Bozard Ford Lincoln - Service Center

They bend over backwards to be sure their service is #1 A headlight adjustment and detailing: As always a good job done in short time. While i was there i purchased a crossbar set for luggage rack for my 20 A headlight adjustment and detailing: As always a good job done in short time. While i was there i purchased a crossbar set for luggage rack for my 2013 Explorer. An attempt to install the next day failed as nothing was matching per directions. I called Jason in parts and he in turn contacted their supplier as the part # matched my vehicle. It was determined that his catalog only listed the one part# but the rack was changed in mid year 2013 and an earlier part # was available. It would be ready for me the next day. While i was en-route to Bozard the next morning, my wife received a courtesy call from Alia checking on our satisfaction of service. When i arrived, Jason not only had my correct part at the desk he also had a thank you card with handwritten note from Alia apologizing for my inconvenience and included a gas gift card. This was unexpected and made me think these people are really trying hard to earn their #1 satisfaction rating. Congratulations on jobs on all counts well done! More

great service , coby was on top and always helps us out when need be..fast service, got the issue taken care of. love the service , coby was on top and always helps us out when need be..fast service, got the issue taken care of. love the service More

Regular service on my F250 Came in without an appointment for an oil change and tire rotation and received great quick service! Truck was picked up later in the day and had been Came in without an appointment for an oil change and tire rotation and received great quick service! Truck was picked up later in the day and had been washed and vacuumed as well. Thank you More

Great experience throughout! My experiences with Bozard Ford have been nothing but great - from sales to service - I am just so impressed with the consistency and great level of s My experiences with Bozard Ford have been nothing but great - from sales to service - I am just so impressed with the consistency and great level of service! Thank you! More

Bozard is the Best! We have purchased our Ford vehicles in the Jacksonville area for many years and with various dealers. Bozard is by far the best! They have the best We have purchased our Ford vehicles in the Jacksonville area for many years and with various dealers. Bozard is by far the best! They have the best selection of vehicles, and their salespeople are extremely knowledgeable and you can't beat the service. We are so happy with Bozard and will continue to purchase our future vehicles at Bozard. More

Professional service Fast, courteous service without an appointment. The part needed to fix the windshield wipers was in stock and the installation took less time than pre Fast, courteous service without an appointment. The part needed to fix the windshield wipers was in stock and the installation took less time than predicted. The technician also recommended other things that needed attention. More

RATING THE SERVICE they took care of my original trouble.I like the fact they sent a car to my house to drive me to their dealership.mARCIA WAS VERY PLEASANT they took care of my original trouble.I like the fact they sent a car to my house to drive me to their dealership.mARCIA WAS VERY PLEASANT More

Friendly Staff Number one for me is the friendliness of the staff, wherever you go. Even if something goes wrong, the right attitude and appropriate courtesy can som Number one for me is the friendliness of the staff, wherever you go. Even if something goes wrong, the right attitude and appropriate courtesy can sometimes make up for it. With a friendly staff I am able to ask questions without worrying about wasting someone's time. We all have bad days and it's always appreciated when someone makes the effort to make YOUR experience a good one. The service was good as well and reasonably priced. More

First Maintenance I have been to this dealership several times since I bought my Lincoln MKX and have been very pleased with the service. They go out of their way to m I have been to this dealership several times since I bought my Lincoln MKX and have been very pleased with the service. They go out of their way to make sure everything is fixed and you are satisfied with the service you received. Very friendly service personnel. Marcia Nelson makes you feel like you are one of her family. More