Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,215 Reviews of Bozard Ford Lincoln - Service Center
good deal Good job.had to order parts .that took a little while.had to order more part had second code .got it back in 9 days.still ok Good job.had to order parts .that took a little while.had to order more part had second code .got it back in 9 days.still ok More
Great customer service Awesome communication from my service rep Alex, who kept me in the loop during the entire repair. Also payed for my rental vehicle in full after repai Awesome communication from my service rep Alex, who kept me in the loop during the entire repair. Also payed for my rental vehicle in full after repairs went longer than expected. More
Eager to please They had to order a part and it took a couple days so Alex arranged for a rental car. And since I was due for an oil change, Alex got that done for me They had to order a part and it took a couple days so Alex arranged for a rental car. And since I was due for an oil change, Alex got that done for me, too. More
Great service when you need it. Had a great experience when I went to Bozard Ford service center. Had to go out of town for business on short notice and I needed to service my Ford 3 Had a great experience when I went to Bozard Ford service center. Had to go out of town for business on short notice and I needed to service my Ford 350, no problem just go to Bozard service and finished my truck right away. Nice, friendly personal, and. professional staff. Treated very well. More
saved the day & my faith in ford have a 2016 flex & the ac went out on my way to stuart florida. when i purchased my flex, i also purchased a full service package & factory extended 1 have a 2016 flex & the ac went out on my way to stuart florida. when i purchased my flex, i also purchased a full service package & factory extended 100k mile warranty. so when i took it to the local ford [advantage ford] dealership in stuart to have it looked at/repaired, i didn’t expect pay for any of the service. unfortunately, that particular dealership didn’t recognize my service plan & informed me that repairs would be over $800. the parts weren’t covered by my warranty, as the damage was caused by “normal wear & tear”. i told them i would wait to have the repairs done when i returned to st. augustine. advantage ford proceeded to charge me $150 for diagnostics & misc. parts for my visit. my experience at bozard ford was the complete opposite. when i brought my car in, they assured me all repairs would be covered by my warranty as would be my rental car for the time it took to make them. that’s exactly what happened. the team at bozard is awesome. it’s why i bought my car there & why i will always return for service & repairs! More
Simply the best experience in my 50 yrs of auto repair Excellent appointment scheduling and text reminders. Best welcome by most knowledgeable, personable and responsive service advisor, who also kept me p Excellent appointment scheduling and text reminders. Best welcome by most knowledgeable, personable and responsive service advisor, who also kept me periodically informed of updates from mechanics while I was waiting. Fair price, work seems excellent. More
Outstanding Service Just had “The Works” performed on my F150. Service was timely and all involved were professional and courteous. I will definitely return to Bozard f Just had “The Works” performed on my F150. Service was timely and all involved were professional and courteous. I will definitely return to Bozard for future service and will recommended them to everyone. More
Family They make you feel like family! :) eveyone goes out of their way to make sure you got what you need, and make sure you have been helped. They make you feel like family! :) eveyone goes out of their way to make sure you got what you need, and make sure you have been helped. More
Quick lane service Friendly staff in quick lane service center, I was in and out within 30 minutes. Barely had time to finish me free cup of coffee and thanks for the tr Friendly staff in quick lane service center, I was in and out within 30 minutes. Barely had time to finish me free cup of coffee and thanks for the truck wash More
Efficient Service in Emergency Situation Had a flat that required a new tire. Notified Bozard at around 10:00 AM and had an appointment set for 1:00 PM, same day. Got the tire changed out ( Had a flat that required a new tire. Notified Bozard at around 10:00 AM and had an appointment set for 1:00 PM, same day. Got the tire changed out (could not be repaired) and an oil change. Was out of there by 2:00 PM. Can't get better than that, in my opinion. Patrick Robertson called me to make sure that I was taken care of and Stuart Durden was extremely helpful and quick! More