Braman BMW Miami

They really understand what good customer service is! And they go the extra mile to help you! Great service at a fair price! And they go the extra mile to help you! Great service at a fair price! More

This is my 2nd vehicle that I have purchased from Luis Touron at the Braman BMW Miami. Both times he took his time to provide me different options. He was patient with me. His knowledge of the vehicles is Touron at the Braman BMW Miami. Both times he took his time to provide me different options. He was patient with me. His knowledge of the vehicles is amazing. He has always treated me like family. I highly recommend him to anyone who is shopping for a car. More

KLAUDIA WAS GREAT AND VERY INFORMATIVE THIS IS THE 5TH VEHICLE I HAVE PURCHASED FROM KLAUDIA. BECAUSE OF HER KNOWLEDGE OF THE VARIOUS VEHICLES AT BRAMAN, SHE IS MY GO-TO PERSON. IF YOU EVER NEED SOMEONE W VEHICLE I HAVE PURCHASED FROM KLAUDIA. BECAUSE OF HER KNOWLEDGE OF THE VARIOUS VEHICLES AT BRAMAN, SHE IS MY GO-TO PERSON. IF YOU EVER NEED SOMEONE WHO KNOWS CARS AND KNOWS THEIR WAY AROUND BRAMAN ASK FOR KLAUDIA. More

She’s great, was referred, she took the time to make my purchase comfortable as possible, you driving away with a new car purchase comfortable as possible, you driving away with a new car More

My service went well today but to my surprise when I got my car and looked in my middle compartment I noticed that a small container that I had full of coins was empty. I couldn’t believe that someone at t my car and looked in my middle compartment I noticed that a small container that I had full of coins was empty. I couldn’t believe that someone at the dealership would steal my coins. This put a damper on my visit to the dealership. More

They are charging an extra premium on MSRP for every car, which is fine due to the current situation but they don’t mention it until you contact them, which is what I feel is wrong which is fine due to the current situation but they don’t mention it until you contact them, which is what I feel is wrong More

Looking at BMWs published lease prices I we r in to lease a 8 series coupe . Loved the car . On line it’s $999 for monthly payments on 36 month lease. I was asked $1750 for 5000 miles per year and higher c a 8 series coupe . Loved the car . On line it’s $999 for monthly payments on 36 month lease. I was asked $1750 for 5000 miles per year and higher cost for higher mileage. I understand cars in short supply but what’s published and what’s been asked ( telling me taxes r not included in published rates ) super disappointing . Buyer beware. Leased a Mercedes dealer Coral Gables and looking for a second car. Definitely won’t consider Braman . More

You kept my car for months because tour commuter system was down, you did not provide any help and you wanted to charge me storage you took my money you gave me zéro service. was down, you did not provide any help and you wanted to charge me storage you took my money you gave me zéro service. More

What an awful experience!! Went there yesterday to sell my friend’s 2019 BMW Z4 with 4k miles, the car is a lease, so by BMW rules we have to sell it to BMW franchise store, he had an appointment with sale my friend’s 2019 BMW Z4 with 4k miles, the car is a lease, so by BMW rules we have to sell it to BMW franchise store, he had an appointment with sales person Vitalii, who was very helpful, but told us that he will have a used car manager look at the car and give us an offer, I mentioned to him that I am in the car business and am a appraisal manager at a high volume used car operation, and please let him know that not to low ball the offer, after 30 min he comes back and says yes we are interested to buy your car and the offer is $41k, wow, compare to Other entities we got offers of anywhere from $48 to over $50!!, I asked to talk to the used car manager that looked at the car, what a mistake!! The worst experience! Used car manager by the name of Manuel Soltero was introduced to us, and I asked him, what parameters he looked at to reach his offer, and he got very rude and talking to me like I don’t know anything! Wow Mr. Mike Rodriguez these are the type of people you promote to management?? Very disappointed!! There was no reason for him to handle the situation the way he did, I made one phone call to south motors and got an offer of $48k, $7k higher and excellent treatment! Please take your business to a place that know how to treat you! And be fair! I felt like they expected me to pay for the nice showroom and their expenses! More