Back

Braman BMW Miami

Miami, FL

3.0
1,240 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
Contact Dealership

2060 Biscayne Blvd

Miami, FL

33137

Directions

By Type

Showing 1,240 reviews

May 14, 2022

Braman Motors are crooks. Hit my car and refused to take responsibility. I contacted the service manager Miami and he did nothing. I am out of pocket to repair car. Damage le More

by Mkokolcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braman
May 21, 2022 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Braman BMW Miami Team

May 21, 2022 -

Mkokolcpa responded

561 706-9772

April 25, 2022

I was very poorly attended by Jay in the financing department. I was forced to buy an Escalade from another dealer on the terms I asked him to do and he couldn't. he had no interest in helping. Nothin More

by Renato
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay - financial guy. Work together Paulo Santos.
Apr 30, 2022 -

Braman BMW Miami responded

Renato, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Braman BMW Miami Team

April 11, 2022

They really understand what good customer service is! And they go the extra mile to help you! Great service at a fair price! More

by EducatedConsumerMiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoselin, Candida, Karina, Angela and Keila
Apr 11, 2022 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

April 01, 2022

This is my 2nd vehicle that I have purchased from Luis Touron at the Braman BMW Miami. Both times he took his time to provide me different options. He was patient with me. His knowledge of the vehicles is More

by Ldr32810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Touron
Apr 02, 2022 -

Braman BMW Miami responded

It's fantastic to hear that Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Braman BMW Miami! Congratulations on your new vehicle. Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

March 07, 2022

KLAUDIA WAS GREAT AND VERY INFORMATIVE THIS IS THE 5TH VEHICLE I HAVE PURCHASED FROM KLAUDIA. BECAUSE OF HER KNOWLEDGE OF THE VARIOUS VEHICLES AT BRAMAN, SHE IS MY GO-TO PERSON. IF YOU EVER NEED SOMEONE W More

by shozanio700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KLAUDIA
Mar 08, 2022 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

February 22, 2022

She’s great, was referred, she took the time to make my purchase comfortable as possible, you driving away with a new car More

by John s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Matus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Braman BMW Miami responded

John, Thank you for choosing Braman BMW Miami, your feedback and rating mean a lot to us. We're glad Jenny was able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

February 11, 2022

My service went well today but to my surprise when I got my car and looked in my middle compartment I noticed that a small container that I had full of coins was empty. I couldn’t believe that someone at t More

by magrod
Recommend Dealer
No
Employees Worked With
No rating
Feb 28, 2022 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

January 25, 2022

Bought three X5 from there, service is always been good until now. Took my X5 for oil change and a recall and two weeks later they call me to tell me my car was involved in an accident. They didn’t know wh More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Falcone
January 22, 2022

They are charging an extra premium on MSRP for every car, which is fine due to the current situation but they don’t mention it until you contact them, which is what I feel is wrong More

by SK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the executive and it’s not about them
Feb 08, 2022 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

January 20, 2022

Looking at BMWs published lease prices I we r in to lease a 8 series coupe . Loved the car . On line it’s $999 for monthly payments on 36 month lease. I was asked $1750 for 5000 miles per year and higher c More

by Ahmet Bereket
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Vitalii Koroliuk
Feb 07, 2022 -

Braman BMW Miami responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Braman BMW Miami Team

...
6
...