Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,217 Reviews of Bozard Ford Lincoln - Service Center
Service done quickly and cleanly! Without a doubt, this has to be the best Ford dealership around. My Expedition needed the 60k mile service and I was under the gun timewise. Alex wa Without a doubt, this has to be the best Ford dealership around. My Expedition needed the 60k mile service and I was under the gun timewise. Alex was able to squeeze me and got it done while I waited! Truck was returned to serviced, clean and ready for my trip! 110% satisfied! More
Driven to insp🏓re! So I left one review already... however in the few weeks I’ve had my car the abs light and traction light came on again in my Chrysler 300. I called t So I left one review already... however in the few weeks I’ve had my car the abs light and traction light came on again in my Chrysler 300. I called the dealership. Set up an appointment. When I arrived Zach came over to check on me even though I did not tell him I was coming. Bozard put me in a rental car for the day while my one year old and I awaited for services. Then when I returned to pick my car up Ashley said she would mail me a gas card with my new floor mats for the troubles of traveling an hour to and from the dealership within a couple weeks I visited 3 times. Two times for abs light/traction control. I’m just amazed at the customer service and the fact that I had already bought my car and Zach was still very attentive to the buyer. Thanks again Bozard! P.s. did not even get charged once for their service. This place is about the customers not the money. More
Such a pleasure Tanya and Andy both had such a pleasurable personality. The joy they both had from being apart of the Bozard team made me feel as though I was also ap Tanya and Andy both had such a pleasurable personality. The joy they both had from being apart of the Bozard team made me feel as though I was also apart of the team. It was a pleasure working with all of the staff this past weekend. On behalf of All About You Staffing, we would recommend Tanya’s services with Bozard Ford Lincoln to anyone just based off of their hospitable manner towards me and others! More
Service Our experience with Bozard has always been wonderful. Our recent service appointment was prompt and friendly. Tanya and Marsha are both an asset t Our experience with Bozard has always been wonderful. Our recent service appointment was prompt and friendly. Tanya and Marsha are both an asset to your company. Very dedicated to their jobs and your customers. More
Alex always goes above and beyond! Alex always goes above and beyond to help out with service issues. He is polite and knowledgeable about any Ford vehicle I have ever had serviced. Tha Alex always goes above and beyond to help out with service issues. He is polite and knowledgeable about any Ford vehicle I have ever had serviced. Thanks for being awesome! More
Not typical service experience When I purchased my 2011 f250 I negotiated a reduced price for oil on my oil changes. I always wanted to use full synthetic oil and we agreed that I w When I purchased my 2011 f250 I negotiated a reduced price for oil on my oil changes. I always wanted to use full synthetic oil and we agreed that I would pay the surrender between regular oil an d synthetic oil which was around $2.00 / quart. That had been the case since I then except today They applied a some customer rewards to me that dropped my price down to $79.00 Recently I have been paying around $80.00 afor full service oil change and tire rotation. I use any customer rewards for air filters and wiper blades I am tired of having to argue with staff about this pricing arraignments this is the second time I have had to complain about this and it solved it for a while Today they told me this special pricing stopped with my maintenance plan expired I disagree Please resolve this I know longer feel comfortable bring my truck for service Thank you Mark Thompson More
Hood Corrosion Corrosion Holes AKA Perforations thru my Hood on 2015 Mustang bought New 2014 & Still under Corrosion Warranty needs to be fixed. . Fix My Hood.. Fi Corrosion Holes AKA Perforations thru my Hood on 2015 Mustang bought New 2014 & Still under Corrosion Warranty needs to be fixed. . Fix My Hood.. Fix My Hood! TSB-17-0062 More
Messed up my truck They worked on the sync system and messed it up and sent me home with a vehicle that the system will not turn off and now I will probably have a dead They worked on the sync system and messed it up and sent me home with a vehicle that the system will not turn off and now I will probably have a dead battery. When I went to the dealership the sales agents are playing ping-pong and the service agents are playing grab xxx instead of doing their jobs. stay away from this dealership. Never had this problem with Nissan or Toyota More
F350 issues Because of the outstanding customer service I receive, Bozard Ford is the "ONLY" dealership I even walk into! My 2016 F350 threw a code over the Ch Because of the outstanding customer service I receive, Bozard Ford is the "ONLY" dealership I even walk into! My 2016 F350 threw a code over the Christmas holiday weekend, i parked the truck till Wednesday and brought it in. Marcia Nelson, is my "Go Too" adviser and she took great care of my truck. More
Best service ever! My husband and I were so impressed with everyone in the service department starting with Stewart and Angela. They went above and beyond for us! The My husband and I were so impressed with everyone in the service department starting with Stewart and Angela. They went above and beyond for us! The master mechanic along with another mechanic (sorry we didn’t get their names) worked quickly and efficiently to solve an oil leak issue. We were back on the road in no time. Thank you all so much for your professionalism and friendly service! More