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Bozarth Chevrolet
Lone Tree, CO
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161 Reviews of Bozarth Chevrolet
Bad Experience We were looking for a work truck to add to our fleet and found one online at this dealership. We were told it was priced to sell because they were hav We were looking for a work truck to add to our fleet and found one online at this dealership. We were told it was priced to sell because they were having a hard time getting rid of it. We asked for potential financing numbers (payment for finance, lease options, etc.) and were told that they couldn't give numbers without filling out paperwork and pulling my credit. I know that is bogus because every other dealership we have dealt with gives us numbers with the idea that based on credit (which isn't an issue) those numbers can change. We decided to proceed anyways because we knew this was the truck we wanted and had every intention to purchase. I had a four hour meeting THE SAME DAY in which I received pricing as well as a later a text message asking if I was going to purchase the truck. I called back after my meeting to move forward with the transaction and was informed they sold the vehicle. REALLY?? Talk about impatient and shady business practices. Long story short we are not at all happy and very upset our credit was pulled just for them to sell the vehicle out from under us. We don't do business with people like that and will make sure everyone we know is aware of the type of people this dealership has. Just another sleezy car dealership! More
Great experience Dave Curtis was very knowledgeable and helpful with the purchase. they had the inventory and selection we were looking for. I would recommend Ed Bozar Dave Curtis was very knowledgeable and helpful with the purchase. they had the inventory and selection we were looking for. I would recommend Ed Bozarth to all of my friends. More
Had an amazing experience! Went in with a friend the other day. They treated us so well. I'll be recommending this location for sure and we will be coming back. Thank you to the Went in with a friend the other day. They treated us so well. I'll be recommending this location for sure and we will be coming back. Thank you to the workers for the hard work and great customer service. More
Good service Went in with my wife and was treated great. No problems. Service was wonderful and everything was done on time. Thanks guys, we will be coming back. Went in with my wife and was treated great. No problems. Service was wonderful and everything was done on time. Thanks guys, we will be coming back. More
Good Customer Service I got a 2014 Diesel Cruze as soon as they were available, which means that it was the first year of release in the US, and I've had a few issues here I got a 2014 Diesel Cruze as soon as they were available, which means that it was the first year of release in the US, and I've had a few issues here and there, which is common with a new model. Every concern that I've had has been addressed in a friendly and efficient manner. They really seem to want their customers to be happy with their service. More
Repair Beware After a week, President Kent Bozarth has yet to reply kentbozarth@edbozarth.com Kent I wanted to let you know about a extremely unpleasant experi After a week, President Kent Bozarth has yet to reply kentbozarth@edbozarth.com Kent I wanted to let you know about a extremely unpleasant experience at Ed Bozarth Park Meadows today. First, if you look at the last picture, on 10/21 it was 9m 33s on hold before I decided to hang up trying to reach your service center. Second call I got through about 3 min. Today- I received at call just before noon that my truck was ready. I attempted to call your shuttle, but it went to VM, so I left a message. It said if you don't get a call back by 10 min call the service center. After 15 min,(see picture on HOLD) I attempted the service center multiple times, I was asked if I want to leave a message, I told her I wanted to speak to the service manager Jeremy. He was able to get a hold of the shuttle guy, apparently he was on the phone. I picked up my truck and got the heck out of there. Driving down the road, I wanted to make sure they reset my "oil life", they did, I also had a tire rotation and balance. Then I noticed my tire pressure at 75 psi rear and 68 psi front! My tires are only rated for 65 psi.(see picture) I am sure you can verify my facts via OnStar. I immediately pulled over, and let the air out. I then looked at the service work and says they set it at 60 front/70 rear. Regardless it's in writing that too much psi was added to the tires. This is a $62,000 RMT edition truck, and I don't expect the service or incompetence from your facility. Jeremy has yet to call me back More
New 2015 Silverado Went in for an oil change, looked at a Silverado, drove it liked it bought it. Our salesman Blake was very knowledgeable of the truck and all the ac Went in for an oil change, looked at a Silverado, drove it liked it bought it. Our salesman Blake was very knowledgeable of the truck and all the accessories More
New Truck My 13 Malibu was in for service and well in for service I was talked into looking at the new Silverado 1500. I was talked into buying the truck and wa My 13 Malibu was in for service and well in for service I was talked into looking at the new Silverado 1500. I was talked into buying the truck and was very happy about it, I was finally able to live the lifestyle I wanted. Yet to find out the one I test drove was not the one they gave me, so when I said something about it they were very nice and were going to switch the truck out for the one I wanted. Well the truck they first gave me was there it was in for service due to some recalls. Well in for service I was approached by the finance lady who did my deal. She says there is no way I can get you deal approved and your car is waiting for you your belongs will be brought up from the truck. I tried to tell her that there were some additional rebates that were left out and my income was more than originally stated and I had more money down but she would not hear it and she just walked away. When they gave me my car back it had less gas in it then when I gave it to them it was clean when i gave it to them in got it back dirty and stickers all over the windows and window tint. they dropped my sunglasses from the truck they would not let me get my own stuff from. the way the whole thing was handled was not nice at all. the sales experience was not professional at all. I feel there is way more that they could have done but got the feeling my business was not good enough for them. I am upset they got my hopes up told me this was a done deal that GM would pick me up again no issue because of my good payment history. More
Very poor customer service experience. Promised work as part of the deal. Very low quality on the work completed and was a horrible experience getting it scheduled. part of the deal. Very low quality on the work completed and was a horrible experience getting it scheduled. More
Ive had prior poor experiences, but I thought it was a fluke.....nope, it's the norm. My admin called and made the appt. 60k service, change out snow tires, need new tires and replace tail light. After 2 fluke.....nope, it's the norm. My admin called and made the appt. 60k service, change out snow tires, need new tires and replace tail light. After 2 hours they inform me they don't have the tires in stock.....I am at the Chevy dealer right. With my Chevy Malibu? Oh, and when I called to make the appointment they were told I had a lunch appointment. Now 3 hours later...and I've been waiting, we are just now putting oil in the car? Wow! Awesome impressive service guys....LAST TIME I TRY THIS! More