Bozard Ford Lincoln - Service Center

Recalls, sunroof, and synch Got sunroof rails replace. Sync was not working and the dealer told me the part would be in in 2-3 days. Two weeks has passed and no one contacted me. Got sunroof rails replace. Sync was not working and the dealer told me the part would be in in 2-3 days. Two weeks has passed and no one contacted me. I called the dealer to follow up and the answer was :”part did not show up. I will call you this afternoon to let you know”. Nobody called to let me know. Very poor customer service. 3 recalls were done including the door latch. Now the passenger door do not open from the inside. I was waiting for the part of the sync to come (2-3 days) to fix both at the same time. Now it has being two weeks and I have to deal with inconvenience. Very disappointed. More

Friendly and professional Make the appointment on the day was seen in a timely manner very friendly and professional call Wood Street end in a very clean condition and washed Make the appointment on the day was seen in a timely manner very friendly and professional call Wood Street end in a very clean condition and washed More

Sold my Ford purchased GMC that bad on service Went in for oil change came out with all service lights on and thats how it all went down hill will not be back went from nothing wrong to 1000 repair Went in for oil change came out with all service lights on and thats how it all went down hill will not be back went from nothing wrong to 1000 repair........?? More

They did a great job! Crystal always helps out with everything that I need. She, along with the rest of the service department to an amazing job. I highly recommend them! Crystal always helps out with everything that I need. She, along with the rest of the service department to an amazing job. I highly recommend them! More

Required service The work was performed in a timely manner and the staff was very friendly. I would use Bozard again. Allison was very helpful to me. The work was performed in a timely manner and the staff was very friendly. I would use Bozard again. Allison was very helpful to me. More

Great service experience with Bozard Ford. I arrived early for my appointment but they took my vehicle in anyway. I'm impressed with their use of technology (text experience with Bozard Ford. I arrived early for my appointment but they took my vehicle in anyway. I'm impressed with their use of technology (text and net) to keep me informed about my vehicle's status while being serviced. My vehicle runs like new now, but to be fair, it actually is still new (@ 8,000 miles on it). If this is the kind of service one can always expect, then I'll return in the future. More

Fast and friendly Walked in and told them what I needed. They told me an hour. I was in and out in less then 45 minutes. No hassling and super friendly Walked in and told them what I needed. They told me an hour. I was in and out in less then 45 minutes. No hassling and super friendly More

Great Location and Atmosphere! Easy access off I-95. Friendly staff, immediate service and provided rental car while my Lincoln was serviced for 5 hours. Clean bathrooms and waiting Easy access off I-95. Friendly staff, immediate service and provided rental car while my Lincoln was serviced for 5 hours. Clean bathrooms and waiting area. More

Best Quick Lube Service I can't tell you how pleased I am that I chose to come back to Board for the service on my Explorer we bought there. It is about and hours drive to ge I can't tell you how pleased I am that I chose to come back to Board for the service on my Explorer we bought there. It is about and hours drive to get there, but so worth it. They are quick, friendly and efficient. More

Great Experience as Usual ! As always, we were treated very well buy the staff and sales team. We love taking our vehicles to Bozard because we leave feeling like we are loyal cu As always, we were treated very well buy the staff and sales team. We love taking our vehicles to Bozard because we leave feeling like we are loyal customers. The service is back with a 100% guarantee and customer satisfaction is highly important to them. Thanks Again Bozard for great customer service ! More