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Braman BMW Miami

Miami, FL

3.1
1,244 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,244 reviews

May 30, 2022

They lie about fees. Even if you ask. I tried to lease a car and it was 20% more for the same car than Broward dealerships due to fees. I tried to buy my lease and they t More

by Lessee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rickey Brown
Jun 03, 2022 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

May 27, 2022

I just got my SIXTH BMW from This dealership, highly recommend Braman as the best in South Florida.. Mr. Jesus Pimienta is the best at giving you a VIP experience! No nonsense here! More

by l_toledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
May 27, 2022 -

l_toledo responded

All I can say is THEY ARE THE BEST. BRAMAN and JESUS PIMIENTA are a great combination for a memorable car buying experience!

May 23, 2022

Worst dealership experience in my history of buying cars. For a high end dealership they act like they are selling Hyundai. Even if you're paying cash you can't get a deal done without loosing days of your l More

by Erik M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
all staff
May 28, 2022 -

Braman BMW Miami responded

Erik, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

May 18, 2022

Milk every dollar out of you they can. ..typical car dealership experience, never go there with the idea you will be treated fairly! More

by Unsatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria
May 21, 2022 -

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Braman BMW Miami Team

May 14, 2022

Braman Motors are crooks. Hit my car and refused to take responsibility. I contacted the service manager Miami and he did nothing. I am out of pocket to repair car. Damage le More

by Mkokolcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braman
May 21, 2022 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Braman BMW Miami Team

May 21, 2022 -

Mkokolcpa responded

561 706-9772

April 25, 2022

I was very poorly attended by Jay in the financing department. I was forced to buy an Escalade from another dealer on the terms I asked him to do and he couldn't. he had no interest in helping. Nothin More

by Renato
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay - financial guy. Work together Paulo Santos.
Apr 30, 2022 -

Braman BMW Miami responded

Renato, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Braman BMW Miami Team

April 11, 2022

They really understand what good customer service is! And they go the extra mile to help you! Great service at a fair price! More

by EducatedConsumerMiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoselin, Candida, Karina, Angela and Keila
Apr 11, 2022 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

April 01, 2022

This is my 2nd vehicle that I have purchased from Luis Touron at the Braman BMW Miami. Both times he took his time to provide me different options. He was patient with me. His knowledge of the vehicles is More

by Ldr32810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Touron
Apr 02, 2022 -

Braman BMW Miami responded

It's fantastic to hear that Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Braman BMW Miami! Congratulations on your new vehicle. Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

March 07, 2022

KLAUDIA WAS GREAT AND VERY INFORMATIVE THIS IS THE 5TH VEHICLE I HAVE PURCHASED FROM KLAUDIA. BECAUSE OF HER KNOWLEDGE OF THE VARIOUS VEHICLES AT BRAMAN, SHE IS MY GO-TO PERSON. IF YOU EVER NEED SOMEONE W More

by shozanio700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KLAUDIA
Mar 08, 2022 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

February 22, 2022

She’s great, was referred, she took the time to make my purchase comfortable as possible, you driving away with a new car More

by John s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Matus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Braman BMW Miami responded

John, Thank you for choosing Braman BMW Miami, your feedback and rating mean a lot to us. We're glad Jenny was able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

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