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Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,219 Reviews of Bozard Ford Lincoln - Service Center
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April 21, 2017
Great customer service After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the te After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the tech take a look at it immediately. They soon realized it would take some time to get the warranty work approved so they put me in a rental. I received daily updates from Jeff for the time they had the truck. Most dealerships I have dealt with would not have never put that extra effort in. I have the truck back and everything is great. Without a doubt, I'll continue to bring the vehicle back to Bozard for service. More
by S.Wilson
Verified Customer
April 21, 2017
Very organized and clean. They were very prompt with the scedule that we had set up and every thing was done in a profesional manner. Price was fair and I would not have a prob They were very prompt with the scedule that we had set up and every thing was done in a profesional manner. Price was fair and I would not have a problem returning again. More
by 45WIZARD
Employees Worked With
April 21, 2017
Went for a washer pump Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff called my cell phone to tell me that my car was ready. I had an appointment for 8:30 A M and my car was ready by 10:00 . Jeff was very understanding of my situation, and was very courteous! If I need any repairs in the future ,I will be calling Jeff Sparks. More
by MRUANED8
Employees Worked With
April 21, 2017
Recall and Windshield Wiper Replacement Bozard always goes above and beyond to make sure my time spent at the dealership is pleasant. Thanks again for smooth, simple, and fast service! Bozard always goes above and beyond to make sure my time spent at the dealership is pleasant. Thanks again for smooth, simple, and fast service! More
by MGOODE0
Employees Worked With
April 17, 2017
Not taken seriously by service dept. I brought the 2016 Focus I bought from them back because I thought there was too much shudder when the transmission shifted. I wasn't taken seriously I brought the 2016 Focus I bought from them back because I thought there was too much shudder when the transmission shifted. I wasn't taken seriously and in fact the guy who test drove it with me said there was nothing wrong and that I'd get used to the shudder. I went to another Ford dealership in Jacksonville to have it checked out and they found that the clutch needed to be replaced. I won't say I'll never recommend Bozard or do business with them in the future, but I am disappointed that they weren't more interested in finding the problem. More
by Sherry Vargo
Employees Worked With
Other Employees :
I don't recall the name of the man who test drove with me. He was in the service area in an office just to the left of the receptionist's desk., Luis Crespo, Ryan Shapiro
April 16, 2017
Service When I bring my truck to Bozard I feel that I Always feel that my vehicle is getting a service where it needs. Kevin always tells me what absolutely h When I bring my truck to Bozard I feel that I Always feel that my vehicle is getting a service where it needs. Kevin always tells me what absolutely has to be doneAt this visit and recommends what needs to be done in the future. More
by Yellowtaxi208
Employees Worked With
Kevin Bressler, Ken Schaffner
April 13, 2017
1st Among The Best Every time I have my vehicle serviced at Bozard is better than the time before. Angela McManaman is outstanding at making the big dealer experience at Every time I have my vehicle serviced at Bozard is better than the time before. Angela McManaman is outstanding at making the big dealer experience at Bozard also feel like your hometown shop where everyone knows you. The mechanics did a great job, and they executed quickly-they always do; I can't say enough about their professionalism. In this instance I showed up pretty early and I still didn't have to wait. Thank You service team. More
by eric.ebert
Employees Worked With
April 13, 2017
Extremely Accomodating Bozard is the only dealership I trust with my car in the greater Jacksonville area. Every time I've had service done at Bozard I have been extremely p Bozard is the only dealership I trust with my car in the greater Jacksonville area. Every time I've had service done at Bozard I have been extremely pleased with the results. More
by rolandleejohnson
Employees Worked With
April 12, 2017
Exceptional Always exceptional service and most friendly staff! I would Highly recommend anything from Bozard. Went in for service recently and was driven to my h Always exceptional service and most friendly staff! I would Highly recommend anything from Bozard. Went in for service recently and was driven to my home. Very unexpected and convenient! They're great. Mike the shuttle driver is awesome and super friendly and Sonya is always professional and just great at what she does gets me in and out quick and with a cookie! :) More
by PHILIP.ROGERO
April 11, 2017
it was great, on time and great service. I made and appointment and the time was kept and the service was great and cost effective. Plus, I had forgotten my coupon and the representative sti I made and appointment and the time was kept and the service was great and cost effective. Plus, I had forgotten my coupon and the representative still accepted it. More
by SJSFAM
Employees Worked With
