Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,215 Reviews of Bozard Ford Lincoln - Service Center
A/C Service As a first time consumer at Bozard, I probably looked a little confused as I entered the service center. Thankfully Nate was there to bail me out. He As a first time consumer at Bozard, I probably looked a little confused as I entered the service center. Thankfully Nate was there to bail me out. He asked how he could help and in no time my service experience was off to a great start. Nate got my car in almost immediately. He fully explained the process and gave me an estimate on my wait. My car was done when promised with a full explaination of the work he was recommending. I am real happy with this service department and will be back for all my service needs. More
Recall Professional and very nice and quick. Thanks very very much for your rapid and GREAT SERVICE. I sincerely appreciate the help and very quick comple Professional and very nice and quick. Thanks very very much for your rapid and GREAT SERVICE. I sincerely appreciate the help and very quick completion of my recall item. Thoroughly enjoy meeting and talking with Jesse . Go Navy More
Great Service Amazing service!! Professional, quick and thorough. Probably the easiest and most expedient services I have ever had. Would recommend the service depa Amazing service!! Professional, quick and thorough. Probably the easiest and most expedient services I have ever had. Would recommend the service department to all of my friends and family!!! More
Best service department I've ever worked with! I have to say of all the dealerships that I have been to to have my car serviced Bozard Ford has went above and beyond. I dealt with a woman named Ash I have to say of all the dealerships that I have been to to have my car serviced Bozard Ford has went above and beyond. I dealt with a woman named Ashley who was extremely helpful and went above and beyond to get me in and out as quick as possible. Not only did she get my car picked up but got me and amazing loaner car! I would definitely recommend Bozard to anyone looking for a great service department of friendly staff. More
Third times a charm! Radio is finally working! Quick turnaround time once the correct working parts were in the shop. The dog friendly staff was appreciated. Canine ratin Radio is finally working! Quick turnaround time once the correct working parts were in the shop. The dog friendly staff was appreciated. Canine rating= 5 biscuits (out of five) Paul, the installer, knew what he was doing! More
I went in for a recall notice. The entire service was excellent!! Nathan Dippy was very professional and my car was done within the hour. The entire staff is so welcoming and helpfu The entire service was excellent!! Nathan Dippy was very professional and my car was done within the hour. The entire staff is so welcoming and helpful More
Excellent From beginning to end, my experience was excellent! Nathan Dippy was professional, prompt and extremely helpful in regards to all aspects of my servi From beginning to end, my experience was excellent! Nathan Dippy was professional, prompt and extremely helpful in regards to all aspects of my service experience. If he is not being ear marked for management, he should be. This type of service only happens when someone truly cares about the business as a whole. Christian Clark was very polite and helpful as well and made me feel welcomed and appreciated. He has an excellent attitude, not just with me but everyone he interacted with and should be rewarded for his service. More
Very efficient and friendly. Dealer personnel very efficient and friendly,. The work was completed satisfactorily in appropriate time frame. Waiting area comfortable. Look Dealer personnel very efficient and friendly,. The work was completed satisfactorily in appropriate time frame. Waiting area comfortable. Look forward to returning for future appointments. More
Great customer service! Start to finish! Impressed thougherly ! Top notch upon welcoming as soon as I drove up to service area. I had some items move out of my vehicle before I got service a Impressed thougherly ! Top notch upon welcoming as soon as I drove up to service area. I had some items move out of my vehicle before I got service and they were tripping over themselves to help me out ! And Nathan my service advisor it was very professional and accommodating and the guys in accessories dept. where I had my timt done were phenomenal as well ! Nothing but praises More
Low Tire Pressure While driving, the low pressure light appeared on my dashboard. Immediately went to Bozard and pulled over near the bay where the air hose is located While driving, the low pressure light appeared on my dashboard. Immediately went to Bozard and pulled over near the bay where the air hose is located. Went inside and Angela came out and asked Zac to check tires; a nail was found in one of my tires. They immediately brought the car in and fixed the tire. Did I mention it was pouring out! Anyway, as what has become the norm for the Bozard service team, the tire was fixed and we were on our way in less than an hour. Couldn't get that service anywhere else. More