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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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June 02, 2018

Outstanding dealership OEM tires premature tread loss. Talked to service dept supervisor. He called tire mfg, resolved problem. Went in next day and left with new tires and More

by doug.poston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so happy that we were able to take such good care of you and could get you in and out with new tires! Please don't hesitate to reach out if you need anything else, we would love to help!

June 01, 2018

Excellent exspirence. Alex in customer service goes above and beyond for his customers. He truly cares and is second to none when doing his Job and representing Bozard Ford More

by DANJONESEXCAVATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ciarmella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Bozard Ford Lincoln responded

That's so great to hear! I am so happy that Alex and Adam took such good care of you, they rock! Thank you so much for taking the time and sharing how your experience with us went, Dan!

June 01, 2018

Always friendly! They are always friendly. The waiting area is always clean. They go out of their way to help and find the answers to any and all questions. More

by BRANDYHOWARD1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Durst
Jun 01, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so happy to hear that you had a great experience with our team. We are always willing to help out, so if you need anything please don't hesitate to reach out to us!

June 01, 2018

Mechanical outstanding outside excellent inside bad The mechanical work on oil change and advisement that I needed an air filter was right on target. The cleanup, wash of the outside of auto excellent. More

by twoxeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Darden
Jun 01, 2018 -

Bozard Ford Lincoln responded

I'm glad that we were able to get your oil changed and everything taken care of! I do apologize about the vacuuming though! Please let us know if your ever by, we can redo it for you!

June 01, 2018

1400 miles from home We were 1400 miles from Home had a problem with our truck we came in on a Saturday with in 15 min the mechanic test drove it with in 2 hours the truck More

by matnolan721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison bifano
Jun 01, 2018 -

Bozard Ford Lincoln responded

Awesome!! I am so happy to hear that we were able to get your truck in and out! Thank you so much for sharing how your time with us went, and please let us know if we can do anything else to further assist you!

June 01, 2018

Great service, great people! The Bozard Service department always takes great care of us. This past experience has been no exception. Great people and great service. I would hi More

by MSH354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Durst
Jun 01, 2018 -

Bozard Ford Lincoln responded

How awesome! I am so happy to hear that our service department was able to take good care of you! Marcia and Ashley are awesome! Please let us know if we can do anything else to further assist you.

June 01, 2018

Consistently Great Quick Lane at Bozard delivers exceptional service consistently! They always get my vehicle serviced in a timely manner and are always there to greet More

by kristensmith0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Bozard Ford Lincoln responded

What great news! We are so excited to hear that you had such a great experience with our Quick Lane department. Thank you for taking the time and sharing how your experience with us was!

May 31, 2018

The whole team went way above and beyond Allison from the Service Dept helped guide us through a long and complex repair from beginning to end! Thanks to her and the whole service team we we More

by fvillonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison in service
May 31, 2018 -

Bozard Ford Lincoln responded

Awesome!! I am so happy to hear that Allison and our service department was able to take such good care of you. Please don't hesitate to reach out if you need anything else, we would love to help!

May 31, 2018

F-150 FX4 Lariat Works Oil Change Good teamwork by crew. Truck in bay on time. Full Synthetic and all requests done as advertised. 45 minutes start to finish. Thank you very much. More

by Cherg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both Techs were great. Their names not on invoice. #751 and QU00?
May 31, 2018 -

Bozard Ford Lincoln responded

Awesome! I am so happy to hear that we were able to take such good care of you and get you in and out! Thank you so much for sharing how your experience with us went, and please let us know if we can do anything else to further assist you!

May 31, 2018

In and out faster then I expected I showed up a bit early for my 15000 service. Fresh cookie smell was in the air. Service advisor was friendly fast and efficient. I settled into a lou More

by JIMSHIELDSMRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall her name
Jun 01, 2018 -

Bozard Ford Lincoln responded

Aren't the cookies the best?! We are so happy to hear that we were able to get your vehicle in and out for you! I do apologize about the wheels still being dusty, though. Please let us know if we can do anything else to further assist you, we would be happy to help.

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