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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.6
2,217 Reviews

2,217 Reviews of Bozard Ford Lincoln - Service Center

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August 02, 2019

Service done quickly and cleanly! Without a doubt, this has to be the best Ford dealership around. My Expedition needed the 60k mile service and I was under the gun timewise. Alex wa More

by BCPD199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Wright
April 23, 2019

Driven to insp🏓re! So I left one review already... however in the few weeks I’ve had my car the abs light and traction light came on again in my Chrysler 300. I called t More

by Amccall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Savitch
April 11, 2019

Such a pleasure Tanya and Andy both had such a pleasurable personality. The joy they both had from being apart of the Bozard team made me feel as though I was also ap More

by AAYS-Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Tomanek, Andy Harris
March 12, 2019

Service Our experience with Bozard has always been wonderful. Our recent service appointment was prompt and friendly. Tanya and Marsha are both an asset t More

by PWM53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Tomanek
March 03, 2019

Alex always goes above and beyond! Alex always goes above and beyond to help out with service issues. He is polite and knowledgeable about any Ford vehicle I have ever had serviced. Tha More

by BowersHouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Not typical service experience When I purchased my 2011 f250 I negotiated a reduced price for oil on my oil changes. I always wanted to use full synthetic oil and we agreed that I w More

by mthomps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul nelson
February 25, 2019

Hood Corrosion Corrosion Holes AKA Perforations thru my Hood on 2015 Mustang bought New 2014 & Still under Corrosion Warranty needs to be fixed. . Fix My Hood.. Fi More

by ANNAONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Bozard Ford Lincoln responded

Good evening, my name is Octavia. I am the customer relations manager with Bozard Ford Lincoln and would like an opportunity to see if I could assist you. If you would like, I can be reached by email osmith@bozardford.com, so that I may give you my private number. Or if it is more convenient my partner Lois will be available at 8am on 2/25 at 904-436-6304. I look forward to speaking with you. Thank you for your time. Octavia

January 05, 2019

Messed up my truck They worked on the sync system and messed it up and sent me home with a vehicle that the system will not turn off and now I will probably have a dead More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bo Bozard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Letti Bozard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2019

F350 issues Because of the outstanding customer service I receive, Bozard Ford is the "ONLY" dealership I even walk into! My 2016 F350 threw a code over the Ch More

by Gregg_McAnally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ryan was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us We would be more than happy to help!

December 30, 2018

Best service ever! My husband and I were so impressed with everyone in the service department starting with Stewart and Angela. They went above and beyond for us! The More

by Bobk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Durden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Stuart and Angela! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business, and thrilled we could get you in the perfect car. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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