Braman BMW Miami - Service Center

They are very organized for a large dealership and make bringing your car in for service a breeze. I highly recommend this dealership when in Miami. bringing your car in for service a breeze. I highly recommend this dealership when in Miami. More

A great customer service. Always in touch with the client. helping you since the first moment that you step the dealership. Highly recommended. Thank you guys! client. helping you since the first moment that you step the dealership. Highly recommended. Thank you guys! More

Great experience, Felipe my advisor is very good and i could not ask for better service than I received, Braman is outstanding, i thank them could not ask for better service than I received, Braman is outstanding, i thank them More

Outstanding service all the time. Their follow up and customer service are excellent. Thank you Daniel Soto and Ryan Mullings for always making my service experiences seamless. customer service are excellent. Thank you Daniel Soto and Ryan Mullings for always making my service experiences seamless. More

I love bringing my car here! Bismark Guerrero is amazing and everyone is so friendly. I always leave satisfied with service and value. Thank you!! and everyone is so friendly. I always leave satisfied with service and value. Thank you!! More

Felipe and Jesus were grate. Everything was as promised. No stress or worries. thank you so much for your professionalism. That is why we buy/lease all of our vehicles at Braman BMW Miami! No stress or worries. thank you so much for your professionalism. That is why we buy/lease all of our vehicles at Braman BMW Miami! More

my car was under warranty and it got all the parts that it needed at no cost. My only issue is that I took my car 4 times, and every time it stayed there the entire week. Sure, I got a loaner, but still. it needed at no cost. My only issue is that I took my car 4 times, and every time it stayed there the entire week. Sure, I got a loaner, but still. Every time I went they told me that they would not even look at it until the next day, stating that they were backed up. I would prefer to hear, bring it tomorrow and we will have a look then. anyway, I can't really complaint as I got all the parts at no cost. More

Very pleasant and smooth the service provided by service representative Peter Armstrong. He makes you feel home at Braman BMW and would highly recommend him . representative Peter Armstrong. He makes you feel home at Braman BMW and would highly recommend him . More

I brought my 2020 BMW X5 M5.0i in for oil service. The process went well and I picked up my car the following day. Unfortunately, with 50 miles of driving the car after the service, the next morning the process went well and I picked up my car the following day. Unfortunately, with 50 miles of driving the car after the service, the next morning the oil plug came lose on the Palmetto Expressway and all the oil drained out of my car. I understand mistake but what is really disappointing is that the service dept. tried to hide and lie about what the source of the problem was. I personally watched the oil drain out of my car as I was flagged by a driver on the road that my car was smoking and luckily turned the car off before the oil leaked out. The service manager and agent did a very good job under the circumstances but I expect a lot more from the service department and a state of the art facility. i would like to understand how this could happen and what Brahman will do to prevent this from happening in the future. Jim Padron More

It I would give it a zero I would. They tried to tell me a part was not covered by warranty when it was. Scammers. a part was not covered by warranty when it was. Scammers. More