Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,492 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
Contact Dealership
View Awards

2060 Biscayne Blvd

Miami, FL

33137

Directions

By Type

Showing 1,492 reviews

March 04, 2025

Worst service I have ever had in 30 years at Braman BMW in Miami. Regret staying there More

by RCHERVONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus at Service and Luis who covered for Bismarck
Report | Print
Mar 07, 2025 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

March 03, 2025

Everything was handled beyond smoothly and Manny Jimenez was an amazing salesman! He really worked into getting me the perfect deal. My s/o and I will definitely recommend this dealership and we will return More

by ANNAHERCULES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Jimenez
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 03, 2025

Service was excellent Mr Gonzalez kept me updated to what they were doing. Very satisfied with his service. More

by JUANDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalez in service department
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 03, 2025

Andrey Lopez is the best service advisor. He's always very helpful and kind. He is very diligent and communication while the car is in service is great More

by PAOLA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Riviera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

Paola, thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 03, 2025

Smooth and easy process . The service advisor was quick , efficient and easy to work with. More

by RAFFI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 03, 2025

The Service team at Braman was exceptional. They handled our issues with courtesy, professionalism, and empathy. It was a pleasure working with Israel and team. Thank you. More

by Z24RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Great service! Had several issues and Harvey was able to advise on all and select the best course of repairs. Great knowledge and attention to customer needs. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Treatment, curtesy of Mr. Cristian Laverde our sales person was excellent. I highly recommend him. More

by Manuel Labra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan (Genius)
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

Thanks, Manuel, for your feedback on your recent visit to Braman BMW Miami. It's great to hear that we were able to assist you and that you had such a positive experience. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 02, 2025

I truly appreciate Osvaldo for the professional service he provided. In terms of technical service it was good. I probably more concerned about the quality of part in the car, after 48000 I have multiple i More

by igdiakonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Osvaldo delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

It’s okay could be better but love the service so far and for now I have no complaints More

by mcasseus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose p
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

1
...
14
15
16
...
150