Braman BMW Miami - Service Center

The service area is squeaky, clean and everyone working there is so pleasant. When I left my car for service, they sent me text messages to keep me informed, and let me know when my car was ready. there is so pleasant. When I left my car for service, they sent me text messages to keep me informed, and let me know when my car was ready. More

Charged me 5500$ to fix everything got car back with a. messed up ceiling liner. They fixed that for free cuz they had to no way I could drive car that way. However upon returning car a second time. We sti messed up ceiling liner. They fixed that for free cuz they had to no way I could drive car that way. However upon returning car a second time. We still had warning lights coming on inside the car. So I take car back again. Thinking hey I paid them $5500 to fix my car completely so this need to be handled they then tell me they missed other issues from the first initial diagnosis then tried to charge me more money instead of taking car back. All while telling my girl to get face anytime service is more than $3000 we should consider trading in. Refusing to fix the errors they missed in return home from business after 3 months of this can’t and mouse game to simply pick up my car and take my business elsewhere. I’ve never been more disappointed or disrespected by a car dealership I feel like I got took for $5500 bottom line More

Was my go to place for many years as I purchased my mini cooper here. Recently was quoted $3,500 to repair an oil leak I supposedly had. I got a second opinion and was told I did not have an oil leak. Will cooper here. Recently was quoted $3,500 to repair an oil leak I supposedly had. I got a second opinion and was told I did not have an oil leak. Will never go back! Thanks Braman! More

I’m in Miami from Boston six months of the year. The quality of the service staff is excellent .I especially appreciate the video at the end . Thank you The quality of the service staff is excellent .I especially appreciate the video at the end . Thank you More

the customer service was great. I received my reminder to bring the car in and check in/out was seamless I received my reminder to bring the car in and check in/out was seamless More

I love my service rep Bismarck. He’s so helpful and always conducts himself in a professional manner. Also I love the video that is presented with the work that’s done on my vehicle He’s so helpful and always conducts himself in a professional manner. Also I love the video that is presented with the work that’s done on my vehicle 👍🏾 More

Overall great experience this time. Prior visits it took over 30 minutes to get car back after paying Prior visits it took over 30 minutes to get car back after paying More

Andrey L. , my service advisor, provides me with the information I need .. I just leased a new BMW and when I didn’t know what salesperson to use Andrey sugge , my service advisor, provides me with the information I need .. I just leased a new BMW and when I didn’t know what salesperson to use Andrey suggested Sergio R, More

Ben Ferrer, service advisor, was very helpful! ! He answered all of my questions in a timely manner. ! He answered all of my questions in a timely manner. More

Hello! We ordered Pirelli wheels to be replaced. We were told to wait 1-2 days. On the third day they said everything was ready. My husband went to get the We ordered Pirelli wheels to be replaced. We were told to wait 1-2 days. On the third day they said everything was ready. My husband went to get the car - it took us an hour to get to the service! He arrived, and the wheels had been replaced with Continental! We had to leave and wait again! Shocked by the inattention of the staff, how can this happen in an official BMW dealer service? They didn't even give us a discount for such inconveniences... More