Bozard Ford Lincoln - Service Center

Everything was good. Angela is a charm to work with. Angela coordinated everything at Bozard and Quicklane to get my car done in a timely manner. She is the best. She is a valuable employee. Angela coordinated everything at Bozard and Quicklane to get my car done in a timely manner. She is the best. She is a valuable employee. More

Friendly and efficient service Brought in my vehicle (for recall) the second time, because the part was not available first time I had a scheduled appointment. Everything went well Brought in my vehicle (for recall) the second time, because the part was not available first time I had a scheduled appointment. Everything went well. More

Consistent, quick service We rely on QuickLane for routine maintenance. They are courteous, efficient, and pleasant. We also appreciate the shuttle service to the outlet mall. We rely on QuickLane for routine maintenance. They are courteous, efficient, and pleasant. We also appreciate the shuttle service to the outlet mall. Will definitely consider Bozard when shopping for our next vehicle. More

Warranty Work Very thorough with the work performed. The staff is friendly and always eager to assist. Plus they wash and vacuum your vehicle when service is comp Very thorough with the work performed. The staff is friendly and always eager to assist. Plus they wash and vacuum your vehicle when service is complete. More

Oil change They are very friendly & always take good care of my car. I drive all the way from Jacksonville to get my car serviced here because i trust bozard! They are very friendly & always take good care of my car. I drive all the way from Jacksonville to get my car serviced here because i trust bozard! More

Recall My car was recalled for exhaust and seat bolts. We brought it in and Allison was our customer service rep on this. We were well taken care of by he My car was recalled for exhaust and seat bolts. We brought it in and Allison was our customer service rep on this. We were well taken care of by her. She was friendly, professional and knew exactly what needed to be done. I called later because the auxiliary outlet wasn't working also. She took care of all of our needs a timely fashion. More

Outstanding Recall Service Of particular note, the Bozard Ford Service Writer (known as "Tater") and the Recall Manager obtaining approval for the Recalled replacement of my 20 Of particular note, the Bozard Ford Service Writer (known as "Tater") and the Recall Manager obtaining approval for the Recalled replacement of my 2011 Ford Ranger passenger air bag was well in advance of my expectations. Further, the whole service experience was outstanding. More

Great Service I was met with a friendly greatling by Kevin and my service needs were both handled both promptly and on schedule. I will definitely return for futur I was met with a friendly greatling by Kevin and my service needs were both handled both promptly and on schedule. I will definitely return for future service and reccomend Bozard to others. More

Great friendly service Always a very friendly place to go for auto repairs, work is done right the first time, always check out all of vehicle to see if any other problems m Always a very friendly place to go for auto repairs, work is done right the first time, always check out all of vehicle to see if any other problems might be coming up. More

Recall issues—airbag I received the first notice from Ford over a year ago. I was told they did have the parts. I continued to call and was told the same after a year. I received the first notice from Ford over a year ago. I was told they did have the parts. I continued to call and was told the same after a year. Then I was told that they has to order and so I called the next week to get status. Was told again they did not get parts. I called Ford to find out what the issue was. Ford told me the dealershp had to order them. At that point I asked for the service manager. After I told him what Ford saidhe looked into it and found the part had to be ordered VPN specific for this recall. A customer should not have to call Ford. its assame how far this dealership has fallen. I will be looking for another dealership!! More