Bozard Ford Lincoln - Service Center

Happy, thankful, stress relief! Came in stress was immediately met by Kevin. I told him my problem and he helped me right on the spot. I left happy without stress. A nice feeling t Came in stress was immediately met by Kevin. I told him my problem and he helped me right on the spot. I left happy without stress. A nice feeling this day in time. More

Great service dept, they will bend over backwards to make yo I went in to have my back up camera fixed it had a blind spot at the trailer hitch but only at night and I do a lot of fishing at night so this was a I went in to have my back up camera fixed it had a blind spot at the trailer hitch but only at night and I do a lot of fishing at night so this was a problem for me they could not find a problem with it but it was day time I showed them a picture of it I took with my phone and I told them this was a problem for me so they went ahead and replaced it anyway,other dealers I have delt with wouldn't have done that but they wanted me happy I love this dealership More

Colby Clarke is the man I only trust my car to a few. I go out of my way and drive 2 hours to get my car serviced by Colby Clarke. He is THE man to go to. I only trust my car to a few. I go out of my way and drive 2 hours to get my car serviced by Colby Clarke. He is THE man to go to. More

Warranty claim and various recalls Bought one of the long awaited Focus RS over the summer and after 14,xxx miles, there were issues developing in the engine. Turned out to be a manufa Bought one of the long awaited Focus RS over the summer and after 14,xxx miles, there were issues developing in the engine. Turned out to be a manufacture defect in the headgasket. I handed my car off to Colby Clarke (via a flatbed) and a little over a month later, there was a completely brand new engine and the quirky recalls were taken care of. Being without a vehicle for a month, he was able to source me authorization for a rental in the interim. I got the car back better than new. I walked into the service center, was handed my paperwork, keys, and a smile. So very painless and ever so thankful. More

Excellent service Outstanding service group at Bozard. Very professional and courteous in the repairs of my vehicle. Ken was very helpful and answered all my questions Outstanding service group at Bozard. Very professional and courteous in the repairs of my vehicle. Ken was very helpful and answered all my questions during the time at Bozard. More

Best Ford dealership in Jacksonville, FL if you are planning on buying a Ford or Lincoln, you need to come to Bozard Ford. If you have a Ford or Lincoln that needs service, you need to bring if you are planning on buying a Ford or Lincoln, you need to come to Bozard Ford. If you have a Ford or Lincoln that needs service, you need to bring your car to Bozard Service. The service advisors all give their undivided attention to your immediate concerns. I have worked with Alex and Marcia and both of these service advisors provide the best customer service I have ever seen. Greg Brown, the Service Manager at Bozard, treats your car like it is his own car. He goes out of his way to make sure the customers are satisfied beyond their expectations. Greg is caring and takes interest in all customer's concerns. I have worked with many service departments over the past 40 years and Bozard is by far, THE BEST!!!! This dealership blows the others out of the water!!!! More

Waiting on oil change The hour wait seemed a bit long; however, the service was great. The waiting room was large enough to accommodate the crowd present at the time. Overa The hour wait seemed a bit long; however, the service was great. The waiting room was large enough to accommodate the crowd present at the time. Overall a pleasant experience for an oil change. More

brakes we own a F350 dually , you had just put a new transmission in it for me , very pleased with the service, my wife has been driving it , the brake light we own a F350 dually , you had just put a new transmission in it for me , very pleased with the service, my wife has been driving it , the brake light would appear on and off , she called service dept. they said they would take a look , at no charge they inspected the truck to find she had just tapped the E-BRAKE a little to make the brake light appear , all's well, THANK YOU !!! More

Above and beyond The service department at Bozard Ford including the managers service writers and technicians make you feel at home and your vehicle is number one pri The service department at Bozard Ford including the managers service writers and technicians make you feel at home and your vehicle is number one priority and customer satisfaction is number one and Bozard Ford More