Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews of Bozard Ford Lincoln - Service Center
Excellent From beginning to end, my experience was excellent! Nathan Dippy was professional, prompt and extremely helpful in regards to all aspects of my servi From beginning to end, my experience was excellent! Nathan Dippy was professional, prompt and extremely helpful in regards to all aspects of my service experience. If he is not being ear marked for management, he should be. This type of service only happens when someone truly cares about the business as a whole. Christian Clark was very polite and helpful as well and made me feel welcomed and appreciated. He has an excellent attitude, not just with me but everyone he interacted with and should be rewarded for his service. More
Very efficient and friendly. Dealer personnel very efficient and friendly,. The work was completed satisfactorily in appropriate time frame. Waiting area comfortable. Look Dealer personnel very efficient and friendly,. The work was completed satisfactorily in appropriate time frame. Waiting area comfortable. Look forward to returning for future appointments. More
Great as usual Got an oil change and estimates I asked for very quickly. Also helped out tons with price comparisons on tires. They had my tires in in a day. I was e Got an oil change and estimates I asked for very quickly. Also helped out tons with price comparisons on tires. They had my tires in in a day. I was even offered a shuttle to work, but then they promised to be done that soon so I could get to work, and the did! More
Great customer service! Start to finish! Impressed thougherly ! Top notch upon welcoming as soon as I drove up to service area. I had some items move out of my vehicle before I got service a Impressed thougherly ! Top notch upon welcoming as soon as I drove up to service area. I had some items move out of my vehicle before I got service and they were tripping over themselves to help me out ! And Nathan my service advisor it was very professional and accommodating and the guys in accessories dept. where I had my timt done were phenomenal as well ! Nothing but praises More
Low Tire Pressure While driving, the low pressure light appeared on my dashboard. Immediately went to Bozard and pulled over near the bay where the air hose is located While driving, the low pressure light appeared on my dashboard. Immediately went to Bozard and pulled over near the bay where the air hose is located. Went inside and Angela came out and asked Zac to check tires; a nail was found in one of my tires. They immediately brought the car in and fixed the tire. Did I mention it was pouring out! Anyway, as what has become the norm for the Bozard service team, the tire was fixed and we were on our way in less than an hour. Couldn't get that service anywhere else. More
Battery Died My battery died unexpectedly Saturday. I called Bozard and within 20 minutes Ashleigh was at my house with a loaner. Alex provided great updates on My battery died unexpectedly Saturday. I called Bozard and within 20 minutes Ashleigh was at my house with a loaner. Alex provided great updates on the service of my vehicle (like always). More
Concerned about a tire rapidly losing air! Not sure where to turn I reached out to Allison Bifani who recommended I immediately go to the Bozard Quick Lane service. Walking in the door, I was i Not sure where to turn I reached out to Allison Bifani who recommended I immediately go to the Bozard Quick Lane service. Walking in the door, I was immediately greeted by Kevin Bressler who took charge of verifying the problem and almost immediately had the F-150 in the service area repairing the tire (picked up a nail or spike). Kevin was very professional with an engaging personality. The wait was minimal and the experience was another example why people should buy from Bozard! More
The BEST! The folks at Bozard are consistently professional, courteous, and friendly. Their service center is efficient and FAST. Easy to make appts. that are c The folks at Bozard are consistently professional, courteous, and friendly. Their service center is efficient and FAST. Easy to make appts. that are convenient to me. I can’t sing their praises enough. BUT, know this . . .I travel 35 minutes to use Bozard Ford when their is a Ford dealership less than 10 minutes from me. It is worth traveling to Bozard for what is consistently a positive experience (as opposed to stress and aggravation with the other place). I highly recommend Bozard. More
Efficient friendly service Nathan Dippy did a great job handling my safety recall. He is friendly, professional and efficient and I was in and out of there quickly. Thank you! Nathan Dippy did a great job handling my safety recall. He is friendly, professional and efficient and I was in and out of there quickly. Thank you! More
Honest and professional Once again, the folks in the service center at Bozard Ford gave me their best cost estimate and held to the number. I always feel like I am dealing w Once again, the folks in the service center at Bozard Ford gave me their best cost estimate and held to the number. I always feel like I am dealing with honest people. Allison in service was excellent and kept me informed. More