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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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June 01, 2018

Consistently Great Quick Lane at Bozard delivers exceptional service consistently! They always get my vehicle serviced in a timely manner and are always there to greet More

by kristensmith0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Bozard Ford Lincoln responded

What great news! We are so excited to hear that you had such a great experience with our Quick Lane department. Thank you for taking the time and sharing how your experience with us was!

May 31, 2018

F-150 FX4 Lariat Works Oil Change Good teamwork by crew. Truck in bay on time. Full Synthetic and all requests done as advertised. 45 minutes start to finish. Thank you very much. More

by Cherg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both Techs were great. Their names not on invoice. #751 and QU00?
May 31, 2018 -

Bozard Ford Lincoln responded

Awesome! I am so happy to hear that we were able to take such good care of you and get you in and out! Thank you so much for sharing how your experience with us went, and please let us know if we can do anything else to further assist you!

May 31, 2018

The whole team went way above and beyond Allison from the Service Dept helped guide us through a long and complex repair from beginning to end! Thanks to her and the whole service team we we More

by fvillonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison in service
May 31, 2018 -

Bozard Ford Lincoln responded

Awesome!! I am so happy to hear that Allison and our service department was able to take such good care of you. Please don't hesitate to reach out if you need anything else, we would love to help!

May 31, 2018

In and out faster then I expected I showed up a bit early for my 15000 service. Fresh cookie smell was in the air. Service advisor was friendly fast and efficient. I settled into a lou More

by JIMSHIELDSMRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall her name
Jun 01, 2018 -

Bozard Ford Lincoln responded

Aren't the cookies the best?! We are so happy to hear that we were able to get your vehicle in and out for you! I do apologize about the wheels still being dusty, though. Please let us know if we can do anything else to further assist you, we would be happy to help.

May 31, 2018

Always quicker than I plan for. I bring my book to read but never have a lot of time to read. Great job, Great people. Need more cookies. Nice comfe chairs too. More

by doug.poston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Durden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Bozard Ford Lincoln responded

We are happy to hear that we can get you in and out! The cookies are so great that they go quick, that's for sure! Thank you for taking the time and sharing your experience with us.

May 29, 2018

Service with a smile Took the Flex for service before we went on trip to mountains. Kevin welcomed me when I arrived and got me checked in. He explained what they were doi More

by BatmanInJax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jordan , Kevin Bressler
May 29, 2018 -

Bozard Ford Lincoln responded

What awesome news! Thank you so much for sharing how great your experience with us, and Richard has been! If you need anything else, please don't hesitate to reach out to us.

May 28, 2018

Fantastic Visit On My F150 Could not ask for a better experience. Greeted the second I walked through the doors! Used the notification system at the dealership to track the work More

by LEDDY_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler, Ashley Durst
May 29, 2018 -

Bozard Ford Lincoln responded

What awesome news! I am so happy to hear that you had a good experience with our service department. Thank you so much for your business and we look forward to seeing you again!

May 27, 2018

Fast, efficient service Needed a new intelli key for my f150, service made and programmed the key in 25 minutes while I waited. I was expecting to leave the vehicle for the d More

by PETE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Biffani
May 29, 2018 -

Bozard Ford Lincoln responded

Awesome! I'm so happy to hear that you had a great experience with us! Thank you for sharing how your time with us was. If you need anything else, please don't hesitate to reach out!

May 27, 2018

Superb customer service The service department was very informative on the repair of my truck. Super friendly and treated me like a valued customer . Would defiantly recommen More

by CUTTINGEDGECREATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blum, Randy
May 29, 2018 -

Bozard Ford Lincoln responded

Awesome. I am so happy to hear that we were able to take such good care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us!

May 27, 2018

Excellent Service I took my Edge in for oil change & tire rotation, it was accomplished in an expeditious manor and the staff was very friendly and helpful. Highly reco More

by PAPABEE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Bozard Ford Lincoln responded

What awesome news! I am so happy that Trent and our team was able to take good care of you. Please let me know if we can further assist you in anyway!

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