Bozard Ford Lincoln - Service Center

Warranty Work I had to have some warranty work done on my 2016 Lincoln Navigator. The Service Department was very friendly and professional. I dealt with Marcia N I had to have some warranty work done on my 2016 Lincoln Navigator. The Service Department was very friendly and professional. I dealt with Marcia Nelson. She was very helpful in explaining what work needed to be done, how long it was going to take and secured a car for me to use while my car was being worked on. she kept in touch by phone letting me know what was going on and when all was done, called to let me know my car was ready. Upon entering the Service Department, I was handed a bottled water, escorted to Marcia's desk and asked if I needed anything else while waiting for Marcia. I couldn't have asked for any better treatment from Marcia and the service staff. More

All This Time I have Missed Out Not Going to Bozard Ford After my first visit to Bozard Ford I had an the ultimate customer experience with Bozard and Angela McMananaman. The facilitates are excellent and al After my first visit to Bozard Ford I had an the ultimate customer experience with Bozard and Angela McMananaman. The facilitates are excellent and all people I dealt with are very professional. Angela displayed a can do attitude and treated me like royalty, provided excellent advice which saved me money. I know my next car will be from Bozard with people like Angela. I am disappointed that I did not know about Bozard sooner. Thank you for all you have done for me Angela. Bruce Houck More

Service Department at Bozard is A+++ Our 2014 Ford Edge was almost out of factory warranty and we brought it to the dealership to get some issues repaired. The cardboard backing in our he Our 2014 Ford Edge was almost out of factory warranty and we brought it to the dealership to get some issues repaired. The cardboard backing in our headliner was warped, which was causing it to sag a bit by the windshield. Also, a part of the gasket around our sunroof was coming loose every time we opened it. Minor things, but we wanted to get them repaired under warranty. Marcia Nelson had her techs take a look at these items and it was determined that a replacement versus repair was the best course of action to permanently resolve the problems. Marcia took great care of us and kept us updated throughout the process. Our vehicle was actually ready to go sooner than the estimate that we were given. First class experience with Marcia and the entire service department at Bozard! More

air conditioning problems loaner car was provided,,repairs took 4 day because part had to be ordered.Car came back spotless and ac is working fine. Friendly service. loaner car was provided,,repairs took 4 day because part had to be ordered.Car came back spotless and ac is working fine. Friendly service. More

Outstanding service Very friendly and professional from the start. Had my oil change and tire rotation done and when I went to pay the stated my was paid in full with th Very friendly and professional from the start. Had my oil change and tire rotation done and when I went to pay the stated my was paid in full with the perks I earned! Awesome. Thank you for always looking out for your customers!! More

Another Outstanding Experience Took my MKZ in per a recall notice. Bozard was extremely accommodating to my needs while my car was being serviced. It was not finished until the en Took my MKZ in per a recall notice. Bozard was extremely accommodating to my needs while my car was being serviced. It was not finished until the end of the day and I live 30+ miles south of the dealership. They had arranged for a loaner car which I was able to keep overnight and pick up my vehicle mid morning the next day. Everything went smoothly the car is in great shape. More

The great dealership Why would anybody in their right mind would want to go to another dealership! I think u guys should a tv commercial and ask the QUESTION WHY DO U Why would anybody in their right mind would want to go to another dealership! I think u guys should a tv commercial and ask the QUESTION WHY DO U WANT TO SHOP ANOTHER DEALER? More

Date Night Demo Drive I took my MKZ to Board for service and was treated professionally and with all of the courtesy I could expect as always. While with Ken, my Service A I took my MKZ to Board for service and was treated professionally and with all of the courtesy I could expect as always. While with Ken, my Service Advisor I mentioned that it may be time to start looking for a new vehicle. He immediately introduced me to Tanya Tomenek, the Lincoln Concierge Manager and she explained the Date Night Program and arranged for me to drive a new MKZ. My wife and I by the way had a wonderful dinner at Michael's Tasting Room. I live much closer to 2 other Ford Dealers and will always drive by them to visit Bizard for all of my service needs. Thanks to Ken & Tanya for a great experience! More