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Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,215 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,215 Reviews of Bozard Ford Lincoln - Service Center
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May 25, 2018
Worth the drive I have been a Bozard customer for almost 2 years despite the fact that I live in another town nearly an hour's drive away. The service staff has alwa I have been a Bozard customer for almost 2 years despite the fact that I live in another town nearly an hour's drive away. The service staff has always been professional, have never made me feel less than valued as a customer, and my service reps have NEVER ONCE talked down to me or made me feel stupid about car or repair terminology or concepts, nor have they tried to up-sell me for unnecessary or costly items. Definitely worth my time to drive so far! Yay, Bozard! More
by CathieShimp
Verified Customer
May 25, 2018
2018 Explorer Buying experience was great and David is awesome to work with, and made it easy. Purchased a new 2018 limited that was a bit "vanilla". The running Buying experience was great and David is awesome to work with, and made it easy. Purchased a new 2018 limited that was a bit "vanilla". The running boards, hood badge, and custom strips completely changed the look and the suv is beautiful! Only negative was the 20 day wait for parts and having to call for updates. Our next ford purchase with be with David at this dealership!! More
by Maggio's
Employees Worked With
Other Employees :
David Siekierski, Rick Dotson
May 25, 2018
Amazing Great prompt service. Had everything handle timely and in a professional manner. Will make the extra 26 mile drive to them each time to get my ford se Great prompt service. Had everything handle timely and in a professional manner. Will make the extra 26 mile drive to them each time to get my ford serviced More
by GSTJAS
Employees Worked With
May 25, 2018
Night crew Car needed a new switch for steering wheel. Night crew found the issue so they in turn made repair. No matter what crew toes the work at Bozard, it's Car needed a new switch for steering wheel. Night crew found the issue so they in turn made repair. No matter what crew toes the work at Bozard, it's always done right. More
by CANSVR
May 24, 2018
Sunroof repair After 3 visits for the same problem. The crew was very helpful in assisting me with car/truck rentals and accommodate my needs and work schedule. After 3 visits for the same problem. The crew was very helpful in assisting me with car/truck rentals and accommodate my needs and work schedule. More
by BRAVES0209
May 24, 2018
Best!!!!!!!! I am 61 years young and have many experience with car dealership repair service departments. First off I did not buy from here but will in the futur I am 61 years young and have many experience with car dealership repair service departments. First off I did not buy from here but will in the future shortly. They treated me like Part of there family. I am so excited to find a dealership of this caliber..Marcia my service advisor made it happen.I needed a ride back to Jacksonville but they only went to racetrack road....I said that is fine...She said no you will have a vehicle from enterprise to drive. NO CHARGE. Thanks to Marcia and the Bozard team. I'LL BE BACK Marcia is a awesome young lady who knows Ford More
by jbtimmons57@gmail.com
Employees Worked With
May 24, 2018
Very prompt handling of my appointment My appointment was with a different person who was busy so Marcia stepped right up and took care of me. She got me out early as well. My appointment was with a different person who was busy so Marcia stepped right up and took care of me. She got me out early as well. More
by GeorgeSC
Employees Worked With
May 24, 2018
Awesome job! Great job servicing my Escape. Never a disappointment from everyone there. Keep up the friendly, professional service. I'll be back whenever I need Great job servicing my Escape. Never a disappointment from everyone there. Keep up the friendly, professional service. I'll be back whenever I need any future car needs! More
by SUE Abbs
Employees Worked With
May 23, 2018
Recall service I liked having reminder emails before appt. Marcia was friendly and very knowledgeable about my recalls. she texted me as soon as my car was ready. I liked having reminder emails before appt. Marcia was friendly and very knowledgeable about my recalls. she texted me as soon as my car was ready. My car was washed and interior cleaned! It looked great! Thank you! More
by Kat
Employees Worked With
May 23, 2018
Coolant leak I arrived at the service center and relayed the problem I was having the were able to diagnose and fix the problem in a timely manner I was happy and I arrived at the service center and relayed the problem I was having the were able to diagnose and fix the problem in a timely manner I was happy and satisfied and will be a return customer. More
by cancer1963
Employees Worked With
