open the hood of a new car - I was grateful and impressed . Thank you. Virginia H. Hans More

Oscar was very knowledgeable and friendly. We were able to get the car we wanted, and get out of there in under 2 hours. A new record! to get the car we wanted, and get out of there in under 2 hours. A new record! More

Nicole was actually the best experience I have had at a dealership. She was energetic and fun she also understood that we were open to lots of information and she fed us with that information well. Inspire dealership. She was energetic and fun she also understood that we were open to lots of information and she fed us with that information well. Inspire of a customer almost running her over in the parking lot as she was backing in a car , she brushed it right off and focused on us she came off the lot and shook my hand right away she made me feel welcomed. I have not felt that at Lexus of delay beach or Infiniti of palm beach I did not consider a BMW my husband loves Beemers but after her persistence and tanasity she made me team BMW. Emmanuel and Pierna would like to say thank you to Nicole and thesales manager he was very inviting also and ooh and the lady serving the orderves she was amazing we didnt eat anything all day and she just kept making me feel at ease. Nicole also gets my thanks for calling me back to go over the features of the car and I will do that because I am so confused so I will be back and refer all my husbans cliental from the tax office to you guys thank you for making me team BMW. P.S tell Nicole yes I am super excited to drive my first luxury car :) More

Dear Neil and BRAMAN Motors of WPB, My wife and I have Dear Neil and BRAMAN Motors of WPB, My wife and I have purchased many cars over the years. The models and makes have changed, but the experience i Dear Neil and BRAMAN Motors of WPB, My wife and I have purchased many cars over the years. The models and makes have changed, but the experience in general had always been...less than enjoyable. In the past, we have been "sold" vehicles that didn't really fit what we were looking for. This weekend at BRAMAN, we learned that buying a car can be both fun and enjoyable. We found the car we wanted through the BRAMAN website. When we came to see the car, we expected the vehicle to have "just been sold". To be offered what ever was the slow mover on the lot. Instead you brought the car we came from Miami to see. You brought out what can only be described as the cleanest and most meticulously prepared pre owned vehicle either of us had ever seen. Our test drive was memorable, lol. You answered all of our questions and helped us confirm our decision, explaining why it was a good time to trade our current vehicle, no matter what car we bought. We felt no pressure to buy, but when we did decide to do so, you quickly and thoroughly moved through the paperwork. With no time wasted, we were soon driving this perfect "pre owned" driving machine home. Neil, thank you for kind assistance. It was certainly well worth the drive as for the buying experience, as much for the car . Expect to see my wife and I back in the future for our next BMW. No doubt you will meet many of our friends and colleagues as we recommend for them to meet you before they buy a vehicle from anywhere else. With warm regards, John and Lidia Phillips More

The service by Eduardo with one car was great, The purchase of anothewr car was handled very well by Marc The overall experience was outstanding which is the reasonb for repeat business purchase of anothewr car was handled very well by Marc The overall experience was outstanding which is the reasonb for repeat business More

Marc was very professional, spoke very knowledgely of the car and the changes that took place. Took the time to show us how the new car worked. Answered all of our questions and guided us through the w the car and the changes that took place. Took the time to show us how the new car worked. Answered all of our questions and guided us through the whole process. I would recommended him to all my friends. He treated me with respect. More