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Braman BMW Miami - Service Center

Miami, FL

4.6
970 Reviews

970 Reviews of Braman BMW Miami - Service Center

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March 03, 2025

Andrey Lopez is the best service advisor. He's always very helpful and kind. He is very diligent and communication while the car is in service is great More

by PAOLA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Riviera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Braman BMW Miami responded

Paola, thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 03, 2025

Smooth and easy process . The service advisor was quick , efficient and easy to work with. More

by RAFFI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 03, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 03, 2025

The Service team at Braman was exceptional. They handled our issues with courtesy, professionalism, and empathy. It was a pleasure working with Israel and team. Thank you. More

by Z24RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
Mar 03, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

I truly appreciate Osvaldo for the professional service he provided. In terms of technical service it was good. I probably more concerned about the quality of part in the car, after 48000 I have multiple i More

by igdiakonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Osvaldo delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

It’s okay could be better but love the service so far and for now I have no complaints More

by mcasseus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose p
Mar 03, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Great service! Had several issues and Harvey was able to advise on all and select the best course of repairs. Great knowledge and attention to customer needs. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Mar 03, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Excellent service from the moment I arrived. Car was ready as promised at the time I requested More

by robso166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
Mar 03, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Professional dealership - organized and customer friendly employees (by most) - nice ambiance- I was extremely satisfied with Israel Morales at the service department who helped way and beyond with our reque More

by SIMONASKLASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel Morales
Mar 03, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Client attention was great. Very clear communication and work was performed in a timely manner. More

by culley.jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Braman BMW Miami responded

Thank you, Jonathan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Excelente atención al cliente me atendió Álvarez Jeasiel un trabajador bastante amable y profesional en su trabajo More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Álvarez Jeasiel
Feb 28, 2025 -

Braman BMW Miami responded

Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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