Braman BMW West Palm Beach

My experience purchasing the Mini was excellent. I had hoped for a lower price, but overall am pleased with the attention I received and the like-new condition of my car. It is beautiful. hoped for a lower price, but overall am pleased with the attention I received and the like-new condition of my car. It is beautiful. More

Robert Sadler and Jorge Mundo made our experience at Braman BMW perfect. They were both very friendly, respectful and patient. We went in to buy a car and left with a car. They went above and beyond to Braman BMW perfect. They were both very friendly, respectful and patient. We went in to buy a car and left with a car. They went above and beyond to help us. I will recommend them and Braman to anyone looking for a new car. They stayed late to make sure we had everything we needed. (it was a good thing football was on in the showrooms) Thank you for everything and I look forward to purchasing all my future BMW's from you. More

To whom it may concern: I must say that prior to this To whom it may concern: I must say that prior to this experience, I was not a fan of car dealerships and the thought of having to purchase/lease a To whom it may concern: I must say that prior to this experience, I was not a fan of car dealerships and the thought of having to purchase/lease a vehicle, brought great stress to the process moving forward. My experience with Braman BMW started with an upbeat gentleman named Howard who could not do more, trying to assist me with an issue that I was dealing with Manager, Mike Rotter, whom I had spoken with and had personal knowledge of the issue I was seeking to speak about. It delt with a client and needed to be addressed with Mr. Rotter, who was very professional and attentive to the issue at hand, ultimately resolving the matter for the benefit of all. Because, and only because Mr. Rotters professionalism and attentiveness, was that I made the risky move of telling Howard that I was looking to Lease a vehicle for my son. Howard immediately set me up with a "VIP Appointment" with Buzz Braman who he stated would be waiting for me at the door of the Dealership and would have a deal for me that woud match the one presented to my client just two months prior. I contacted my family and asked them to head up to the Dealership from our home in Boca, as I had a warm and fuzzy feeling that we would be taking a vehicle home that evening. When I arrived at the Dealership, sure enough, Buzz Braman was there, waiting for me with open arms and gave me a warm and friendly hug. Right away I felt like I was part of the family. It was the next move that really sealed the deal for me, which was when Mr. Braman introduced me to Nicole Stern. What a change of opinion I had regarding car sales persons. Nicole immediately greeted me and asked me what I was interested in. I gave her a quick summary of my goals and advised her of the deal that we were hoping to accomplish that evening. As my family was driving up, she immediately jumped in and provided me with many options on multiple BMW styles and models. Not once did I feel the pressure that she was "pushing" us into any particular scenario. She just kept on giving multiple choices, simply indicating that in order for her to satisfy my goal, we had to stay within certain parameters. She was attentive, pleasant, funny, and just an all around wonderful person. We went to the satellite lot, to look at the vehicle which we ultimately Leased. We actually had a ton of fun with Nicole, my wife, and my 2 kids (9 and 16) on the ride there. She then got down to the numbers and made it simple and quick for us. We ended closing the deal at 9:30 in the evening and not one time did Nicole ever make us feel rushed or led to believe she needed to get home. Even after we were done, ready to go, she spent an additional 20-30 minutes with our son to make 100% sure that he knew where all the functions were and that he was comfortable with the car. Nicole is one super sales person and the Braman family and the BMW division is very lucky to have such and outstanding person as part of your team. To conclude, we can't forget Steven Rock, in financing, who slammed the "rock" on the deal, by making our paper marathon signing event fun and quick. Even though it was late and the Internet was not being his friend, he nonetheless kept his cool and was very professional through the process. It is easy to complain when things don't go your way, however when things are done the "right" way, and you have a great experience, which now a days is difficult to find, those times should be acknowledged and that is the sole purpose of this letter. Thank you Mr. Braman, Mike Rotter, Howard, Nicole and Steven, for making this event a wonderful experience. We will definitely come back and recommend our friends to any Braman dealership. The Retamars More

Sarwat was very attentive and patient, never pushy. There was an issue I was not happy about. Raj as director of sales followed up with genuine interest. Unique for a car dealership. Overall they lived up to was an issue I was not happy about. Raj as director of sales followed up with genuine interest. Unique for a car dealership. Overall they lived up to their mission statement. More

Everyone went out of their way to make the deal happen and I left with a great car. Appreciate all their effort, courtesy and hard work. and I left with a great car. Appreciate all their effort, courtesy and hard work. More

There was a lot of packages for my car that I wasnt offered by the sales associate. I didnt find out about them until the finance department. I felt that a lot more things such as the warranties were n offered by the sales associate. I didnt find out about them until the finance department. I felt that a lot more things such as the warranties were not explained to me until the finance department. The only good thing I felt was that the whole process was quick. More

What a wonderful experience I had this week at Braman. This was my first car buying on my own, separate from my parents and the team at Braman made the experience very enjoyable. Specifically my salesman This was my first car buying on my own, separate from my parents and the team at Braman made the experience very enjoyable. Specifically my salesman Tom Rice. We learned a lot about Tom this week, and the thing that stuck out the most that this was his first car sales job! You would never have guessed! Tom was very pleasant, not pushy or pressuring and made me feel very comfortable with my decision. He was very informative about the car I selected and and had an answer for all of my questions plus more! In addition, Mo Reza and Steven Rock have been exceptional as well, I must say it has been a pleasure doing business with all three of these men and plan on doing future business with them. More

Perfection, great experience once again. I highly recommend joe porco and matt in finance. Very respectful and patient. Answers all questions, and follows up promptly. recommend joe porco and matt in finance. Very respectful and patient. Answers all questions, and follows up promptly. More

Neil, Raj and the team at Braman BMW of West Palm are top notch and simply the best. Everything they do is about providining excellent products and superior service. This is the second pre owned vehicl notch and simply the best. Everything they do is about providining excellent products and superior service. This is the second pre owned vehicle I have purchased from Braman this year. Although both of my BMW's are pre owned, only my wife and I know this, everyone who sees our Braman cars thinks they are new. After a bad experience with a used vehicle purchased from a BMW dealer in Miami, I learned an expensive lesson that not all BMW dealers are the same....That is why I don't mind to drive 90 miles to the north to get a Braman BMW and would highly recommend Braman of WPB to anyone in the market for a pre owned vehicle of impeccable quality. . More

I went to the dealership to look around, and I left in a new vehicle. The gentlemen at Braman made magic happen for me. I actually felt like they cared about me more than the bottom line. I had a truly a new vehicle. The gentlemen at Braman made magic happen for me. I actually felt like they cared about me more than the bottom line. I had a truly amazing experience. Thanks to Tom Rice, Mo, Phil, Matt, and Jorge. More